Hi,

My first purchase from GOG was Divine Divinity but I having trouble installing it. Can anyone help?

I have tried downloading directly to my HD, I've tried using GOGDownloader to download and install, and I've tried using Gogdownloader to download and then tried to install from the downloaders folder.

All three methods I've tried over and over and over again, and each time some different files are corrupt. When trying to force the download to install (foregoing the file integrity check), the installation will just fail due to missing or bad files or something along those lines.

It seems like not many other peopel are having this problem so I'm not sure what's going on.

System specs:
Pentium 4 3Ghz Hyper-threading
XP Pro SP3 authentic
2.75gb ram
500gb hard drive
Ndivida 9800GT
RealTek audio

Any help is very much appreciated. I've put in a few tickets to the customer support but they dont seem to have any answers for me:(

thanks!

Did you check your HD for errors? Faulty disk can cause this kind of thing. Try downloading something else and see if it comes corrupted, too. You may want to defragment your disk as well.

Hi Tallymon, welcome to GOG. As I read the description of your problem I'm not sure if you tried downloading the file using the browser. The GOG Downloader has been known to have a problem now and then so my first suggestion is to take the first download option and download using your browser. I download everything with my browser (Firefox) and have not had a failure so far.

Often when starting a download you will get an option to "Run" or "Save" the file. Make sure you are selecting the "Save" option as the setup file needs to be completely downloaded and located on your hard drive before installing. With the error of missing, bad or corrupt files I am concerned that it may be trying to install without actually downloading the file. Selecting the "Run" option at the start of the download causes similar errors so . . . make sure it is saving the file rather than running the file.

The Divine Divinity setup exe is about 1.6 GB in size. Depending on your download speed it can take several hours for the download to complete. It took me almost 6 hrs to download the file. I usually start GB downloads before I hit the sack and find the download completed in the morning.

If you have a fully downloaded DD setup.exe (setup_divine_divinity.exe) on your hard drive and you're still having the install errors then I suggest disconnecting from the internet and temporarily disable your firewall and anti-virus. Try the install again. Some firewalls are especially aggressive and can block some disk read / writes when installing a game. If you had rather not do this you can make the setup_divine_divinity.exe a trusted file in one or both programs. Make sure you re-enable the firewall and AV afterwards.

BTW, the setup_divine_divinity.exe should have an exe extension if it has downloaded correctly. If it has a .bin extension there may have been an error during the download and you might try changing the extension on the file name to setup_divine_divinity.exe before doing the entire download again. You might check the actually size as well. On my XP system it is 1,727,356 KB for the DD setup exe.

Hope this helps . . . =)

The obvious step that you can take, is to download directly to a different disk. If it is corruption at time of write then the corruption checking in the GOG downloader probably won't catch it. Do you have a memory stick or usb drive that you can set as the download location? Surely if your disk is on the way out, and writing out corrupted data, the last thing you'd want to do is perform an IO intensive operation that copies all your existing data from one place to another?