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Has anyone else had trouble launching Dino Crisis and receiving the error - "There is an error from DirectDraw.(80004001) Please refer the online help."

I don't think I've seen it brought up on this forum yet, the GOG search bar doesn't seem to be working for me.
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It uses ddraw.dll when you remove that, you may get a similar error.
Having the same issue. Tried some random older mods, uninstall/reinstall, repair, still can't get game to launch. I put in a ticket with support so just waiting on that I guess.

Update! Found a fix!

Go to where Dino Crisis is installed, probably C:\Program Files (x86)\GOG Galaxy\Games\Dino Crisis

In that folder is a program "dxcfg.exe". Open it and it's settings for the game. Set the "display mode" to a proper resolution for your monitor.

After doing this, game launched correctly without error. Perhaps before this, it was trying to launch in an incorrect resolution?
Post edited February 06, 2025 by thetorsoboy
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thetorsoboy: Having the same issue. Tried some random older mods, uninstall/reinstall, repair, still can't get game to launch. I put in a ticket with support so just waiting on that I guess.

Update! Found a fix!

Go to where Dino Crisis is installed, probably C:\Program Files (x86)\GOG Galaxy\Games\Dino Crisis

In that folder is a program "dxcfg.exe". Open it and it's settings for the game. Set the "display mode" to a proper resolution for your monitor.

After doing this, game launched correctly without error. Perhaps before this, it was trying to launch in an incorrect resolution?
Can confirm this fix works :) thanks!

Got super excited about seeing Dino Crisis on sale, immediately bought it to relive my childhood gaming memories.

Game wont launch, DirectDraw error. Annoyed. No obvious answers on google. Figure Ill try the GoG community and theres a perect working fix right here <3