lee919191: the game won't lunch on windows 10 64bit
aimelem: Same here, I opened a support request.
In the Galaxy client clicking the Play button does nothing, in windows explorer running desperados.exe crashes with message "MSVCP120.dll is missing".
I updated the Visual Studio 2013 files, and then tried copying the .dll files in the game directory, but the .exe still crashes this time with message "Unable to Start Correctly (0xc000007b)".
Make sure that
MSVCP120.dll is present in the
.\Windows\SysWOW64\ folder and that it matches your system. Meaning that you have to make sure its either 32bit or 64bit. If it is in that folder and the VCRedist package has been properly installed press
Windows key + R copy
regsvr32 msvcr120.dll into the field and hit enter. It will register the .dll file to your system. You may have to reboot but afterwards the game should start.
If that isn't the case you will want to make sure that the VS package has been properly installed. Open
Apps and Features in Windows 10 select the VCRedist installation click on
Uninstall and select
Repair when the prompt appears.
Next thing to check is whether the game starts when clicking on the Shortcut. It is worth to also check whether your system is trying to run it in compatibility mode. Right-click on the Shortcut, select
Compatibility and
Change settings for all users .... Remove the checkmark from
Compatibility Mode if necessary, select
Run program as Administrator and give it a go.
Next thing is to open an elevated command prompt window and perform a check of your system files. The command is
sfc /scannow When there are errors you have to enter
DISM.exe /Online /Cleanup-image /Restorehealth This will replace faulty files with a cached copy of the damaged file or files if there are any.
In case either of the above doesn't lead to the desired solution there may be the case that your security suite is blocking something thus prohibiting the game from executing properly. If all else fails you may have to remove Galaxy and try with Offline installation as long as that doesn't mean you loose any saves or other data from any of your other games currently installed.