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I'm playing the game and I've been doing just fine and I'm absolutely CERTAIN that I have the combination for the box correct, (12/534/76) but for some reason for the life of me no matter what I do I can't get the box open. I even loaded an older save, got out a walkthrough and tried following it exactly and I still can't get the box to open. Anyone else have a similar issue? do I really need to get the box open to beat the game? since I read the walkthrough trying to fix the glitch I already know what symbol is in the box so if I know that do I really have to open the box and witness the symbol in the game or can I just kind of bypass it and treat it as writ? Anyone with some help on how I can actually get this little note out of the box will get a cookie. A nice one. With sprinkles. Oh and my love (but no one wants that)
Had the same problem. I was entering the combination 12/534/76 by pressing the buttons as directions: 1245376, instead of a combination: 1253476.
Left to right press the first button, second, fifth, third, fourth, seventh, and sixth.

Post 63 by BacardiJim
archive.adventuregamers[DOTCOM]/forums/showthread.php?t=5941&page=4
Man I KNEW something was wrong with the buttons..