the same problem. Cryptard freeze and crash after selecting new game and tutorial.
Then I fiddled with missing video splitters and codecs, then checked missing XNA and so. Nothing helped.
Then I put 1 star review.
Then I tried to run it with admin rights and it worked.
I reviewed install catalog access rights. I found out that on my Windows 10 only admin can write in program files of GOG games. For some reason game instead of using users folder or roaming profile, tries to save games in the game dirs. After changes game works for me and it is good.
I am not able to change my 1-star rating because GOG doesn't let me to do so...Gobliins12: Hi, when i select start new campaign, i get asked for a tutorial and then after my selection the game freezes.