Posted August 25, 2020
The logo screens appear, then the initial loading screen. Files appear to load completely, but then I get the message "caching assets, this could take several minutes." The first couple times I waited a full 30 minutes before Alt+F4, but after that I'd stop at 10 minutes. The game never launched.
Someone reported this in 2019 on the Steam forums:
steamcommunity.com/app/886900/discussions/0/1743353798883243620/?ctp=27#c1638675549013066 869
My PC is between the minimum and recommended requirements.
I'm the sole user and it's not on a network.
No extraneous programs running in the background, including rundll32.
I've run as administrator by right-clicking both the shortcut and the main executable, and by changing the executable's properties. I've also run in Compatibility modes for Win 7 and 8, just to rule it out.
I've tried launching with minimal graphics settings (it always resets to "Good"), and different screen ratios.
I've also tried running in Windowed mode but found that my computer crashed when trying to click outside of the window (totally unresponsive, even Ctrl+Alt+Delete did nothing, I had to manually shut down altogether).
I've uninstalled and reinstalled, and I've uninstalled, deleted everything, and redownloaded the files to reinstall.
Per GOG tech support suggestions, my C++, Microsoft .NET Framework, and DirectX files are all current.
Using default 100% scaling in Display Settings had no effect, nor did installing and loading with a clean boot environment
(support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows)
Per dev suggestion, forcing the game to use DirectX 9 didn't work either (add -force-d3d9 to the shortcut's target).
His suggestion from that Steam thread was to try removing XML and the output_log.txt files from %AppData\LocalLow\Inner Void Interactive\Chef_ A Restaurant Tycoon Game, but I found no XML files, and the log file was really only good for showing the dev how many shader errors I was getting (e.g. D3D shader create error for vertex shader [0x887a0005]).
Graphics drivers are as current as I can get. I use NVIDIA GT 730, but it's no longer supported and can only be upgraded to version 391.35.
nvidia.custhelp.com/app/answers/detail/a_id/3473/~/eol-windows-driver-support-for-legacy- products
A cursory google search for that shader error shows similar reports with Unity games.
A week later and several hours of trying every combination of with/without forcing DX9, with/without Admin privileges, with/without clean booting, and different resolutions and compatibility modes, nothing's worked. I can only presume it has something to do with the graphics card and the Unity engine, but this is the first game made with Unity that I've tried so I don't know if any others might work.
List of Unity games: en.wikipedia.org/wiki/List_of_Unity_games
Getting a newer card or computer isn't an option for me at this time, so I may try again when a new build comes out and/or I have a better machine. I've edited this first post to reflect what I've tried and what I've learned, in case it helps someone else with the same problem.
Someone reported this in 2019 on the Steam forums:
steamcommunity.com/app/886900/discussions/0/1743353798883243620/?ctp=27#c1638675549013066 869
My PC is between the minimum and recommended requirements.
I'm the sole user and it's not on a network.
No extraneous programs running in the background, including rundll32.
I've run as administrator by right-clicking both the shortcut and the main executable, and by changing the executable's properties. I've also run in Compatibility modes for Win 7 and 8, just to rule it out.
I've tried launching with minimal graphics settings (it always resets to "Good"), and different screen ratios.
I've also tried running in Windowed mode but found that my computer crashed when trying to click outside of the window (totally unresponsive, even Ctrl+Alt+Delete did nothing, I had to manually shut down altogether).
I've uninstalled and reinstalled, and I've uninstalled, deleted everything, and redownloaded the files to reinstall.
Per GOG tech support suggestions, my C++, Microsoft .NET Framework, and DirectX files are all current.
Using default 100% scaling in Display Settings had no effect, nor did installing and loading with a clean boot environment
(support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows)
Per dev suggestion, forcing the game to use DirectX 9 didn't work either (add -force-d3d9 to the shortcut's target).
His suggestion from that Steam thread was to try removing XML and the output_log.txt files from %AppData\LocalLow\Inner Void Interactive\Chef_ A Restaurant Tycoon Game, but I found no XML files, and the log file was really only good for showing the dev how many shader errors I was getting (e.g. D3D shader create error for vertex shader [0x887a0005]).
Graphics drivers are as current as I can get. I use NVIDIA GT 730, but it's no longer supported and can only be upgraded to version 391.35.
nvidia.custhelp.com/app/answers/detail/a_id/3473/~/eol-windows-driver-support-for-legacy- products
A cursory google search for that shader error shows similar reports with Unity games.
A week later and several hours of trying every combination of with/without forcing DX9, with/without Admin privileges, with/without clean booting, and different resolutions and compatibility modes, nothing's worked. I can only presume it has something to do with the graphics card and the Unity engine, but this is the first game made with Unity that I've tried so I don't know if any others might work.
List of Unity games: en.wikipedia.org/wiki/List_of_Unity_games
Getting a newer card or computer isn't an option for me at this time, so I may try again when a new build comes out and/or I have a better machine. I've edited this first post to reflect what I've tried and what I've learned, in case it helps someone else with the same problem.
Post edited September 01, 2020 by drewbster
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