Posted November 09, 2018
Hi everyone,
I purchesed this game recently but there's a problem during launch. It starts fine, the first company video appears, but after that the screen goes black. Not really black, but some kind of very dark grey and the music is going in the background. I assume that's the main menu music. However I can't do anything. The keyboard is not frozen since the caps lock button is working, but when i try to use control+alt+delete, alt+F4 or alt+tab, nothing works, and I have to turn off the PC using the power button in order to close the game.
I looked at the support advices on the website and I turned off full screen optimization and closed my browser but it didn't work. Any advices?
Thanks,
Windows 10, Intel i5, Radeon R9 270x, 8GB RAM
I purchesed this game recently but there's a problem during launch. It starts fine, the first company video appears, but after that the screen goes black. Not really black, but some kind of very dark grey and the music is going in the background. I assume that's the main menu music. However I can't do anything. The keyboard is not frozen since the caps lock button is working, but when i try to use control+alt+delete, alt+F4 or alt+tab, nothing works, and I have to turn off the PC using the power button in order to close the game.
I looked at the support advices on the website and I turned off full screen optimization and closed my browser but it didn't work. Any advices?
Thanks,
Windows 10, Intel i5, Radeon R9 270x, 8GB RAM