bcgtwin: When I select "New Game" at the main menu and during the parts when the screen turns to black to transition to another part of the level, it takes up to a minute to finish and if I interfere at all (click aimlessly), it sometimes crashes. Other than this, the game is running fine and I meet the system requirements.
Also, if I backtrack it loads seamlessly. The problem is only with new areas.
Hello dude. I had the same problem here are some ways to solve this problem:
1) Please reinstall the game AND add it to your anti-virus/firewall software's exception/trusted list.
Please make sure that you install the game to a short path, for example:
C:\GOG or C:\Games
2) Please download and install DirectX Web Installer:
https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35 Please bear in mind that this will only add DirectX 9.0c to the available pool of DirectX libraries, and it will not overwrite your other versions. Some games are not able to utilize newer DirectX libraries, and they require DirectX 9.0c.
3) Your DxDiag report shows that you're using an integrated Intel video device. Please go to NVIDIA Control Panel and there to Manage 3D settings. You should be able to select the NVIDIA card as the preferred device. If this will not help to run the game, then please create a custom profile for the game to use GeForce as preferred device.
This video might be helpful:
https://www.youtube.com/watch?v=mTbbG7QBDig After that please update both your graphics devices drivers by using the links below:
http://downloadcenter.intel.com http://www.nvidia.com/Download/index.aspx 4) Please go to the game installation folder:
- If the game was installed via GALAXY, please select the game in GALAXY, click on the icon on the right side of the PLAY button -> Manage Installation -> Show Folder
- If the game was installed via offline installer, then you will have to manually navigate to the game installation folder, by default it's: C:\GOG Games\game-title\
Once in there find game's executable, right-click on it, and select Properties. In the properties window please switch to the Compatibility tab, and enable "Disable full screen optimization" and "Run as administrator". Press Ok to apply settings, and try to run the game again using the executable file.
https://www.youtube.com/watch?v=DXTOuQ8bdLI I got these advices from GOG Support
