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Black Geyser: Couriers of DarknessGame won't start(15 posts)(15 posts)
(15 posts)
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Posted May 27, 2023
Hi. Original KS backer here, finally through the game would be "mature" enough to give it a shot. BUT, I can't start it. When I click "Play" in GOG Galaxy (or run the shortcut in the game dir), a splash with a progress bar appears for approx 0.5 seconds, then goes away. Nothing more. Any idea where I should go for support?

EDIT: A Verify/Repair fixed the issue. Would delete the post, but can't find any way.
Post edited May 27, 2023 by Asherett
Posted May 28, 2023
Hello,

We are glad to hear that the issue was resolved. :-)
Posted March 06, 2024
avatar
Asherett: Hi. Original KS backer here, finally through the game would be "mature" enough to give it a shot. BUT, I can't start it. When I click "Play" in GOG Galaxy (or run the shortcut in the game dir), a splash with a progress bar appears for approx 0.5 seconds, then goes away. Nothing more. Any idea where I should go for support?

EDIT: A Verify/Repair fixed the issue. Would delete the post, but can't find any way.
Good to know that i can finally buy this game.
Posted February 26, 2025
Hello
Unfortunately I have the same problem. The game doesn't launch. There's no error message or loading symbol. Nothing happens when I click on play.
I tried it first without GOG Galaxy, then I reinstalled the games using GOG Galaxy. In both cases I also tried to run the game as administrator.

I have an Intel processor, so I tried the workaround described here:

https://support.gog.com/hc/en-us/articles/360019775837-Game-does-not-launch-Intel-10th-gen-CPU-or-newer?product=gog

Same problem. Then I also tried Verify/Repair in Gog Galaxy. The games still doesn't work. Any idea what else I could try? I was realy looking forward to this game.
Post edited February 27, 2025 by TyrionLannister8
Posted March 20, 2025
Hello,

Sorry to hear about the inconvenience you're experiencing. Could you try to send the following files to developers? Not all of them may exist:
1. From the game’s main folder, these files: version.txt, log.txt, log_old.txt, fatalerrorlog.txt
(You can open the main folder from the Steam client by right-clicking the game, then clicking “Manage” and then “Browse local files”).)
2. From the game’s Windows APPDATA folder, player.log és player_prev.log (you can open your system AppData folder by typing %APPDATA% after pressing the Windows button on your keyboard; then navigate to LocalLow\GrapeOcean\BlackGeyser)
3. Finally, from the data subfolder of the game (this is within the AppData of the game), developers will need the options file (it is called “options”) and preferably your full savegames folder in a compressed zip file. If it’s too large, your most recent couple of savegames is okay too.

The email address is support [at] grapeocean [dot] com.
Posted March 21, 2025
I'm sorry, but I'm not able to find any of the files you mentioned except for version.txt.
Obviously I don't have any saved games and my APPDATA folder doesn't have a folder called LocalLow.

Edit: I was able to find Locallow, but since I wasn't able to launch the game I don't have a player log.
Post edited March 21, 2025 by TyrionLannister8
Posted March 22, 2025
What operating system do you use? Windows, Mac OS, or Linux?

Also, are you sure that an antivirus or similar software does not interfere?
Post edited March 22, 2025 by GrapeOcean
Posted March 22, 2025
I have Windows 11 64 bit,
I tried turning off my antivirus and used compatibility mode for different windows versions. Still doesn't work.
Posted March 22, 2025
Could you paste or send the content of the version.txt?
Posted March 23, 2025
v1.2.62 - Update 30
Posted March 25, 2025
It might be worth trying to skip the Launcher and run the application directly. This can be set in the GOG Galaxy Client. The detailed steps are as follows (see the attached images as well):

1. Open GOG Galaxy Client and select Black Geyser
2. Go to More / Manage Installation / Configure: [step 1]
3. Duplicate the default Launch Parameter: [step 2]
4. Add -nolauncher to the arguments and change the label: [step 3]
5. Launch the game without the Launcher: [step 4]
Attachments:
step1.png (139 Kb)
step2.png (20 Kb)
step3.png (16 Kb)
step4.png (53 Kb)
Post edited March 25, 2025 by GrapeOcean
Posted March 25, 2025
Thanks a lot. I worked. :)
Posted March 26, 2025
Glad to hear.

To help fixing the issue, could you tell us what language your operating system is set to, and what is the installation path of the game?
Posted March 26, 2025
My operation system is german.

C:\Program Files (x86)\GOG Galaxy\Games\Black Geyser Couriers of Darkness
Posted 2 days ago
Thank you.
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Black Geyser: Couriers of DarknessGame won't start(15 posts)(15 posts)
(15 posts)