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i bought the gb1ee and 2ee but there is no original game found in my account.and the serial keys only include the ee game.why?
This question / problem has been solved by Tuthrickimage
You first need to get the serial keys. On your games list (in the browser, not Galaxy) choose More -> Serial Keys. Then you can redeem the key and the game will appear on your list of games.
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Tuthrick: You first need to get the serial keys. On your games list (in the browser, not Galaxy) choose More -> Serial Keys. Then you can redeem the key and the game will appear on your list of games.
I did but theres only the ee key.It seems that they have run out of their keys.
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Tuthrick: You first need to get the serial keys. On your games list (in the browser, not Galaxy) choose More -> Serial Keys. Then you can redeem the key and the game will appear on your list of games.
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SMILYD: I did but theres only the ee key.It seems that they have run out of their keys.
I think it's best if you contact support.

https://support.gog.com/hc/en-us/categories/201400969-Game-Technical-Issues?product=gog
If I recall correctly, they key is named for EE, but it's actually for the original game - have you tried to redeem it anyway?
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Tuthrick: If I recall correctly, they key is named for EE, but it's actually for the original game - have you tried to redeem it anyway?
you are right.i contact the support and they said so too.i mistook the keys as ee keys.now i have redeemed the keys,thanks:)
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SMILYD: I did but theres only the ee key.It seems that they have run out of their keys.
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J Lo: I think it's best if you contact support.

https://support.gog.com/hc/en-us/categories/201400969-Game-Technical-Issues?product=gog
the support have helpd me with the problem,thank you
Post edited May 16, 2023 by SMILYD