Why is GOG so very slow with pushing out game updates? We are weeks behind the owners of BG3 who bought their copy from Steam. If you use mods - I use some cosmetic mods due to being disabled- then you have to hope that the mod you are wanting to use will support the GOG current edition. Our edition is so old that it is not being supported by most modders. Many times the mods supporting our version aren't just in the "old files" section on Nexus, but have been archived with a dozen of newer releases supporting Steam game owners.

I have supported GOG for years, and have purchased 11 games here. This is likely the only current release game I will ever purchase due to how truly awful customer service has become. I sent in a ticket for a technical issue 4 days ago, have heard nothing back and can't even find a system that allows me to check to see if *anything* has been done.

As far as I can see we have the same Version Number as Steam: 4.1.1.3700362 which is Hotfix 6 at least via Galaxy or offline full download.

i assume he is a Mac user... not that that really makes more sense because Steam and Gog release at the same time with BG3

I bought it just a week ago and it was the original unpatched version. I ran the check for update and it said I had the most current version. I was not happy. I then tried the verify/repair option. After that ran I had the most current version with all patches and hotfixes. GOG can not be bothered to have the download current and the update is worthless. I agree that the customer service is terrible. They do nothing.

again you got it on Mac or Pc?
the PC version: 4.1.1.3700362 is the current build at this time ... a new patch will be out soon

the Mac is still in EA because Larian wants it working well on PS5 first... that has nothing to do with Gog or Steam, its just not ready yet

yes Gog customer support is bad, yes the main reason for that is they are overloaded with bullshit tickets and yes thats on them for not being clear about whats going on

PC. I still think it is strange how the updater says I was up to date but I was not. There must be a problem somewhere. I still like gog and will use it. Thank you for telling me what was happening with customer service.