Hi all.

The game starts but the sound stutters badly. I've had this problem before and it has to do with the resolution. The game runs in 640x480 which my computer doesn't have and causes problems. Normally I can change the resolution in game or in the config file but there is no option for either.

Here is my system information. 640x480 and Windows 8.1 don't play nice together.

Time of this report: 9/26/2016, 15:53:12
Machine name: ****
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160812-0914)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: ASM100
BIOS: A04
Processor: Intel(R) Core(TM) i7-4765T CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8138MB RAM
Page File: 6069MB used, 3405MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

Have you tried setting the compatibility mode for the game to "Windows Xp"?

Right click on the game exe, select "Properties" then choose the "Compatibility" tab: there you can find the compatibility modes.

That is the first thing I thought of. The windows version and disable display scaling are checked and grayed out.

Any other ideas?

Are you unable to change the compatibility mode for the game? I am on Linux, but this not seems to me a normal behavior. Try changing the compatibility settings in some other way.