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Well Atari has finally released information on the “Atari 50: The Anniversary Celebration” DLC for GOG.

"We are currently working on bringing the DLC to GOG. If we are able to, it will be available early 2025"

So its being worked on coming atleast heres where they announced it https://x.com/atari/status/1855360322292310338
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BanditKeith2: Well Atari has finally released information on the “Atari 50: The Anniversary Celebration” DLC for GOG.

"We are currently working on bringing the DLC to GOG. If we are able to, it will be available early 2025"

So its being worked on coming atleast heres where they announced it https://x.com/atari/status/1855360322292310338
It's too late. I have supported Digital Eclipse and Atari, buying their original games here on GOG. Many Indies do their best to release DLC on all the plarforms, and Digital Eclipse and Atari simply did not give a sh.. about doing it. I got an unofficial verson with all dlcs. That's what happens when you just don't care about your customers. as i said, too late.
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BanditKeith2: Well Atari has finally released information on the “Atari 50: The Anniversary Celebration” DLC for GOG.

"We are currently working on bringing the DLC to GOG. If we are able to, it will be available early 2025"

So its being worked on coming atleast heres where they announced it https://x.com/atari/status/1855360322292310338
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jetsnguns: It's too late. I have supported Digital Eclipse and Atari, buying their original games here on GOG. Many Indies do their best to release DLC on all the plarforms, and Digital Eclipse and Atari simply did not give a sh.. about doing it. I got an unofficial verson with all dlcs. That's what happens when you just don't care about your customers. as i said, too late.
I believe its more Digital Eclipse then it is atari as Digital Eclipse has a pattern of this when it comes to games with dlc last time a game had issue getting the dlc here it was with a different company digital was working with and they ended up just repackaging the whole game with the dlc integrated

Not defending Atari here just saying do to a pattern it seems one company is to blame
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jetsnguns: It's too late. I have supported Digital Eclipse and Atari, buying their original games here on GOG. Many Indies do their best to release DLC on all the plarforms, and Digital Eclipse and Atari simply did not give a sh.. about doing it. I got an unofficial verson with all dlcs. That's what happens when you just don't care about your customers. as i said, too late.
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BanditKeith2: I believe its more Digital Eclipse then it is atari as Digital Eclipse has a pattern of this when it comes to games with dlc last time a game had issue getting the dlc here it was with a different company digital was working with and they ended up just repackaging the whole game with the dlc integrated

Not defending Atari here just saying do to a pattern it seems one company is to blame
Not sure I agree. DE's been pretty good with Tetris Forever, and I've heard nothing about the other Gold Master series games that are on here.
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BanditKeith2: I believe its more Digital Eclipse then it is atari as Digital Eclipse has a pattern of this when it comes to games with dlc last time a game had issue getting the dlc here it was with a different company digital was working with and they ended up just repackaging the whole game with the dlc integrated

Not defending Atari here just saying do to a pattern it seems one company is to blame
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RawSteelUT: Not sure I agree. DE's been pretty good with Tetris Forever, and I've heard nothing about the other Gold Master series games that are on here.
DE last time with a game that had DLC trouble was Disney Classic Games: Aladdin and The Lion King.. where on other Storefronts the dlc for it was released known as The Jungle Book and MORE Aladdin Pack.. but here we never got the dlc rather after a fuss was raised on social media and here we had got the game collection pulled to bundle the collection and dlc together as one product rather then just release the dlc..

also unless Tetris Forever has had dlc released for it.. its nowhere near the same sort of argument in my book ... if we was arguing about game updates you might have had an actual point in here in my view
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BanditKeith2: DE last time with a game that had DLC trouble was Disney Classic Games: Aladdin and The Lion King.. where on other Storefronts the dlc for it was released known as The Jungle Book and MORE Aladdin Pack.. but here we never got the dlc rather after a fuss was raised on social media and here we had got the game collection pulled to bundle the collection and dlc together as one product rather then just release the dlc..
So what you're saying is that people aren't making enough of a fuss for them to do the same thing with this collection? Forcing them to combine both dlc packs and the base game into one product here on gog?
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BanditKeith2: DE last time with a game that had DLC trouble was Disney Classic Games: Aladdin and The Lion King.. where on other Storefronts the dlc for it was released known as The Jungle Book and MORE Aladdin Pack.. but here we never got the dlc rather after a fuss was raised on social media and here we had got the game collection pulled to bundle the collection and dlc together as one product rather then just release the dlc..
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xpancakes11x.189: So what you're saying is that people aren't making enough of a fuss for them to do the same thing with this collection? Forcing them to combine both dlc packs and the base game into one product here on gog?
Less so that and more so DE has now a track record of when working with someone else the dlcs are not brought over do to claims of''issues'' but I will say I think if enough fuss is raised we'll get either the dlcs or a version with the dlcs bundled as enough bad rep will get something done as last time the similar case happened results was shown with enouigh noise made forcing someones hand

Also my last message was pionting out the flow in the arguement of comparing this situation to the Tetris one
I have written about this issue with DE / Atari and the GOG storefront themselves, on the problem of missing DLC / updates on GOG releases.

In my posts, I have detailed where the endemic, on-going and longstanding issue of missing updates / DLC is the responsibility of the publisher, the GOG storefront and customers themselves.

My post, on the ‘Wider World of Atari’ forum :

https://www.gog.com/forum/atari_50_the_anniversary_celebration/wider_world_of_atari/page2

We, as customers, hold certain ‘acceptable’ expectations as to how we expect to be treated. In this particular case, it is the GOG store, where customers may be willing to wait for DLC / updates to be released by the publisher.
This falls in line with established expectations: perhaps customers are simply glad they are receiving a particular game or update on their chosen platform, especially given that these products are DRM free.

This tolerable ‘expectation’ of the customer is also recognised and held by the GOG store and publishers themselves, where both GOG and the publisher may have reached a mutually beneficial business agreement, where GOG hosts games on their storefront, but the publisher cannot guarantee a ‘timely’ release of the updates / DLC. or these updates being provided at all.

This contractual agreement - which affords a certain leeway to the publisher - extendable to DLC being cancelled or never planned for GOG release - must be in place between GOG and the publisher. This stands to reason.
For this to be contrary to the case, GOG would be pursuing the customer’s best interests first - in pushing developers to ensure certain guarantees of updates / DLC.
Clearly, this is not the case, as an entire forum exists on here: ‘'Games that treat GOG customers as second class citizens v2'’ - dedicated to this long-running issue.

As it is, there exists a mutually beneficial agreement between the GOG store and publisher, at the expense of the customer, who is not even considered.

Regarding the attribution of ‘blame, I think we're all missing the point here. 'I think it's DE to blame', or 'I think it's Atari'.

Atari is the publisher of DE, including Atari 50. As a publisher, Atari is responsible for deciding whether to release a product, when, how and on what platforms.

GOG is the storefront, who are responsible for the advertising and selling of the product.

Regarding the 'issues' that the developer, DE cites as a problem for the release of this game on the GOG platform / storefront:

Instead of complaining about this on some dark corner of a GOG forum, the users on here could have been voicing their complaints on public channels, such as DE / Atari’s YouTube video page / social media - from day 1 - as I have done, repeatedly.
This is where DE actually responded to my query, citing ‘something went wrong’.

This, defending publishers, developers, or the GOG storefront itself, through some misguided sense of loyalty, does nothing to address the situation. That we, as customers, are being ripped off. Pure and simple. We play the blame game, meanwhile the issue of missing content / updates continues, as we continue to support this practice. We support this through our continued purchases from the publisher, Atari, and through any purchases on the GOG store itself.

I contacted GOG 4 months ago, highlighting my concerns regarding this missing DLC and complete lack of information on the status of this. I received no response.

I have contacted GOG again, and requested, at the very least, GOG update their product page for Atari 50 with a disclaimer in bold - at the bottom of the description, that the developer is no longer supporting this product.
I am also considering adding a review to highlight this issue.
I left a review today stating not to buy it here since it isn't kept up to date.

I'm definitely hesitant to buy on GoG now. The only two reasons I will is if Steam doesn't have it or it is a game I'm certain is finished.
I have added my review also.

I would encourage anyone reading this forum, if they feel aggrieved of this situation, to voice their concerns to GOG / Atari / DE, through whatever channels they wish.

Out of a complete lack of response from GOG on this issue, I have refunded all of my latest purchases within the 30 day window. Out of sheer principle.
I have informed GOG of this and that I will not be buying any games from the GOG storefront.
I have contacted Atari and politely requested they provide a Steam key for the 'Expanded Edition' of Atari 50 - which contains both DLC timelines.
Upon submission of the form on Atari's 'Contact Us' webpage, you will receive an automated email reply.
A screenshot of the GOG order page for Atari 50 can then be attached.

I will update this forum if / once I receive a response.

I have also contacted GOG support with a proposed solution going forward. This is my message:

[i]Hi,

Regarding Atari 50, sold on the GOG store, the publisher Atari has announced via Discord they will not be providing updates / DLC for the GOG and VCS versions.

Atari has also announced on Discord, that they will be providing free codes / keys to VCS owners who have purchased the base game Atari 50 - on the platform of their choice, which also includes Steam.

As there is no technical solution to this issue, which the publisher claims is the reason for the absence of a GOG / VCS release for the DLC, I would like to propose a solution for both current owners of the GOG version of Atari 50, and potential future customers of the GOG version.

I would like to request that GOG contact the publisher Atari, and arrange that any current owners of GOG Atari 50, can contact GOG customer support - this information would be provided by a bold disclaimer on the product page - at the top of the description - that current owners can contact GOG support for (at least) a Steam key - provided to GOG by the publisher. [current owners will also be notified via email from GOG of this]
This key would contain the product 'Atari 50: The Anniversary Celebration - Expanded Edition' - which contains all updates and both DLC packs.

Next to this same disclaimer of the product description, would also be a notice in bold, that 'Customers who purchase Atari 50, will also receive a Steam key with their purchase' (located in their receipt / library)
This would still encourage customers - who wish to retain the need for ownership - to purchase Atari 50 on the GOG store.

This positive and constructive gesture would go some way towards restoring good faith with regards to GOG customers towards Atari, and the GOG store itself.

This is a win-win solution for all parties.
[/i]
It would be cool if I'm wrong, but I don't see GoG accommodating a Steam key. They are in direct competition, unlike say Itch.io which had little competition so some devs have Steam keys with purchase.

I think you're more likely to see success via Atari or Digital Eclipse themselves. Either way, I'd like to know the outcome.
Post edited 2 days ago by themazingness
Thinking about it, what GoG should do is refund us if we request since we didn't know.at the time of purchase that we were buying a product that would end up incomplete. It's outside of their usual refund policy, but that seems more reasonable than providing a Steam key.
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themazingness: Thinking about it, what GoG should do is refund us if we request since we didn't know.at the time of purchase that we were buying a product that would end up incomplete. It's outside of their usual refund policy, but that seems more reasonable than providing a Steam key.
As it has since transpired that Atari have announced ending support for this product, we now have official confirmation that the game is indeed incomplete. To which a few days ago, I requested a refund under this premise.

Again, I will update this forum on any response from GOG on this.
Post edited 2 days ago by vampirosuk
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themazingness: Thinking about it, what GoG should do is refund us if we request since we didn't know.at the time of purchase that we were buying a product that would end up incomplete. It's outside of their usual refund policy, but that seems more reasonable than providing a Steam key.
That would depend on such a request being reasonable to whom. GOG won't want to see mass refunds of this game, especially from customers who paid full price. Atari / DE certainly won't want to see this either.
This is a lose-lose situation for store and publisher, and the GOG customer may just take the refund and go to Steam anyway, via a few £ for a key on cdkeys.

Which is why I mentioned the above possible solution, which would have to be an agreeable compromise to all parties involved.