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Kuokkanen: I clicked on it. Game changed from pre-ordered AoW3 Deluxe Edition to non-deluxe AoW3. Now I have that downloadable, but Deluxe Edition is not. However Support page says I have pre-order Deluxe Edition. But I can't download it!
You should be able to download it, just take a look below the regular installer link. As of now the game page on the shelf is a mess (it also uses three different folders to download all the files), already wrote a support ticket.