It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Good day,
Finding this game here on GOG was a welcome surprise. However after purchase of license and install...

Fresh install on windows 7 ultimate, MSI 170A with 32GB RAM, Intel I7-6700K@4GHz, GTX108o.
Comodo Internet security is set to not block traffic from game or GOG Galaxy.

On Game launch the taskmanager pops in the process name of the game. Shortly after (a second or so) both screens turn black. After another second or two the secondary Monitor shows the desktop again (including the taskmanager that does already not show the process as running anymore) and then the second screen shows the desktop as well again, a Crashdump file in:
G:\Games\A Plague Tale Innocence\Crashes
is being created.

No crashlog files found in game directory or safegame directory.

Please advice.
Post edited January 30, 2020 by echotrap
No posts in this topic were marked as the solution yet. If you can help, add your reply
Solution found:

Win 7 did need to have
Windows6.1-KB2670838-x64.msu
installed in order to run the game.

See also:
lalas: steamcommunity.com/app/752590/discussions/1/1649919326313368059/

OS patch can be downloaded at:
lalas: www.microsoft.com/en-us/download/details.aspx?id=36805

or
lalas: download.microsoft.com/download/1/4/9/14936FE9-4D16-4019-A093-5E00182609EB/Windows6.1-KB2670838-x64.msu

after installation a reboot is required!

Patch info at:

lalas: support.microsoft.com/en-us/help/2670838/platform-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1

have fun playing!

P.S.:
sadly I can't post links, so I replaced the "https:_slash_slash" with "lalas: " for your conveiniance
Post edited February 01, 2020 by echotrap
I want to take the time to say THANK YOU for this. My wife wanted to play this on a Win 7 based computer and had this issue. This solution resolved that and she is now playing; which makes us both happy. Thank you!