Cr1tney: I second Marko's opinion.
On the 30th of September I asked at the steam forum:
Dear Devs,
over at GoG - where you sell Hob also and which too has it's own Forum for Hobs lacks any informatrion.
It would be charming, if you could post your information regarding Patches and Issues there as well for your customers.
Thank you
and got the following answer:
I'll look into it!
---------------
well...
Customers here do have to help themselves or visit a different store to get help? Well, this leaves a somewhat bad taste.. not only for this dev team, but for others acting like that as well of course.
Best wishes
Critney
Wow! 4 words. This must have cost them hours of worktime ;) I mean Hob is a great game and I had hours of fun playing it (even without Achievements) and still have some things that I have not found yet. But a good game alone does not assure the customer that he is treated well by the devs and that he (or she) does not have to worry about future updates and support. So sad that some devs simply don't understand this simple truth: be nice to your customers and you will be rewarded for it. I give you an example: I recently (well one year ago) backed the point and click adventure "Gibbous A Cthulhu Adventure" from the newcomer studio Stuck In Attic. I simply backed $15 which is all I needed to get the game for a good price. Then I found out how nice those people are and how they try to do the best for every customer (they also plan to be on GOG when the game is out so I made a wishlist for this as well). In the end I backed over $80 not just because I wanted all those additional goodies but I also wanted to support such nice devs. Like I said, the product is only half the thing they are selling here - they are also selling themselves as good, honest and caring developers. For now we can say that we are worth "4 words" - hopefully this is just the beginning.