After the latest update I"m getting pretty much constant crashes of this service in the event viewer. BEX errors and app crashes galore. Ive tried reinstalling GOG. But I have not yet tried uninstalling it entirely and reinstalling.



Windows 10 Pro 22H2 19045.2486


Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0x1ac4
Faulting application start time: 0x01d9305cf445d827
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: bdd51b75-9a81-463b-ac33-874936503ef3
Faulting package full name:
Faulting package-relative application ID:




Fault bucket 1314821597544170156, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: GalaxyClientService.exe
P2: 2.0.57.14
P3: 63cf8a7d
P4: StackHash_e8ad
P5: 0.0.0.0
P6: 00000000
P7: PCH_59_FROM_ntdll+0x000730AC
P8: c0000005
P9: 00000008
P10:

I just did uninstall and reinstall it, but the crashes continue.

I see the same error. So far I haven't noticed any other obvious problems, but this should be fixed anyways.

I have exactly the same here, after upgrading from 2.0.55 to 2.0.57. I have filed a bug report, and attached the logs from C:\ProgramData\GOG.com\logs, but if more people report their information, the GOG people might be able to find out what the root cause is.

That is, I assume they will have tested the 2.0.57 version before it went out, but I guess there is something different about our systems from their systems. :)

Same here. Fresh windows 10 22H2 install and getting this error in Event Viewer each time the app gets launched. The app itself appears to be working fine though.

Same. I hope they hotfix this.

Agreed. I'll wait for a hotfix. Hopefully it won't be long. My bet is a lot of people don't know it's happening. It seems to work okay except for that. I'm betting updates won't be coming until it's fixed.

Same thing happening to me. It's listed as a beta, I had that crap unchecked in the settings. Come on GOG.

"Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0xe00
Faulting application start time: 0x01d9312ef5802e5e
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: 866ef8b1-7fb3-4977-9b3b-72da9aaf2149
Faulting package full name:
Faulting package-relative application ID"

Exactly the same problem here. Reinstalling GOG Galaxy doesn't help.

I hope for a fix soon

I reported it and they are trying to say it was my antivirus and let these file through etc. Such crap. I tried it anyway. It's their problem.. CDPR has fallen a few notches.

Seriously? OMG... loosing hopes for a decent fix ASAP.
EDIT: won't hold my breath... just rolled back to good old 1.2.67 and re-scanned my GOG games dir. Updates and everything still working.
EDIT2: even if I disabled any "update option", today it forced-updated on launch to latest 2.x.x version!! Will try this one: https://www.gog.com/forum/general_beta_gog_galaxy_2.0/any_way_to_block_the_20_galaxy_update/post2

Same, and also "bad_module_info" crashes as well.

I got that also. wasn't sure it was related.