It's funny that this is greatly enhanced in an environment where you don't have to face the person or group that you are criticising.

I've also worked in customer service and one thing you learn quickly is that people are very often absolute arseholes, very childish and downright evil IF your contact with them is via email, letters, the phone or something similar. Not many of them are very brave if met in person. It takes courage to be that way in person just as it takes a bit of it to criticise someone in person.

So I guess internet reaction, such as towards GOG, reflect that but taken to a much more extreme level.

About thanks I learned a valuable lesson working on customer service. If you want help be nice and informative. Try to be this way in your ordinary life. It makes life MUCH easier.
As a side effect you'll notice you're feeling better yourself. Being grumpy and not very nice literally takes more energy than being at least a little positive. It's tiring physically being negative.

I don't have any stories like the OP but I notice all the time how appreciated it is if I'm being nice. If I make they're day by being polite and nice they make my day a little better by helping me a little better/more/faster or just by the good feeling I get of seeing them appreciate it.

So I guess another Thank GOG is in order. :P

Can you not care about apathy? Hehehe

"Character is what you are in the dark" - Dwight L. Moody

True. :P

Until you stop caring about what other people think about you.
I've found that the more secure a person is in him or herself the more colour and character they have. They also tend to be more interesting.

This is going way off topic. :)

rotflmao I loved Dragon. I cried when they stopped printing. Not really, but it was disappointing. I still love Majesty. #2 was a bit of a let-down. But yeah, too often there's this "Well, they're just doing their job" thing and people never stop to think about the actual people. Who doesn't like to get a compliment now and then?

edit: although i have seen "thank you's" floating around here and there, and i'm pretty sure some people have posted "GoG is awesome" threads.

I've seen countless thread/posts praising gog. You just need to try different combinations I guess (by using awesome/gog for instance). Well, this is anecdotic.

Anyway, good post.

People thank GOG a lot; some of them are grumpy now because they didn't like the announcement, but that happens every announcement; it's pass.

Which announcement?

If GOG were a real person I'd take her out for a nice dinner.

Random post is random.

Edit: Or should I say irrelevant post is irrelevant?

If GOG were a real person I'd take him home and cuff him to the bed, 'cause I know he can keep giving and giving and...

Plus he's a cheap date. : )

haha +1

I'd like to add my thanks as well.

I haven't been buying that much from GOG or Steam lately, mostly because I shouldn't have a reason to. I've got backlogs on both sites i don't know when i'm going to play through, so spending on more doesn't really seem like an investment anymore. But then i read the thread where they were announcing the GOG conference (I think it was that one) where The Enigmatic T sort of defends his point of view regarding his job and how he tries not to lie to us and keep everything transparent and it got me thinking that we don't get that sort of treatment or commitment from many other companies.

True, GOG is a business, but it's not the typical "we only want your money" business. I always feel like I'm dealing with fellow gamers and they strive to be fair and they do operate under certain principles and I can't help but feel like i want this site to survive. I ended up throwing my money at the Divinity 2 deal, even if it was obvious that sometime down the road, it'd be cheaper and I didn't really need the game because really, i still got Witcher 2, Gothic 2 and several old D&D games still unplayed. But just to feel like I got my money's worth I moved Divinity 2 to the front of the pile and started playing it immediately and I'm having fun.

If it hadn't been for that thread i wouldn't have bought it. Many of us like the way GOG does business and want to see it strive, so thank you GOG for staying awesome. Don't let any negativity wear you down, remember that critics are loud but they aren't always the most numerous.

Us praisers can be loud too I guess...

TTTHHHHAAAAAAANNKK YYYYOOOOOUUUUUU!!!!

Thank you Bluemooner, and GOG. After a royally shitty day at work the forums (and games provided by GOG) always manage to put a smile on my face. It always warms my heart to see fellow gamers actively speaking their minds (whether I agree or don't agree with what they say).

This forum (both staff and customers) tend to remind me of one big happy family (as cliché as that may sound), and for the most part it's a peaceful place to just ramble on about anything or nothing in particular. And, at least one other person (though generally much much more) has worth while input about the topic.

To paraphrase my namesake..."You are fantastic, absolutely fantastic...and do you know what? So am I." ;)

I believe in GOG.