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General discussion (archive)Refund?(33 posts)(33 posts)
(33 posts)
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This is my favourite topic
Posted June 17, 2014
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cmdr_flashheart: 48 hrs at least for a response. Are you playing on Win 8? Rune Classic is not compatible with Win 8
http://www.gog.com/game/rune_classic
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ymo1965: Using windows 7 64bit. All other GoG releases have worked fine, this is the first to give real problems. Have tried everything. There's only so much I can do. I have tried the usual compatibility mode and a few other things found online.
Your best bet is GOG support now, g luck.
Posted June 17, 2014
Runs fine on my win 7 64.
Posted June 17, 2014
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ymo1965: Using windows 7 64bit. All other GoG releases have worked fine, this is the first to give real problems. Have tried everything. There's only so much I can do. I have tried the usual compatibility mode and a few other things found online.
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cmdr_flashheart: Your best bet is GOG support now, g luck.
still waiting, nothing yet! :/
Posted June 17, 2014
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ymo1965: still waiting, nothing yet! :/
You have sent the request through the contact us link, and you do have the automated e-mail reply, right?
Posted June 17, 2014
My experience with the support is very good so far. Had a minor problem some days ago and they answered and solved the problem within one minute (!). That was by far the fastest response I ever got from any company.
Post edited June 17, 2014 by PaterAlf
Posted June 17, 2014
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ymo1965: still waiting, nothing yet! :/
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JMich: You have sent the request through the contact us link, and you do have the automated e-mail reply, right?
support > contact us > technical issues with games

this to me seemed the right path to take...
Posted June 17, 2014
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JMich: You have sent the request through the contact us link, and you do have the automated e-mail reply, right?
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ymo1965: support > contact us > technical issues with games

this to me seemed the right path to take...
Yeah it's odd they;re taking so long to reply. If you see a passing blue (like Judas maybe?) you could abuse your forum privileges and nudge them with a big pointy stick to find out what's taking so long.
Posted June 17, 2014
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ymo1965: support > contact us > technical issues with games

this to me seemed the right path to take...
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ChrisSD: Yeah it's odd they;re taking so long to reply. If you see a passing blue (like Judas maybe?) you could abuse your forum privileges and nudge them with a big pointy stick to find out what's taking so long.
Probably busy because of summer sale stuff.
Posted June 17, 2014
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ymo1965: support > contact us > technical issues with games

this to me seemed the right path to take...
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ChrisSD: Yeah it's odd they;re taking so long to reply. If you see a passing blue (like Judas maybe?) you could abuse your forum privileges and nudge them with a big pointy stick to find out what's taking so long.
Guess I will have to sit tight and wait another day or so. I did receive the reply-email when I contacted them. Not much else I can do really. thanks for all your replies though, appreciated!
Posted June 17, 2014
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ymo1965: this to me seemed the right path to take...
And you also have the automated reply, which tells you that your ticket was received, right?
Posted June 17, 2014
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ymo1965: this to me seemed the right path to take...
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JMich: And you also have the automated reply, which tells you that your ticket was received, right?
As I said in my last message, I did receive the reply.... so yes (again) :)
Posted June 18, 2014
Well, still not had any kind of response from GoG regarding a refund. All this talk about refunds and they are pretty lukewarm on the issue. If they don't get back to me soon I won't be buying any games from them again. Everyone says they respond quickly but my particular issue is proving otherwise.
Post edited June 18, 2014 by ymo1965
Posted June 18, 2014
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ymo1965: Well, still not had any kind of response from GoG regarding a refund. All this talk about refunds and had nothing from them. If they don;t get back to me soon I won;t be buying any games from them again. Everyone says they respond quickly but my particular issue is proving otherwise.
Though I can understand the frustration, a one time thing doesn't mean it's proven otherwise when everyone else gets quick support.
Posted June 18, 2014
inb4 GOG support post about OP never contacting them..

Hehe ^^ I don't know why your query is taking so long, but possibly they're just super busy because of summer sale stuff. Patience is your friend.

Or submit another request, if you're so inclined.
Posted June 18, 2014
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cmdr_flashheart: inb4 GOG support post about OP never contacting them..
That would be kind of hilarious.


"I want my refund damnit!" *Doesn't contact support..*
Post edited June 18, 2014 by pimpmonkey2382
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This is my favourite topic
Community
General discussion (archive)Refund?(33 posts)(33 posts)
(33 posts)