The post has been fully repaired.

Just leave it on the shelf, learn from your mistake (don't pay for testing if you can't afford it) and come back to it in a year or so after the anger and the bugs are gone. Problem solved (more or less, at least of what you can do).

That's was I try to not buy on steam as much as I used to.

The things you own end up owning you (Fightclub wisdom)

I think you shouldn't have much problem with the refund if there is an uproar as it already happened.

The result of both threads that I was venting in was a much needed laugh. Thank you :)

http://www.gog.com/forum/general/realms_of_arkania_blade_of_destiny_hd_out_this_month/page19

Succinct point: beware of throwing money at this "game". It is far from complete. To those who are happy, I am glad for you that your expectations are far lower than mine and are willing to accept an alpha game at release prices. I hope I get a refund. The lesson learned for me is that this is the first and last pre-order I will partake in.

I feel your pain, mate.


Edit : Happy birthday anyway ;)

I just want to say that

Realms of Arsekania: Blade of Deception

is actually a pretty cool title.

Heck, make it "Realms of Arsekania: Blade of Dickery" and I would pre-order it!

(Actually, no, I wouldn't. )

I bought the game, have not played it and do not mind the fact they fucked up since they are working on it.

I also was prepared for the worse when i preordered it. First, it was from a no name developer who had not created anything. Secondly, the screenshots were ok, but you could tell it was far from perfect. But they are remaking a classic and I will support them. Yes, it should have been truly labeled early access. It also should have had a much better testing phase especially on the english translation. I am almost positive that they did the translating in the last week or so and were way behind. Well, the game for the most part is actually coming together after 10 patches...which is to say a lot more than some of the other unknown releases such as Citadels...LoD...and others.

At least the developers have apologized and are working there butts off. I also preordered the Aliens: Colonial Marines fiasco...that shit was a straight ripoff and pretty close to a bait and switch. Hell, they still never admitted any wrongdoing and the head developer is just a fucktard to say the least. I will never buy another Gearbox game again, fuck Homeworld and if they remake that shit because Gearbox are worse than an upstart company like the ones creating RoA.

Sure, they have made a lot of mistakes, but they are new in the pc gaming industry and I can support that. Just like i support Kerbal Space Program, Kenshi, Star Drive, and a lot of the other early access and indie games I have purchased. Because they are more likely to communicate with there customers and work there butts off. A:CM even today is still a crap game and the AI is absolutely dreadful.



Now, you also read about the issues beforehand so it was not like you could not be prepared...and to assume STEAM would not release this is just a bullshit excuse to try and say it was not your fault. Let's see...Steam has allowed War Z....and even though they took it off for a couple of weeks, they still let that crap come back. They have let the mess Citadels just pop up out of nowhere...plenty of crap is released by steam nowadays. It is not like they test the games anymore.

Also, too say you have 500 games on your steam account and now you are pissed...I also have over 500+ games on my account and there are a couple of turds in there I have spent good money on. If money is that scarce for yourself, then it is your responsibility to properly research before buying. It is not Steam's job to hold your hand. Nor is it there job to protect you from buying crappy games. If you would have went to a retail store, 99% likely you would not have gotten a refund either. You may....if you talk to them properly get store credit. Hell, I was able to get glue coins from gamersgate on a purchase the other week because the game had GWFL and I did not notice it before purchasing, and they also have a no refund policy but it is all in the way that you speak to the company.

Although in steam's case...good luck....in that respect it is easier to just say, shit that sucks but I am not dealing with steam's support. Although in RoA, the game has actually made a pretty good stride since the initial release which was not even in fucking english=)

People have apparently gotten refunds for games after release. Although not advertised, Steam support can offer a one-time refund as a good will gesture. Once you've used it though, they will pretty much never want to give you another refund again.

However, if you can quote a local law that covers online selling of digital products by an overseas company, that may go in your favour to getting a refund without using up your good will refund.

That said, if the game was gifted to you, then you're out of luck. You cannot get a refund for a gifted purchase, even when it's a pre-order.

As for my own personal experience of trying to get a refund for a completely broken game from Steam... It took them 2 years, 1 month, and 16 days to finally respond to my request. By which time the publisher had already provided me with working non-Steam copies free of charge and the game itself had been pulled from Steam and replaced with a rebranded working version. Never got the refund. For the record, Steam had been selling that broken game for over a year before I even submitted that ticket. The publisher had been trying to get it patched but despite sending the patches to Valve numerous times, Valve always claimed to not have the patches.

Actually it sounds like his gf gave him a 20 dollar prepaid steam card to let him buy whatever he wanted.

Look on the bright side, maybe they will have to sell the rights to someone who is better at making remakes like katauri or ino-co.

Valve haven't responded and I've well and truly learned my lesson. I've never asked for a refund before and a one time refund in this case would be wonderful. This isn't about the money for me. Money comes and goes. I am amazed by the amount of excuse-making made by others regarding the state of this game.



Yes that is what happened so it is a purchase not a gift.

The screenshots looked fine to me. Graphics do not make a game. Gameplay does. I agree. I have purchased a few games that are early access or in alpha stage, to support developers making a game I would love to see come to life. If I was aware this was an alpha game, I would not have purchased it for $15.99. There is a major difference between a game that is released on disc compared to a digital download. The timeframe to get a game on disc published and released differs from a digital download. I didn't think that the digital release would be bug-free, I assumed that it would be playable. I'm not asking them to hold my hand, I am asking them to adhere to basic consumer protection laws and sell a working product. I am happy with store credit and that is what I have asked for.

This is what I wrote to Valve:

"I have never purchased a game that has been released in such an unplayable state. I was under the impression that I was purchasing a full and working game, not an alpha game.
Under Australian consumer law, the sale of this game has breached the law on multiple fronts. Steam's "we do not issue refunds counters the laws of the country I live in.
With that said, I do not wish a cash refund, I am after the US$15.99 I pre-ordered the game with via my Steam wallet refunded to me, as this game is not a working product and does not adhere to Australian consumer laws in relation to an agreeable trade.
Looking at my account, you can easily see that I am a valued Steam customer with close to 500 games, and I would appreciate if you would rectify this as soon as possible.
Please do not respond with a form letter reply of "we cannot help you with this". I would appreciate if a human being with a mind could simply rectify this matter so it is not taken further.
If it appears that I am hostile, it is due to my disbelief that others have requested a refund and it has not been given."

It could have been more pleasant but is civil enough to cover my request without resorting to the language I used venting in this thread.

Again, it is not about the money. I would be reacting the same way if it was a $1 or $100 game. I cannot understand how people can accept something in an unplayable state that was not advertised as an alpha or early access game. It is a simple matter of purchasing a good or service that is not what was advertised.

Looks like the refunds are coming... http://steamcommunity.com/app/237550/discussions/0/846961716282417593/

Thanks for the link, there I read in another thread that at UIG some of the same people responsible for the good old Jowood bugfests now dealt us this steaming pile. Must be some sort of business philosophy for them.