Can I help you paraphrase?
bearcat33: GOG is one of the most user-unfriendly and unreliable websites EVER.
The page to send a Tech Support query has NO "next" button or any other way to
send the message once composed!
It also does NOT allow a user to upload a DX diag report! Insane. This STINKS.
"Hi GoG. I would like to give some feedback regarding the usability of the website with regards to the tech support page (<insert link here>)..
1) At the "tech support query" page, there is no "Next" button or any other way to send the message once I have composed it. I would like to suggest putting a "Send" button there so as to make it easier for users to send their messages to tech support.
2) The ability to submit a DXDiag report to support would also be a very welcome feature on the support page.
I feel that with these 2 additions, GoG can provide better support for their customers, providing better usability and reliability at the same time. Without these, I feel hampered when I tried to submit a query to tech support."
Same points, much nicer tone and language! A little time to compose the message can do wonders.