I can't even log in with the new downloader. I enter in my login email address and password, and it just brings me back to a screen asking me for my login name and password. :(

btw - my version was downloaded after 9pm, Pacific daylight time, that is, less than an hour ago.

I guess not. I've tried several dozen times now, and I can't log on. I think it's time to get my money back; for five bucks more, I can get this game on Amazon, and I have already spent many hours trying to get THIS version. If I take the difference between the GOG price and the Amazon price...well, I've spent fourteen hours now trying to download Neverwinter Nights.And I haven't been able to download a single byte, yet - NOT ONE - several days after I bought the game on April 17th.

Apparently the Amazon version was the better deal? Had I spent the extra 5 bucks eight days ago when I bought the game, I'd have the game, and wouldn't have wasted 14 hours. Hmm. Five dollars extra WITH game or fourteen hours with NO GAME. Which is the better deal? Even if the downloader instantly and magically started working at this point, it's still going to take 5-6 hours. 20 hours time for $5.00 is NOT a good deal, and it's obviously going to take longer than that.

I love the *idea* of GOG, have a couple of games I'm really happy to have, but overall, the implementation sucks. Since the only recourse I really have is offsite reviews, I'm going to use those to express just how badly GOG has failed to even slightly meet my expectations.

:(

You're obviously logged in on the website. Click the "My account" button at the top of the screen, and download from there, without the downloader.

The only failure here seems to be your failure to understand extremely simple instructions.

What a very unfriendly reply. I *need* the downloader. I have satellite internet, and have a 375mb per day bandwidth limitation, except between 11pm and 4am.

If you're going to bother to answer, try to say something *useful* please. If you don't (obviously) understand that some people NEED the downloader, what the heck are you doing commenting in a downloader thread?

J.

OK, how about using the officially supported, actually released downloader?

What you're doing now is whining that a piece of pre-release software doesn't work, and bashing GOG because of it.

See that (wip) in the thread title? That means Work In Progress. Unfinished. You WILL have problems with this software. That's what it means.

The current downloader, available from the game shelf section, again, under the "my account" button at the top, should work just fine for you.

That said, if you have such a ridiculous internet plan, why are you buying digital games in the first place?

Again, why are you being so rude? I've tried the previous downloader (when I bought the game eight days ago). I've tried the current downloader. Previously (last year) I bought games from this site and had no problems. Now there's a problem.

I'm bashing a company because I spent money on something they aren't able to deliver, nor are they able to support so that we can find some way to have it delivered. If you show me in the terms of service where it says that you must download and entire 2.2gb file as one piece, I'll back down. But I've had broadband (before we moved here where there is satellite) since 2001. I've never worked with a company that when sending big downloads, didn't allow some sort of a download manager for very large files.

Yes. And for eight days, BEFORE their "WIP" I have been unable to recieve the product that I paid for.


See above. Also see the tech support thread on the that download which I have already posted to, where people told me to wait for THIS downloader.


Because other than GOG, I haven't had a problem. And..."That said..."...why the heck are you commenting on a downloader thread if you're telling me not to use it?

J.

But before I buy something from a store, I make *sure* it will fit through my door. GOG offers a downloader. That downloader worked previously, when I purchased games. Their latest downloaders (the one from 8 days ago and the current one) do not work. At that point, the delivery company apparently gave me incorrect dimensions, even after I checked, and so the fact that it won't fit in the door is their problem. lol.


One time I was able to get through the login, but I hadn't queued anything yet. Once I queued something, when I tried to log on it just hung at "Please Wait". Never did login.

For some of the things that I tried, see http://www.gog.com/en/forum/general/gog_downloader_1/page23 (I don't know how to make this jump to my post, so...)


I don't have a problem with you commenting. I do have a problem with being attacked, especially since you had no idea what had gone on before:

"The only failure here seems to be your failure to understand extremely simple instructions. "

"That said, if you have such a ridiculous internet plan, why are you buying digital games in the first place?"

If you come out swinging like that, I can and will swing back. I'm not stupid, regardless of what you implied on the first comment. My "ridiculous internet plan" is what 200-300k people use - just with the sat company that I get my service from - for broadband when they are outside of cable, DSL, and cell networks. I'm sorry if you're not familiar with it, but it's not like it's some ISP that me and 3 of my friends invented. lol.

You started out assuming I was an idiot. You were wrong. I got mad. I still am. :P

J.

So, have you tried the other downloaders that were suggested?

The AIR based downloader hasn't been updated since its introduction to my knowledge, so if it just magically stopped working, it's likely an issue on your end. I'm not one to blindly defend GOG, as most here are. But these really are unique circumstances on your end.

Perhaps your ISP is blocking required ports for the downloaders? Try installing something like peerblock that will show all attempted inbound and outbound connections. Obviously you won't want to have it doing any blocking during the process, but if you toggle the "show allowed connections" option, it should show you what is trying to connect to where.

Worst case scenario, this updated downloader is being actively worked on, and is apparently due for release in a week or so. Just just mellow out until then.

As for the alleged attacks, Yeah, I kind of did assume you were stupid. These kinds of questions tend to pop up a lot, and are often completely the fault of ignorance. Still, I wouldn't label my comments as attacks.

I still do feel that your internet plan is ridiculous. The fact that other people use it as well doesn't detract from that fact.

The jGOG downloader now goes to a dead link. The guy who WROTE the xGOG downloader recommended that I use the jGOG downloader instead. :S


Not quite true. I bought my first GOG game in January 2010. I know it was updated in September or October of 2010, though I didn't purchase any games after that time. (If you look at the thread that I quoted, the thread was started when the update happened.)

Satellite is weird. My initial guess if there was a problem with DNS: All DNS is put through the sat company's DNS servers in Maryland. There's no way to change that, it's hard coded into the modem. So that's always my FIRST thought when I have problems. But the last couple of times (prior to the Sept/Oct update) that I've downloaded games from GOG, I had no problems.

I've just downloaded peerblock, though, and I'll see what it says.

Please, God. Yes, "mellow out" should be tattooed to my forehead.

They still strike me as pretty hostile. I'm not dumb. I'm a programmer. I've worked with PCs since 1984. (That's not a typo, and I'm not talking Commodore 64s or Apple 2s - IBM compatible.)

While you wouldn't label your comments as hostile, you admit you assumed I was stupid. Since I'm not, it was pretty clear that you assumed that, and therefore...yes, hostile.

Though my grammar is pretty adequate, it ain't perfect. I've personally previously made the mistake of thinking that someone whose grammar really sucked was an idiot, treated them in a condescending manner, similar to the way that you responded to me, and found out he had a PhD in Mathematics. After that incident I lost that habit, and I hope you will, too. Assumptions aren't necessarily a good thing.

It sucks sucks sucks sucks sucks. (Did I say it sucks? Especially with what I do for a living.)

But, it's what is available when you are living up in the mountains in an old log cabin with no grid electricity. It's *also* what's available when you live in rural Virginia, West Virginia, Tennessee, Wyoming, Nebraska, Montana, etc...or Idaho, where I live.

I live in a place where even cellphones don't work. Recently things have advanced to a point that if I can spend $2500 on a mini-tower, I might be able to get cell-based internet. I'm considering it.

In the meantime, though, other than actual bandwidth limitations, the only drawback with satellite before now (in eight years) is the ping time. Slow ping times mean no MMPRPG shooters, which is fine, 'cause that isn't my thing. But in all this time other than live action shooters and large downloads (which I can normally compensate with a downloader app) I haven't had a sat problem, except for GOG. That wouldn't be saying much for a lot of people, but I spend almost 90 hours per week online, 60 of that working with some fairly complex applications. (lol. And 30 of f-ing around with game stuff.)

So as much as my connection sucks, GOG seems to be the exception to every rule on my computer.

Thanks for your suggestion. I'll try peerblock, and see what it says. I'm also thinking of downloading the downloader on my husband's XP home laptop. Maybe it'll have better luck.

J.

FYI - tried PeerBlock - shows that nothing is blocked. (Darn it. Wouldn't THAT have been easy?)

Still can't log in. No through put in Taskmanager (other than just pushing the username/password text down the pipe). And where the old downloader occasionally used 1% of CPU ime, this version is locked on 0.

Trying XP Home machine next.

J.

If you suspect DNS issues, and are indeed not stupid, I'll assume you've changed them on the individual machine? OpenDNS is pretty wonderful.

Alas, when I said it was hardcoded into the modem, I meant it. It doesn't matter what you change it to in Windows, Linux, etc...it goes by what is burned in the modem's Eprom. It just ignores whatever Windows tries to set as DNS. Welcome to the wonderful world of Sat internet. I'd love to be using OpenDNS.

The problem doesn't appear to be DNS, though. Using the old downloader, I can connect with the XP Home and XP Pro machines here, but can't get to GOG with either of the Win 7 machines, so it's *something* to do with Win 7.

I've got something downloading on one of the older machines (unfortunately, there's not enough room on that box to hold the entire download, but...eh.) Tomorrow I'll try the new downloader on that machine and see if it works. If it does then it's some sort of a Win 7 issue. (One Win 7 machine here is a barebones install for testing - nothing extra added - the other is mine, which is the one that I'm typing on.)