Posted December 20, 2011
cjrgreen: Given the tremendous frequency of fraudulent attempts to charge phished credit or debit cards, I'm not surprised at all. If the transaction turns out to be fraudulent, the bank must make good the money fraudulently taken from your account and has not a snowball's chance in Hell of recovering from the fraudster.
Middlemen really hate losing money on transactions, and if they see that a certain type of transaction is frequently the subject of an attempted or successful fraud, they will refuse to handle that kind of transaction. Thinking that sort of thing would be illegal is at best naive.
GameRager: I would boycott such behavior then, and get another bank asap. If not illegal that kind of behavior seems at the very least like utter bullshite. Middlemen really hate losing money on transactions, and if they see that a certain type of transaction is frequently the subject of an attempted or successful fraud, they will refuse to handle that kind of transaction. Thinking that sort of thing would be illegal is at best naive.
Put that money in a bank or buy a payment card with it, and the rules change. It's not just your money, it's a liability that the bank is responsible for. They have to take that responsibility seriously, and that includes making sure it does not get paid out under conditions where they are not certain it is being paid out under your valid order.
Because they have approximately a trillion times the experience that you or I do with recognizing what is or isn't an attempt to defraud them, arguing with them will get you nowhere. Your recourse is just what you said it is: take your business elsewhere, preferably to an issuer whose rules are compatible with the transactions you intend to make.
Post edited December 20, 2011 by cjrgreen