Gonadius: Right... So someone makes a mistake, you're entitled to profit from it? Say you walked down the street and a little old lady with serious dementia signed over the deeds to her house to you, would you keep it? After all, a deals a deal...

coxdr: I don't know where I stand on this. I feel those who blatantly bought several copies are in the wrong, but best buy is also in the wrong for not honoring a deal, even a mistaken deal, as well. (I look at it like this, if I buy an item for a dollar at a yard sale than find its worth 50,and they find it is worth 50, I don't expect them coming to my house and asking for the item back. A deal was made.) Maybe they could give a ten dollar store credit to those who bought this. Maybe give the money back to those who bought large amounts of them with an apology. Best buy should do something, but giving out all those copies of that game could really hurt them. The worst thing best buy can do is what there doing now, sitting on there rear, doing nothing, is asking for trouble.

Lifthrasil: When a store advertises with low prices, they have to honor those prices. Otherwise any store would write ridicolously low prices in their catalogues and ads just to get people into the store (where they then can tell them: sorry, the price you came for is not available. But you can buy this or that instead).

Here in Germany it is actually law and there were some successful lawsuits against stores trying to back out of their advertised prices. If there is no 'limited time' clause in the ad, the store has to stick to the advertised price for at least 14 days after the publication of the ad. (Media Markt made a sizeable loss in such a case a few years back. They advertised super-low prices for some pre-order and then tried to declare it as an error. But they were sued successfully and had to deliver).

Stores can set a limited time (like "80% off only on Saturday") or a limited number of sales ("the first 10.000 customers get a whatever free") but they have to publish these limitations clearly visible on the ad. I.e. not in small print. (But in practice lawyers can argue years about what is small print and what isnt).
But if Best Buy didn't publish any limiters with their advertisement, they would be bound to the advertised price in Germany. I don't know about the law in USA, but I assume if some of the customers band together and sue BestBuy, they have good chances of winning. (suing corporations is after all one of the national sports in the USA, if I am informed correctly).

langurmonkey: I agree with what you say except the part about Best Buy being hurt after selling all those copies for 1 cent. Think about how overpriced their shit is and how much they pay their poor workers. They have more than enough money...

coxdr: Maybe give the money back to those who bought large amounts of them with an apology.

langurmonkey: One of the things I love about Germany. They have laws for the people. Not just laws that protect douche bag corporations.

coxdr: I don't really know much about Best Buy, I don't really shop in them at all (I buy stuff mostly off line) so I was just basing my statement on other corporations that I do occasionally shop at. Still It could be a big hit if they gave all those copies away. A ten dollar credit is a good apology with a smaller hit.

langurmonkey: I don't think giving everyone $10 credit is making good but it is 1000 times better than just doing nothing.

Shaolin_sKunk: You forget, in America corporations are people.

Tw2Brick: To be fair, I finally received a refund and an apology. Life goes on.

Most of the email/apology:

Dear (My Name),

We apologize; there was an error and we showed the wrong price for Deep Silver - Metro: Last Light (Digital Download) (SKU 9592148) that you recently ordered on BestBuy.com. As a result of this error, your order for this item has been canceled.

We're very sorry for the inconvenience. We have corrected the error on our site, and we are working to ensure that it doesn't happen again.