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General discussionWhy GOG updates/changes user avatar slowly?(27 posts)solved(27 posts)solved
(27 posts)solved
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Posted April 09, 2016
Yesterday, I changed my avatar. I think new avatar appeared after 2-3 hours. Then I changed my avatar again, but new avatar still does not appear when I post messages. GOG website shows new avatar in chat, log-in window and etc (see attached screenshots). But community/forum section shows older avatar.

Is it a community bug? Or community section caches avatars slowly?
Attachments:
avatar1.png (5 Kb)
avatar2.png (9 Kb)
avatar3.png (22 Kb)
avatar4.png (3 Kb)
Post edited April 10, 2016 by Azhdar
This question / problem has been solved by moonshineshadowimage
Posted April 09, 2016
It is just one of the usual gog bugs. Some months ago, the avatars would not change at all. Then it worked again and they changed instantly. And now we have this status where it sometimes changes after a few hours for some users, others need to wait for a few days or even weeks.
Posted April 09, 2016
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moonshineshadow: It is just one of the usual gog bugs. Some months ago, the avatars would not change at all. Then it worked again and they changed instantly. And now we have this status where it sometimes changes after a few hours for some users, others need to wait for a few days or even weeks.
Convince enough people to clear their browser cache and it might happen instantaneously.
Posted April 09, 2016
ctrl+f5 :P
Posted April 09, 2016
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bela555: ctrl+f5 :P
I use Ctrl+Shift+Delete on Chrome.
Posted April 09, 2016
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bela555: ctrl+f5 :P
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JDelekto: I use Ctrl+Shift+Delete on Chrome.
i use delete on everything :(
Posted April 09, 2016
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JDelekto: I use Ctrl+Shift+Delete on Chrome.
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bela555: i use delete on everything :(
Is THAT why you can't remember from one day to the next.
Posted April 09, 2016
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Azhdar: Yesterday, I changed my avatar. I think new avatar appeared after 2-3 hours. Then I changed my avatar again, but new avatar still does not appear when I post messages. GOG website shows new avatar in chat, log-in window and etc. But community/forum section shows older avatar.

Is it a community bug? Or community section caches avatars slowly?
Actually, i think it's a bug on your end (sort of). When you changed your avatar earlier, I saw it immediately. I was replying to a thread you participated in yesterday and in the time it took me to type it, your avatar changed so that the quote had the old avatar while the original post already had the new. What is probably happening is your browser is caching the old image and not refreshing it. Do what bela555 suggested, hit ctrl+f5 in your browser, that will force a cache refresh.
Posted April 09, 2016
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moonshineshadow: It is just one of the usual gog bugs. Some months ago, the avatars would not change at all. Then it worked again and they changed instantly. And now we have this status where it sometimes changes after a few hours for some users, others need to wait for a few days or even weeks.
I guess you're right. It seems it works randomly.
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cogadh: Actually, i think it's a bug on your end (sort of). When you changed your avatar earlier, I saw it immediately. I was replying to a thread you participated in yesterday and in the time it took me to type it, your avatar changed so that the quote had the old avatar while the original post already had the new. What is probably happening is your browser is caching the old image and not refreshing it. Do what bela555 suggested, hit ctrl+f5 in your browser, that will force a cache refresh.
Do you see the new avatar in my posts? I just see it when someone quotes my posts.
Posted April 09, 2016
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moonshineshadow: It is just one of the usual gog bugs. Some months ago, the avatars would not change at all. Then it worked again and they changed instantly. And now we have this status where it sometimes changes after a few hours for some users, others need to wait for a few days or even weeks.
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Azhdar: I guess you're right. It seems it works randomly.
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cogadh: Actually, i think it's a bug on your end (sort of). When you changed your avatar earlier, I saw it immediately. I was replying to a thread you participated in yesterday and in the time it took me to type it, your avatar changed so that the quote had the old avatar while the original post already had the new. What is probably happening is your browser is caching the old image and not refreshing it. Do what bela555 suggested, hit ctrl+f5 in your browser, that will force a cache refresh.
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Azhdar: Do you see the new avatar in my posts? I just see it when someone quotes my posts.
Wait, the lighter colored avatar is the new one? In that case, my apologies, I was wrong. From my end it looked like you went from light to dark, not the other way around. Give me second to try something to (hopefully) confirm it is a GOG issue and not browser cache issue for both of us...

...

Yup, it's on GOG's end. Two machines and three different browsers all show the same thing: dark avatar in your posts, light avatar in quotes of your posts. I'd contact support directly to look at it.
Post edited April 09, 2016 by cogadh
Posted April 09, 2016
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bela555: i use delete on everything :(
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JDelekto: Is THAT why you can't remember from one day to the next.
i have no idea, it's my first day
Posted April 09, 2016
Welcome to the first day of the rest of your strife.
Posted April 09, 2016
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Azhdar: Yesterday, I changed my avatar. I think new avatar appeared after 2-3 hours. Then I changed my avatar again, but new avatar still does not appear when I post messages. GOG website shows new avatar in chat, log-in window and etc. But community/forum section shows older avatar.

Is it a community bug? Or community section caches avatars slowly?
Use a jpg avatar instead of png, it should update immediately.
Posted April 10, 2016
to avoid nude content
Posted April 10, 2016
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cogadh: Wait, the lighter colored avatar is the new one? In that case, my apologies, I was wrong. From my end it looked like you went from light to dark, not the other way around. Give me second to try something to (hopefully) confirm it is a GOG issue and not browser cache issue for both of us...

...

Yup, it's on GOG's end. Two machines and three different browsers all show the same thing: dark avatar in your posts, light avatar in quotes of your posts. I'd contact support directly to look at it.
Thank you. Yeah, the light one is the new one. That's the reason why I think avatar system is strange. I changed my avatar 3 time and these results happened:
- 1st time: I changed my avatar from Isaac (The Binding of Isaac) to Shadow Warrior logo (dragon). GOG changed it instantly. Isaac was my avatar when I registered.
- 2nd time: Shadow Warrior -> Alucard (dark). GOG changed after 2-3 hours I think.
- 3rd time: Alucard (dark) -> Alucard (light). Nothing happened. So I decided to post this question.
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ZFR: Use a jpg avatar instead of png, it should update immediately.
It's JPG.
Post edited April 10, 2016 by Azhdar
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General discussionWhy GOG updates/changes user avatar slowly?(27 posts)solved(27 posts)solved
(27 posts)solved