It is already a known issue. Try these links to download the Blackwell games:


https://www.gog.com/downlink/episode_1_the_blackwell_legacy/en1installer0
https://www.gog.com/downlink/episode_2_blackwell_unbound/en1installer0
https://www.gog.com/downlink/episode_3_blackwell_convergence/en1installer0
https://www.gog.com/downlink/episode_4_blackwell_deception/en1installer0
https://www.gog.com/downlink/the_blackwell_epiphany/en1installer0


See posts here
https://www.gog.com/forum/general/update_on_technical_issues_affecting_downloading_and_updating_games_afa62/post801
https://www.gog.com/forum/general/update_on_technical_issues_affecting_downloading_and_updating_games_afa62/post867

from the thread

https://www.gog.com/forum/general/update_on_technical_issues_affecting_downloading_and_updating_games_afa62

Thanks for the prompt response, foad01

The same place you go to report anything else: new support request.

The Blackwell games missing is known to the community, but that doesn't mean staff are aware or doing anything about it specifically.

The bot has been put back into its cage for now.

Yay!

Yay indeed ;)

But the forms and the new ticket system seem not to be fully integrated. Yesterday I tried to open a new ticket and the old ticket tracking system immediately closed it and marked as solved. At the same time I got an email from the new ticket system with a different ticket ID number, which I assume is the one that's going to be properly processed later on. ¯\_(ツ)_/¯

Yeah, that's what happened when I had your user style applied to bypass the chatbot and bring back the support form. Presumably they'll either make the form directly open tickets in the new system, or they'll also ditch the new system. I'd prefer the latter if they're not going to give us any way to track what our tickets are about. Still, the lack of chatbot is a step in the right direction.