Posted January 23, 2022
low rated
I don't think GOG is going to make it into the future.
I hope it does, but all the signs lately seem to be that it won't, i.e. adding a support chatbot to weed out people from to talking to a GOG staff, GOG staff no longer writing basic descriptions about sales, GOG losing millions of dollars last year, etc. etc.
All of those are signs of massive desperation on GOG's part.
Even when GOG makes a thread trying to spin-doctor the chatbot as a "good" thing that is there to benefit customers, like they did last week, IMO that's just a facade to try and divert attention away from the fact that really the chatbot is an act of desperation.
GOG blaming all of their financial troubles on their previous membership in the GWENT consortium is also a sign of misdirection IMO. I'm sure they really know that that is not the only reason why GOG isn't doing well, but I think they refuse to admit publicly what the other reasons are because they hope they can fool their customers into thinking it was just GWENT, because that will (if most customers accept that weak explanation, which I certainly don't) lessen panic about GOG's apparent impending doom.
I hope it does, but all the signs lately seem to be that it won't, i.e. adding a support chatbot to weed out people from to talking to a GOG staff, GOG staff no longer writing basic descriptions about sales, GOG losing millions of dollars last year, etc. etc.
All of those are signs of massive desperation on GOG's part.
Even when GOG makes a thread trying to spin-doctor the chatbot as a "good" thing that is there to benefit customers, like they did last week, IMO that's just a facade to try and divert attention away from the fact that really the chatbot is an act of desperation.
GOG blaming all of their financial troubles on their previous membership in the GWENT consortium is also a sign of misdirection IMO. I'm sure they really know that that is not the only reason why GOG isn't doing well, but I think they refuse to admit publicly what the other reasons are because they hope they can fool their customers into thinking it was just GWENT, because that will (if most customers accept that weak explanation, which I certainly don't) lessen panic about GOG's apparent impending doom.