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Hello, I encounter a problem with Bannerlord (not being able to launch it). Tried a few times to make a ticket, but the bot will tell me each time it can't make one. How am I supposed to proceed in that case ? Can i private message someone, or I don't know, send an email somewhere ?

If it can help, it might be because i didn't give a DxDiag - dragging the .txt to the chat did nothing at all
No posts in this topic were marked as the solution yet. If you can help, add your reply
Tickets work, but GOG has not enough people working on them.

Have you tried the game's forum? Maybe others had the same problem and already know a solution.

https://www.gog.com/forum/mount_blade_series
Why exactly can't make one? I made a ticket through bot today no problem.

There is a paperclip button for attaching files.
Post edited October 25, 2022 by ssling
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neumi5694: Tickets work, but GOG has not enough people working on them.

Have you tried the game's forum? Maybe others had the same problem and already know a solution.

https://www.gog.com/forum/mount_blade_series
I tried it, many people have this problem, though most are asking for a solution on the devs forums or reddit instead of there. Plenty of solutions but that worked only for some people, sadly
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ssling: Why exactly can't make one? I made a ticket through bot today no problem.
Well I don't know at all. The bot just tells me it didn't succeed in making a new ticket..
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Albaaan: send an email somewhere ?
Try support (at) gog (dot) com

If you want to message staff, you must first change your privacy settings to allow chat messages from everyone.
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Albaaan: send an email somewhere ?
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Ice_Mage: Try support (at) gog (dot) com

If you want to message staff, you must first change your privacy settings to allow chat messages from everyone.
Thank you, I will try by mail first. I also changed my privacy settings