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moonshineshadow: That is the reason why I have a list. It has all details. Only way I was able to figur out what order is causing the problem for me that fast ;-)
Why I have this list? Well in the end it comes down to me not trusting gog to function correctly. And they proved me right...
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skeletonbow: Yeah, LOL That's precicely why I was trying to access my order history for the last 2+ months, to copy the details that are important to me into a local spreadsheet so my history and info is not stored solely in the cloud on GOG's servers, much the same way we download backups of our games, I wanted to download a backup of my order history. It's nice of GOG to offer support to send you your codes for games privately for games you know you have in there, but I don't think they want to spend 3 hours reading my entire order history to me in full detail line by line either. :) Still, if I can get a 100% complete CSV dump of my order history or even better - a JSON dump, that'd be great for now at least. :)
Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
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skeletonbow: Yeah, LOL That's precicely why I was trying to access my order history for the last 2+ months, to copy the details that are important to me into a local spreadsheet so my history and info is not stored solely in the cloud on GOG's servers, much the same way we download backups of our games, I wanted to download a backup of my order history. It's nice of GOG to offer support to send you your codes for games privately for games you know you have in there, but I don't think they want to spend 3 hours reading my entire order history to me in full detail line by line either. :) Still, if I can get a 100% complete CSV dump of my order history or even better - a JSON dump, that'd be great for now at least. :)
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
Of course you can. But if you have more than a small amount of orders, that is not really efficient and way more time consuming than having a working order history or a list ;-)
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
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moonshineshadow: Of course you can. But if you have more than a small amount of orders, that is not really efficient and way more time consuming than having a working order history or a list ;-)
I think Tyrrhia meant it as a way for skeletonbow to compile the order history list in the first place. :)


PS: I also keep a spreadsheet with my games purchases, along with a sliding window of weekly and monthly expenses. The all-time peaks suspiciously coincide with seasonal or Insomnia GOG sales... :P
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
Unfortunately, you can't do so with redeemed gift codes.
My avatar has suddenly started changing! :O
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
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moonshineshadow: Of course you can. But if you have more than a small amount of orders, that is not really efficient and way more time consuming than having a working order history or a list ;-)
What @muntdefems said. Sure, it's not efficient compared to having the order history working, but right now, it's better than nothing. And if it's already been two months, I think it's worth the effort, especially since it shouldn't take that long and we have no idea when the bug will be fixed. :P

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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
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Grargar: Unfortunately, you can't do so with redeemed gift codes.
Ah, interesting. Thanks for the info!
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Bookwyrm627: My avatar has suddenly started changing! :O
Fix for that was delivered recently by our team.
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Bookwyrm627: My avatar has suddenly started changing! :O
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Johny.: Fix for that was delivered recently by our team.
And the huddled masses rejoiced. =D
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Bookwyrm627: My avatar has suddenly started changing! :O
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Johny.: Fix for that was delivered recently by our team.
Awww. Too bad. I liked it better when people had to keep their avatars ;-)
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Bookwyrm627: My avatar has suddenly started changing! :O
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Johny.: Fix for that was delivered recently by our team.
I know; I was making a joke to that effect. ;)

Thanks for the fixing that, btw! Jokes aside, I am happy to see it done.

Edit: Oh good grief. Ninja'd twice within the three minutes since this was posted!
Post edited September 08, 2016 by Bookwyrm627
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Johny.: Fix for that was delivered recently by our team.
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Bookwyrm627: I know; I was making a joke to that effect. ;)

Thanks for the fixing that, btw! Jokes aside, I am happy to see it done.

Edit: Oh good grief. Ninja'd twice within the three minutes since this was posted!
Just wanted to state that it didn't repair itself by accident. ;)
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
They do not contain all of the same level of detail, plus I can't be absolutely certain that I have archived them all. The point of the GOG orders history is that it is supposed to be a complete canonical history, that's why I want to access it. If doing it solely via email was sufficient they wouldn't even need to have it on the website. It's there because it serves a purpose, one that I need in order to make my local records complete.


In addition to archiving the order history local in a spreadsheet, another thing I'm doing with the data is figuring out exactly what I paid for each game over time in the currency it was paid in (USD or CAD), what the game's full retail price was at the time if it wasn't on sale, what the actual amount charged to my credit card was in CAD, and getting a running total of the total cost of the games over time at the time of purchase in USD regular price, CAD regular price with exchange rate based on my card purchases, USD sale price and CAD sale price, also factoring in the costs of GOG freebie promos, gifts and giveaways and other promotions. I'd like to see what the actual total cost of my library is in USD and CAD in terms of money spent and total value both at the time of purchase as well as current day prices depreciated. Also total value of free games acquired over time would be interesting to see out of curiosity as well.

I've got the spreadsheet all set up for this and a fair amount of the data put in but it's a lot of work to go through around 7 years worth of data even with the GOG order history working. The emails do not contain all of the information I require and are not in one spot nor complete as well as being a nightmare to try to organize and sift through.

I'm not looking for a fallback plan, I'm looking for GOG to fix the broken part of the website. Until they do, my project will have to remain on hold indefinitely more or less.

Once it is working, it might even be possible to write a program to automatically import all of the data and generate all of the described results above, which would be cool.
Post edited September 08, 2016 by skeletonbow
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skeletonbow: In addition to archiving the order history local in a spreadsheet, another thing I'm doing with the data is figuring out exactly what I paid for each game over time in the currency it was paid in (USD or CAD), what the game's full retail price was at the time if it wasn't on sale, what the actual amount charged to my credit card was in CAD, and getting a running total of the total cost of the games over time at the time of purchase in USD regular price, CAD regular price with exchange rate based on my card purchases, USD sale price and CAD sale price, also factoring in the costs of GOG freebie promos, gifts and giveaways and other promotions. I'd like to see what the actual total cost of my library is in USD and CAD in terms of money spent and total value both at the time of purchase as well as current day prices depreciated. Also total value of free games acquired over time would be interesting to see out of curiosity as well.
You don't want to know that. I did that calculation recently. And yeah, if you have been here for some time, trust me, you don't want to know the actual value ;-)
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Rimmu: poke!
Hey Demolitions Guy, could someone look into this issue, please, and fix it sooner than later?

Cheers.
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Tyrrhia: Shouldn't you be able to retrieve your orders via your e-mail account? (Unless, of course, you delete your order e-mails for some reason.)
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skeletonbow: They do not contain all of the same level of detail, plus I can't be absolutely certain that I have archived them all. The point of the GOG orders history is that it is supposed to be a complete canonical history, that's why I want to access it. If doing it solely via email was sufficient they wouldn't even need to have it on the website. It's there because it serves a purpose, one that I need in order to make my local records complete.

[. . .]

I'm not looking for a fallback plan, I'm looking for GOG to fix the broken part of the website. Until they do, my project will have to remain on hold indefinitely more or less.
Oh, OK. I was under the impression that you wanted to find a workaround in a timely manner. Sorry! :\