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Community
General discussionThanks GOG .(56 posts)(56 posts)
(56 posts)
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This is my favourite topic
Posted September 01, 2018
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jt2755m: A glitch ?? Same account & PW.. Valid Debit card.. Online from GOG. . And yes I did... j
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GR00T: Gotta be a glitch on GOG's end, then. If you've contacted Support and not gotten answer yet, maybe try tossing Linko a Chat to see if he can get the issue escalated. He's the GOG community manager here on the forums.

*edit8 Here's his profile page: https://www.gog.com/u/Linko90
Thank You, finally a hot lead to pursue... j
Posted September 01, 2018
Keep in mind that it's the weekend now. GOG staff sometimes reacts on weekends, too, but I don't think they're officially working on the weekend.
Posted September 01, 2018
Check out your orders history at https://www.gog.com/account/settings/orders

What do you see there?
Posted September 01, 2018
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jt2755m: Dear Readers,
I spent good money and time buying and downloading games from GOG, then one day POOF they were gone.. Yes I did report this and no I did not get a reply. Yet. What happen to the cloud, I thought that paid games were stored there under the users name ??? So now what, do I re-buy and re-install my games ??//..

Buyers Beware... j
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Lord_Kane: So when you hover your mouse under your user name this does not pop up?
(see attached file)
Blank, Zip, Nada, Zero, as in not there... j
Posted September 01, 2018
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Lord_Kane: So when you hover your mouse under your user name this does not pop up?
(see attached file)
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jt2755m: Blank, Zip, Nada, Zero, as in not there... j
hmmm hopefully linko can help you, as I am completely stumped.
and a refresh did nothing?
are there any problems with your credit card?
was it reported stolen recently or anything else?

Hopefully Linko90 can help you.
Posted September 01, 2018
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Leroux: Keep in mind that it's the weekend now. GOG staff sometimes reacts on weekends, too, but I don't think they're officially working on the weekend.
Some are (and probably overnight, too), it's just that there are fewer of them.
Posted September 01, 2018
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ArachnosX: Check out your orders history at https://www.gog.com/account/settings/orders

What do you see there?
You don't have any orders... Yet...
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jt2755m: And where was this wonderful info when one buys said games ?????? j
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teceem: Right here: https://support.gog.com/hc/en-us/categories/201526109-Policies-and-General-Info
Ah, a new link, I shall look into it, keep in mind, I barely know what DRM is let alone off line installers, what... j
Post edited September 01, 2018 by jt2755m
Posted September 01, 2018
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jt2755m: Blank, Zip, Nada, Zero, as in not there... j
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Lord_Kane: hmmm hopefully linko can help you, as I am completely stumped.
and a refresh did nothing?
are there any problems with your credit card?
was it reported stolen recently or anything else?

Hopefully Linko90 can help you.
Valid debit card, not stolen... As for Linko90, I will wait for the weekend to pass to pester someone... j
Posted September 01, 2018
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Lord_Kane: hmmm hopefully linko can help you, as I am completely stumped.
and a refresh did nothing?
are there any problems with your credit card?
was it reported stolen recently or anything else?

Hopefully Linko90 can help you.
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jt2755m: Valid debit card, not stolen... As for Linko90, I will wait for the weekend to pass to pester someone... j
Welp Good luck in your quest.
Posted September 01, 2018
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Leroux: Keep in mind that it's the weekend now. GOG staff sometimes reacts on weekends, too, but I don't think they're officially working on the weekend.
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HunchBluntley: Some are (and probably overnight, too), it's just that there are fewer of them.
Then I shall wait... j
Posted September 01, 2018
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jt2755m: Ah, a new link, I shall look into it, keep in mind, I barely know what DRM is let alone off line installers, what... j
The quick and easy explanation: DRM (these days) = the game checks online if you're permitted to play it. Most games on Steam (and all games on Origin/Uplay) do this. If anything goes wrong in this process -> no more game, temporarily or permanently.

DRM free (=GOG): You download the offline installer and keep it safe somewhere -> do with it whatever you want, for personal use.

offline installer = you get all the files needed to install the game - no need for an internet connection once you have them (=offline).

I'm talking about single player games here...
Post edited September 01, 2018 by teceem
Posted September 01, 2018
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jt2755m: Valid debit card, not stolen... As for Linko90, I will wait for the weekend to pass to pester someone... j
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Lord_Kane: Welp Good luck in your quest.
And may angles guide you on your path.. j
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jt2755m: Ah, a new link, I shall look into it, keep in mind, I barely know what DRM is let alone off line installers, what... j
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teceem: The quick and easy explanation: DRM (these days) = the game checks online if you're permitted to play it. Most games on Steam (and all games on Origin/Uplay) do this. If anything goes wrong in this process -> no more game, temporarily or permanently.

DRM free (=GOG): You download the offline installer and keep it safe somewhere -> do with it whatever you want, for personal use.
Can the offline installer be downloaded (copy/paste) to desktop..??? j
Post edited September 01, 2018 by jt2755m
Posted September 01, 2018
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jt2755m: Can the offline installer be downloaded (copy/paste) to desktop..??? j
Sure, you just download the files with your browser (or with GOG Downloader or the Galaxy backup function).

If you download with your browser, I recommend thinking up some folder structure (and backup system) - not just clutter your desktop with files... ;)
Posted September 01, 2018
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jt2755m: Can the offline installer be downloaded (copy/paste) to desktop..??? j
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teceem: Sure, you just download the files with your browser (or with GOG Downloader or the Galaxy backup function).

If you download with your browser, I recommend thinking up some folder structure (and backup system) - not just clutter your desktop with files... ;)
Thanks for all your help, it is much needed.. j
Posted September 01, 2018
You're welcome!
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This is my favourite topic
Community
General discussionThanks GOG .(56 posts)(56 posts)
(56 posts)