kohlrak: I'd love to see those numbers.
JMich: Here's the statement (page 29). Will also look for the specific numbers, but I guess waiting for the H22017 report would be better.
What's weird is, it says "in PLN million" which would mean gwent pulled in about 100,000,000,000 PLN, or $29,887,453,273. I'm sorry, but GOG's revenue can't be higher than the country's GDP, which is 469.5 billion USD, which, to make matters worse, isn't even the whole year from what I can tell. But, if we drop the million to be realistic they made 29,897.33USD off gwent. Ouch. And if that's gog's top sale, which actually is realistic, gog's way smaller potatos than we like to admit. Maybe you can explain to me how the prices work for gwent, seeing as i'm not playing it? If everyone's paying a dollar, these numbers are really sad.
kohlrak: So what about the number of people who used galaxy once or twice but didn't like it? I actually tried it
once. Am i included in the list of users? And if someone accidentally installed galaxy through the non-classic installer defaults? Do they count as galaxy fanboys, too?
Fanboys? No, certainly not. Users? Possible. Depends on what was the last Galaxy version they used. I assume that if they haven't used it for at least a major version, they should no longer be counted as Galaxy users, but I don't do the data analysis for GOG.
Fat chance. GOG's clearly way too deeply invested in galaxy, just from skimming over this PDF file you're showing me. I can't imagine them being overly honest about it if it's not doing well. They're going to do everything under the sun to make this look good to investors, even if it's doing well.
kohlrak: Unless of course you're willing to buy that my rockrace game is outselling TW3 DLC.
Sure thing. Give me a financial report that you would give to the SEC, with all the penalties and liabilities that would have for you if you misrepresented yourself, and I would try to verify your numbers. Should those numbers hold up, I would go asking people why they haven't done a proper covering of rockrace.
You know, I could just copy this report here and inject rock race in instead, right? How are you going to verify that I actually filed it?
kohlrak: But are these at all counted? I'm betting not. Even if so, GOG knows that most people who threaten to leave won't when the rubber hits the road, so they'd take a chance on it. Heck, if i was in gog's' shoes i probably would, too.
Counted as what? As potential lost customers if they decide to go down a road? Yes, they are counted. GOG does have a better understanding of what is happening, because they do have access to all of their feedback channels. We don't know what people write to support about (other than those who think posting their support tickets on the forums is the proper way to do it), we don't know what's in the twitter DMs, we don't know what messages they get on Facebook, nor the content of any other social media GOG is active on. So again, going only by what's happening in the forum is like assuming the loud discussion in a specific bar represents the mood for a whole country.
I wouldn't mind going to a bar to get an opinion. Bars are pretty popular, and drunks are pretty open about how they feel. I'd probably sample a few different bars in a few different areas, but I would, none-the-less. That said, most feedback channels just never get used, no matter how many you have. Most people buy what they want and leave when they're unhappy, not leaving a word otherwise. So, the wise thing for gog to do is try to use what it does have as samples of the larger population. Given gog still bothers with the forums, despite the state in which they are, i'm willing to bet it considers the forums to be a good chunk of feedback.