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General discussionSeveral missing games(21 posts) (21 posts) 
(21 posts) 
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This is my favourite topic
Posted July 17, 2017
Today i found out that several of my games are missing from purchase history and my account. The missing games are complete editions of all Neverwinter Nights, Icewind Dale, Baldur's Gate and Clive Barker's Undying. Anyone else encountered this problem?
Post edited July 17, 2017 by Cepheus86
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Posted July 17, 2017
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Cepheus86: Today i found out that several of my games are missing from purchase history and my account. The missing games are complete editions of all Neverwinter Nights, Icewind Dale, Baldur's Gate and Clive Barker's Undying. Anyone else encountered this problem?
Did you buy the directly from here?
Posted July 17, 2017
Contact support as it's probably a bug.
Posted July 17, 2017
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Cepheus86: Today i found out that several of my games are missing from purchase history and my account. The missing games are complete editions of all Neverwinter Nights, Icewind Dale, Baldur's Gate and Clive Barker's Undying. Anyone else encountered this problem?
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tinyE: Did you buy the directly from here?
I bought them in a GOG Galaxy application with my card.
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Tauto: Contact support as it's probably a bug.
Ok, i'll give that a try.
Post edited July 17, 2017 by Cepheus86
Posted July 17, 2017
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Cepheus86: Today i found out that several of my games are missing from purchase history and my account. The missing games are complete editions of all Neverwinter Nights, Icewind Dale, Baldur's Gate and Clive Barker's Undying. Anyone else encountered this problem?
https://www.gog.com/user/refresh

Hope that helps you :)
Post edited July 17, 2017 by UnrealQuakie
Posted July 17, 2017
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Cepheus86: Today i found out that several of my games are missing from purchase history and my account. The missing games are complete editions of all Neverwinter Nights, Icewind Dale, Baldur's Gate and Clive Barker's Undying. Anyone else encountered this problem?
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UnrealQuakie: https://www.gog.com/user/refresh

Hope that helps you :)
Nope, unfortunately that didn't help. I hope my discussion with support will bear any fruit.
Posted July 17, 2017
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Cepheus86: Nope, unfortunately that didn't help. I hope my discussion with support will bear any fruit.
Could you perhaps check and see if the transaction went though on a statement from your bank or equivalent?
Posted July 17, 2017
There is a thread in the forum weeks ago.
It is a known bug of GOG.
Contact GOG Support should work for you.
Posted July 17, 2017
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UnrealQuakie: https://www.gog.com/user/refresh

Hope that helps you :)
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Cepheus86: Nope, unfortunately that didn't help. I hope my discussion with support will bear any fruit.
hmm seems to be one of those games going poof kind of things... yeah contact support, I had issues like this before when about 157 games from my 278 went missing for 3 days straight or something but came back before support could do anything. It's one of those bugs that have been going on since years back and it's pretty normal around here. don't worry you will get those games back! :)
Posted July 17, 2017
But surely everyone is downloading each game brought at purchase time, and backing them up on multiple backup devices. I mean this THE biggest reason to buy here is that your not reliant on the web to manage your digital media?
Posted July 17, 2017
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kbnrylaec: There is a thread in the forum weeks ago.
It is a known bug of GOG.
Contact GOG Support should work for you.
Ok, let's hope support will help me with this trouble.
Posted July 17, 2017
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nightcraw1er.488: But surely everyone is downloading each game brought at purchase time, and backing them up on multiple backup devices. I mean this THE biggest reason to buy here is that your not reliant on the web to manage your digital media?
Some of us are just lazy and/or don't have enough free storage space at the moment of purchase (I shall soon be rid of the latter problem, for a little while at least).
Post edited July 17, 2017 by Maighstir
Posted July 17, 2017
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nightcraw1er.488: But surely everyone is downloading each game brought at purchase time, and backing them up on multiple backup devices. I mean this THE biggest reason to buy here is that your not reliant on the web to manage your digital media?
Nope, too much effort.
Also diskspace costs money.

Mostly just so I can start games without needing to worry about Steam not booting up for whatever reason.
Posted July 17, 2017
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nightcraw1er.488: But surely everyone is downloading each game brought at purchase time, and backing them up on multiple backup devices.
Where I live!? XD
It would take me years to download everything.






And stop calling me Shirley.
Post edited July 17, 2017 by tinyE
Posted July 17, 2017
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nightcraw1er.488: But surely everyone is downloading each game brought at purchase time, and backing them up on multiple backup devices. I mean this THE biggest reason to buy here is that your not reliant on the web to manage your digital media?
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omega64: Nope, too much effort.
Also diskspace costs money.

Mostly just so I can start games without needing to worry about Steam not booting up for whatever reason.
Yeah, I used to back up a few (and if I download an installer rather than using Galaxy it goes on my backup drive because it might as well) but unless I have reason to believe Gog is going to cease to exist or restrict access to my games in some way then I don't download everything.

Keeping them all up to date would be far too much effort when I probably won't install or play most of them in the near future anyway.
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Community
General discussionSeveral missing games(21 posts) (21 posts) 
(21 posts)