Posted May 28, 2013

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013
A bit tired, and don't want to go looking at this hour. Does that mean that if I use Arch and send Steam Support a message, they will assist me, or will they tell me "Your OS isn't supported. Unfortunately, we cannot assist you."

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013
I mean they do not support Borderlands, Trine, etc. The titles that you mentioned are indeed theirs to support. Now, do you have an instance of getting a "sod off" from them because you are using arch linux to run the above mentioned software that you would like to share?
Post edited May 28, 2013 by silviucc

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013

Oh, and wait, wasn't there a previous example of no support for a title running on different OS? Something about a game not running on XP and higher, while Steam required XP or higher as an OS? Now what was that game...
Will have to look for it tomorrow.

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013


Post edited May 28, 2013 by silviucc

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013

Oh, and about the 99% of the job you mention, how many support requests are about getting the game to run first?
Supporting a platform (properly supporting it, not "It runs on my device") is a bit more pain than most people think, thus the reluctance of some to go there. Unsupported binaries is a different subject though, even if I also dislike the idea of it.

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013
Yeah. I'd rather take my support horror stories from people that are in the trenches, like Ethan Lee, that actually do this type of work (which is porting to and supporting software that runs on Linux). Excuse me if I don't buy into shoddy reasons such as the ones provided in GoGs post. It clearly indicated their lack of knowledge on the matter but played well into the FUD that is repeated on and on in the mainstream media about Linux.
Here's the requirements for titles in the latest Humble Bundle, nowhere do they mention a particular distribution:
http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements
Here's the requirements for titles in the latest Humble Bundle, nowhere do they mention a particular distribution:
http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013

http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania

JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013


Steam is supporting its products on 1 linux distro. All other distros are on their own.
HB doesn't care about distros, because it's not supporting them. If a developer feels confident enough to support all distros, good for him, he will have to support them. If he thinks he can only support 2 distros, he will support those 2 distros only.
You mention the HB requirements, and point that it doesn't limit the distros. I say that it does that because it doesn't offer support, so it's up to the developers what they wish to support. So HB isn't offering linux support, it's offering linux binaries. The developer of said binaries (who may not be the developer of the game, see Dear Esther) is offering the linux support.

niniendowarrior
Savory Chicken
Registered: Dec 2010
From Philippines
Posted May 28, 2013

Steam is supporting its products on 1 linux distro. All other distros are on their own.
HB doesn't care about distros, because it's not supporting them. If a developer feels confident enough to support all distros, good for him, he will have to support them. If he thinks he can only support 2 distros, he will support those 2 distros only.
You mention the HB requirements, and point that it doesn't limit the distros. I say that it does that because it doesn't offer support, so it's up to the developers what they wish to support. So HB isn't offering linux support, it's offering linux binaries. The developer of said binaries (who may not be the developer of the game, see Dear Esther) is offering the linux support.

silviucc
Sultan of Swing
Registered: Apr 2011
From Romania

shmerl
🐧
Registered: Sep 2011
From United States