Posted May 28, 2013
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silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
![JMich](https://images.gog.com/a8ab2f8d69429a7d74e353b1bca48bd0a2ecbd3d2cd1cc9267ee46ae07eaf3e7_forum_avatar.jpg)
JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013
A bit tired, and don't want to go looking at this hour. Does that mean that if I use Arch and send Steam Support a message, they will assist me, or will they tell me "Your OS isn't supported. Unfortunately, we cannot assist you."
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silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
![JMich](https://images.gog.com/a8ab2f8d69429a7d74e353b1bca48bd0a2ecbd3d2cd1cc9267ee46ae07eaf3e7_forum_avatar.jpg)
JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
![silviucc](https://images.gog.com/fd6bd2ea21802c03f162e9bd0c85f98988827ac1ede253151ecbe0bd34574a56_forum_avatar.jpg)
silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013
I mean they do not support Borderlands, Trine, etc. The titles that you mentioned are indeed theirs to support. Now, do you have an instance of getting a "sod off" from them because you are using arch linux to run the above mentioned software that you would like to share?
Post edited May 28, 2013 by silviucc
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JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
![silviucc](https://images.gog.com/fd6bd2ea21802c03f162e9bd0c85f98988827ac1ede253151ecbe0bd34574a56_forum_avatar.jpg)
silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013
![avatar](/upload/avatars/2012/12/ad77cbe44453b3ed4b38405e818ffec082069a49_t.jpg)
![avatar](/upload/avatars/2012/02/b66f06cd89bfac8a745ad09e3f3aa7fab4907167_t.jpg)
Post edited May 28, 2013 by silviucc
![JMich](https://images.gog.com/a8ab2f8d69429a7d74e353b1bca48bd0a2ecbd3d2cd1cc9267ee46ae07eaf3e7_forum_avatar.jpg)
JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013
![avatar](/upload/avatars/2012/12/ad77cbe44453b3ed4b38405e818ffec082069a49_t.jpg)
Oh, and about the 99% of the job you mention, how many support requests are about getting the game to run first?
Supporting a platform (properly supporting it, not "It runs on my device") is a bit more pain than most people think, thus the reluctance of some to go there. Unsupported binaries is a different subject though, even if I also dislike the idea of it.
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silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
Posted May 28, 2013
Yeah. I'd rather take my support horror stories from people that are in the trenches, like Ethan Lee, that actually do this type of work (which is porting to and supporting software that runs on Linux). Excuse me if I don't buy into shoddy reasons such as the ones provided in GoGs post. It clearly indicated their lack of knowledge on the matter but played well into the FUD that is repeated on and on in the mainstream media about Linux.
Here's the requirements for titles in the latest Humble Bundle, nowhere do they mention a particular distribution:
http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements
Here's the requirements for titles in the latest Humble Bundle, nowhere do they mention a particular distribution:
http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements
![JMich](https://images.gog.com/a8ab2f8d69429a7d74e353b1bca48bd0a2ecbd3d2cd1cc9267ee46ae07eaf3e7_forum_avatar.jpg)
JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013
![avatar](/upload/avatars/2012/12/ad77cbe44453b3ed4b38405e818ffec082069a49_t.jpg)
http://support.humblebundle.com/customer/portal/articles/1156426-humble-indie-bundle-8-system-requirements
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silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
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JMich
A Horrible Human Person. If you need me, chat.
Registered: Apr 2011
From Greece
Posted May 28, 2013
![avatar](/upload/avatars/2012/02/b66f06cd89bfac8a745ad09e3f3aa7fab4907167_t.jpg)
![avatar](/upload/avatars/2012/12/ad77cbe44453b3ed4b38405e818ffec082069a49_t.jpg)
Steam is supporting its products on 1 linux distro. All other distros are on their own.
HB doesn't care about distros, because it's not supporting them. If a developer feels confident enough to support all distros, good for him, he will have to support them. If he thinks he can only support 2 distros, he will support those 2 distros only.
You mention the HB requirements, and point that it doesn't limit the distros. I say that it does that because it doesn't offer support, so it's up to the developers what they wish to support. So HB isn't offering linux support, it's offering linux binaries. The developer of said binaries (who may not be the developer of the game, see Dear Esther) is offering the linux support.
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niniendowarrior
Savory Chicken
Registered: Dec 2010
From Philippines
Posted May 28, 2013
![avatar](/upload/avatars/2012/02/b66f06cd89bfac8a745ad09e3f3aa7fab4907167_t.jpg)
Steam is supporting its products on 1 linux distro. All other distros are on their own.
HB doesn't care about distros, because it's not supporting them. If a developer feels confident enough to support all distros, good for him, he will have to support them. If he thinks he can only support 2 distros, he will support those 2 distros only.
You mention the HB requirements, and point that it doesn't limit the distros. I say that it does that because it doesn't offer support, so it's up to the developers what they wish to support. So HB isn't offering linux support, it's offering linux binaries. The developer of said binaries (who may not be the developer of the game, see Dear Esther) is offering the linux support.
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silviucc
Sultan of Swing
Registered: Apr 2011
From Romania
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shmerl
🐧
Registered: Sep 2011
From United States
Posted May 28, 2013
I really have strong doubts that GOG support all the games they sell in the manner that you describe. It's only possible if one gets the sources for each game. Are you saying that GOG get these sources and study each game code to offer full support for game bugs? I highly doubt that, but feel free to prove me wrong. I think in the best case they communicate with the developers about bugs and integrate their patches back to GOG releases. I don't see how it's very different from developers support of Humble Bundle.
Post edited May 28, 2013 by shmerl