mm324: Steam didn't used to sell game pads and other hardware, there was no great demand for it but they developed it anyway. By all accounts sales are terrible and yet they're still selling it, at a greatly discounted price. So see, companies do develop and produce things that are not in demand. They do this in the hopes of creating a demand, imo that's what gog has done.
The fact the gog is afraid to release the number of users that actually use galaxy on an ongoing basis just enforces my belief. As to why a company would keep pouring resources into something that's a failure, nobody likes to tell their boss that they just wasted a bunch of time and money. They just keep talking about the "potential" and how it'll take time to "fully mature" with the hope that the situation will get better over time.
Well, this is purely anecdotal as there is little hard evidence available, but looking at three separate public profiles (mine included) the percentage of people who don't use Galaxy (because they have no playtime recorded, anyone with playtime recorded has to be using Galaxy) is respectively 25%, 16% and 27%.
Those stats may be slightly skewed just due to the fact that these are people who also have profiles activated, but even if you take that into account your still probably looking at 40-50% Galaxy use.
Then if you consider that all of CDPR's financial report mention the high profit from GWENT, which requires Galaxy, then there must be if not a lot of users than a lot of high spending users using Galaxy. Again, you can argue that because Galaxy is required that skews things, but I would imagine anyone willing to play and spend money in a F2P CCG probably aren't bothered about a client.
So how about you provide some actual counter evidence to suggest that no one is using Galaxy? Because as far as I can see even most of the active forum users are using it to some degree.