Posted November 14, 2016
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
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zeogold
The Puzzlemaster
Registered: Dec 2012
From United States
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Grargar
Insert cat to continue
Registered: Aug 2012
From Greece
Posted November 14, 2016
A Tale of Two Refunds.
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
Posted November 14, 2016
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Tauto
MY BUDDY NES
Registered: Jul 2015
From Australia
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zeogold
The Puzzlemaster
Registered: Dec 2012
From United States
Posted November 14, 2016
Relax, he's a doctor. He's qualified for this sort of-
...
Wait, Goodalt isn't a doctor. Who gave me these pills?
It was the most expensive of times, it was the cheapest of times. It was a time of seriousness, it was a time of derailing...
Edit: Just imagine after all this it turns out Alma was promised one refund and received two.
...
Wait, Goodalt isn't a doctor. Who gave me these pills?
It was the most expensive of times, it was the cheapest of times. It was a time of seriousness, it was a time of derailing...
Edit: Just imagine after all this it turns out Alma was promised one refund and received two.
Post edited November 14, 2016 by zeogold
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
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zeogold
The Puzzlemaster
Registered: Dec 2012
From United States
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Lord_Kane
Leaf Kaigai Nikki
Registered: Mar 2009
From Canada
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
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zeogold
The Puzzlemaster
Registered: Dec 2012
From United States
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
Posted November 14, 2016
We are here to feed your believe in relieve by all needs if you need thees we believe we see to your needs.
Sorry, this is handled by my colleague over in the other counter, please move on, nothing to see here. Keep moving
*shoving zeogold over to an unattended counter*
Keep moving nothing to see here
Sorry, this is handled by my colleague over in the other counter, please move on, nothing to see here. Keep moving
*shoving zeogold over to an unattended counter*
Keep moving nothing to see here
Post edited November 14, 2016 by Goodaltgamer
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zeogold
The Puzzlemaster
Registered: Dec 2012
From United States
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Goodaltgamer
New User
Registered: Oct 2014
From Germany
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Firek
Support Overlord
GOG.com Team
Registered: Jun 2008
From Poland
Posted November 15, 2016
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Help me gog, please.
I'll update this, if I have any news.
Some may dislike, but I think people deserve to know. It's not all flowers and rainbows.
We're currently making major improvements to our support system, which will send two automated reminders before closing a pending ticket, so we can be reasonably sure that situations like this don't happen again.
To be honest, I was a bit confused when I reviewed this ticket after well over a week, and at first glance I assumed that I already issued the refund back then. So I think it wasn't hard to miss the part when I asked you for feedback.
In hindsight, maybe I should have been more clear - sorry about that.
The refund is now issued, and you should get your money back within a few business days.