fables22: They'll be on it - hang in there!
gooddegenerate: They said I have to provide paypal or the last 4 digits of a credit card used on the account.. but I never bought anything.
Then they said a bonus code could work. But I don't remember any of them, and I can't even remember my Gwent Beta Code.. my deleted items in email disappear after like 20 days.
Then they said Birthdate + Account Creation Date.. I know one of these, but I don't remember the specific date I created the account.
Why can't they just look at my e-mail and realize it's the one linked to the account, to confirm my identity? The ticket was sent from the e-mail linked to the GOG account....
Well, we do have procedures that we have to follow, and verification is something you'd get virtually on any online store. I'm just the middle man here, though, so if you want this resolved faster, you'd have to speak to support directly. Although I'm still not sure if it will be possible if you genuinely can't provide any of the verification details they're asking for.