Posted March 04, 2016
We all have one at least and if not it's cause you don't get around enough. :P
Razer - I thought they were alright until they kept on ignoring a simple question. If their Cortex software would eventually include unauthorized resellers like G2A because they also do giveaways involving them? Banned as a troll on their social media. So besides supporting unauthorized resellers they also have no principles. :|
ASRock - I won a motherboard from a contest from this vendor. It was DOA. Then they said the sponsor wasn't an official retailer so they couldn't RMA it. Then they finally said "okay, direct from AMD is legit" but they say it's Out of Warranty and want me to pay a $50 service charge on top of paying shipping to get it to them. I'm just Willin' it up in here like "oh HELL NAW!" I can buy a new one that works from a better company for that price range. :|
Coolermaster - So every product I've previously purchased from them worked fine. I bought an Evo 212 and needed a replacement standoff. What happens? Delay in the warehouse for the holidays. Okay fine. Then they send me the wrong one, so I send a picture of the one I need. Approved again, more delays, and then...same wrong ones again. So I escalate it to support, they say it's my fault, approve it again, and....then don't send anything. 3 months of delays total before I gave up on them. :|
Sapphire - Open partners of G2A. I've gotten multiple people to buy a competitor card already and have lost them almost or around $1,000 in sales. I plan on making sure they don't even break even on their affiliate link.
MSI - Same as above. Also losing them money by advertising their legitimate competitors.
I don't expect companies to be perfect (except Amazon because they literally are), just actually make attempts to help the customer. And if they're involved in gaming then to not support anti-gaming institutions. Seems simple enough and I don't think I'm being unreasonable. 1 bad apple is one thing and most people tend to have positive experiences with a company but sometimes it's more of a matter of when than if. ^^
Razer - I thought they were alright until they kept on ignoring a simple question. If their Cortex software would eventually include unauthorized resellers like G2A because they also do giveaways involving them? Banned as a troll on their social media. So besides supporting unauthorized resellers they also have no principles. :|
ASRock - I won a motherboard from a contest from this vendor. It was DOA. Then they said the sponsor wasn't an official retailer so they couldn't RMA it. Then they finally said "okay, direct from AMD is legit" but they say it's Out of Warranty and want me to pay a $50 service charge on top of paying shipping to get it to them. I'm just Willin' it up in here like "oh HELL NAW!" I can buy a new one that works from a better company for that price range. :|
Coolermaster - So every product I've previously purchased from them worked fine. I bought an Evo 212 and needed a replacement standoff. What happens? Delay in the warehouse for the holidays. Okay fine. Then they send me the wrong one, so I send a picture of the one I need. Approved again, more delays, and then...same wrong ones again. So I escalate it to support, they say it's my fault, approve it again, and....then don't send anything. 3 months of delays total before I gave up on them. :|
Sapphire - Open partners of G2A. I've gotten multiple people to buy a competitor card already and have lost them almost or around $1,000 in sales. I plan on making sure they don't even break even on their affiliate link.
MSI - Same as above. Also losing them money by advertising their legitimate competitors.
I don't expect companies to be perfect (except Amazon because they literally are), just actually make attempts to help the customer. And if they're involved in gaming then to not support anti-gaming institutions. Seems simple enough and I don't think I'm being unreasonable. 1 bad apple is one thing and most people tend to have positive experiences with a company but sometimes it's more of a matter of when than if. ^^