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General discussionGoogle pay not working(13 posts)solved(13 posts)solved
(13 posts)solved
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This is my favourite topic
Posted November 27, 2020
I need help before the black friday it's over.
The new google pay is not working at all
https://i.imgur.com/WoZAoob.png

(not even a refused transaction on google pay app or on my bank accounts).

I'm in italy, google pay works on stores, to top up my revolut and n26 bank account and to pay for google play apps...
I know that it just don't work only on gog so I think this is a gog problem (tried with multiple browser too... chrome on mobile, opera on mobile and desktop pc, and with 3 debit/prepaid cards connected to google pay).

I would like to use google pay so I want to solve this problem now.
I opened a ticket but the last one (not so urgent) was opened on 14 november so I'm not sure they will answer if I don't try to say something on the forum too.
Post edited November 27, 2020 by LiefLayer
This question / problem has been solved by ponczo_image
Posted November 28, 2020
Do you use a VPN?
(for me, Paypal doesn't work while the VPN is active)
Posted November 28, 2020
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teceem: Do you use a VPN?
(for me, Paypal doesn't work while the VPN is active)
No.
Nothing at all.
Posted November 28, 2020
I still got this problem. No help from gog.
I would like to use google pay... But there is nothing I can do about this, it's only not working here on gog.
Posted November 28, 2020
GOG has been sabotaged by the looks of it. If they cannot receive money they will soon shut down or get sold to another company.
Posted December 02, 2020
Not even an answer to my ticket. Not even an answer here. Way to go gog, you will lose all your customers if you say that they can pay with something and that method is not working at all.
Posted December 02, 2020
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LiefLayer: Not even an answer to my ticket. Not even an answer here. Way to go gog, you will lose all your customers if you say that they can pay with something and that method is not working at all.
We are very sorry for the delay. We will look into the issue as soon as possible.
Posted December 03, 2020
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LiefLayer: Not even an answer to my ticket. Not even an answer here. Way to go gog, you will lose all your customers if you say that they can pay with something and that method is not working at all.
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ponczo_: We are very sorry for the delay. We will look into the issue as soon as possible.
Finally I got an answer today with also a solution for my problem.
I was also able to buy what I wanted to buy in the first place.
Thank you.

For everybody else it was a false positive with gog anti fraud automatic system so the only way to solve this problem is to contact gog support
Post edited December 03, 2020 by LiefLayer
Posted July 22, 2024
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ponczo_: We are very sorry for the delay. We will look into the issue as soon as possible.
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LiefLayer: Finally I got an answer today with also a solution for my problem.
I was also able to buy what I wanted to buy in the first place.
Thank you.

For everybody else it was a false positive with gog anti fraud automatic system so the only way to solve this problem is to contact gog support
I'm also trying since the offer arrives but not working, now offer gone and I opened a ticket so that I can hear what's the real issue, may i know how you get solved.
Post edited July 22, 2024 by An_dreasll
Posted July 22, 2024
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An_dreasll: I'm also trying since the offer arrives but not working, now offer gone and I opened a ticket so that I can hear what's the real issue, may i know how you get solved.
Like I said, you cannot solve this, gog must solve this for you.
Posted July 23, 2024
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An_dreasll: I'm also trying since the offer arrives but not working, now offer gone and I opened a ticket so that I can hear what's the real issue, may i know how you get solved.
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LiefLayer: Like I said, you cannot solve this, gog must solve this for you.
Ok it's been more than 24hr nothing said by gog team.
Posted July 24, 2024
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An_dreasll: Ok it's been more than 24hr nothing said by gog team.
Yes they are slow (you can see that I got the problem on 27 november and it was solved on 3 december), but I'm not on the gog team so I cannot help you at all. You can only wait for them to solve this. You can try to quote ponczo_ that is on the gog team (if he still work there since this is originally a 2020 post that you necro).
Posted December 02, 2024
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An_dreasll: Ok it's been more than 24hr nothing said by gog team.
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LiefLayer: Yes they are slow (you can see that I got the problem on 27 november and it was solved on 3 december), but I'm not on the gog team so I cannot help you at all. You can only wait for them to solve this. You can try to quote ponczo_ that is on the gog team (if he still work there since this is originally a 2020 post that you necro).
Hey bro , after so long of waiting & solving other problems I got my game but from PayPal ,still Gpay isn't working....you know GoG team had blocked me "First purchase a game then reply in community".... that's why it takes so long to arrange all stuff but now I can enjoy.
Post edited December 02, 2024 by An_dreasll
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This is my favourite topic
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General discussionGoogle pay not working(13 posts)solved(13 posts)solved
(13 posts)solved