Posted December 20, 2011
GamezRanker
Disagreement Verboten!
GamezRanker Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Sep 2010
From United States
Arteveld
Vote colour.
Arteveld Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Dec 2009
From Poland
Posted December 20, 2011
This one.
It's not much where i live, but with whom i socialize.
It's not much where i live, but with whom i socialize.
GamezRanker
Disagreement Verboten!
GamezRanker Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Sep 2010
From United States
Posted December 20, 2011
I was just kidding mate. :)
BTW are you close to city17 then? 0.o
BTW are you close to city17 then? 0.o
Arteveld
Vote colour.
Arteveld Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Dec 2009
From Poland
Posted December 20, 2011
GamezRanker
Disagreement Verboten!
GamezRanker Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Sep 2010
From United States
Posted December 20, 2011
TheEnigmaticT
GOG Marketer Guy
TheEnigmaticT Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat GOG.com Team
Registered: Nov 2010
From Poland
Posted December 21, 2011
I'll post here as well in case someone else comes across this thread: since GOG lives and works in Poland, we're on a very different time zone than you are. Your PM to me (and the message to which I'm replying) posted at around 10.30 PM local time; none of us here work that late unless something has gone horribly awry and the server gnomes are in full revolt.
Well, I do sometimes, but that's mostly because I'm an Internet junkie.
Well, I do sometimes, but that's mostly because I'm an Internet junkie.
starlynx57
New User
starlynx57 Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Aug 2010
From United States
Posted March 12, 2012
My main thing is un-consented VAT fees showing up on my bank statement. Just who is this PLIMUS INTERNATIONAL anyways. They are based out of Cyprus and according to my bank theris a ton of scams coming out of the area of the world right now.
Wishbone
Red herring
Wishbone Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Oct 2008
From Denmark
Posted March 12, 2012
starlynx57: My main thing is un-consented VAT fees showing up on my bank statement. Just who is this PLIMUS INTERNATIONAL anyways. They are based out of Cyprus and according to my bank theris a ton of scams coming out of the area of the world right now.
GOG is incorporated in Cyprus for business reasons. Some banks have a problem with that. Edit: As far as I know, all GOG prices include VAT, no matter where you happen to live in the world, so you might want to check up on those fees.
Post edited March 12, 2012 by Wishbone
my name is catte
i touch your foods
my name is catte Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Mar 2010
From United Kingdom
Posted March 12, 2012
starlynx57: My main thing is un-consented VAT fees showing up on my bank statement. Just who is this PLIMUS INTERNATIONAL anyways. They are based out of Cyprus and according to my bank theris a ton of scams coming out of the area of the world right now.
I don't think GOG has anything to do with Plimus... are you sure you haven't bought something somewhere else through Plimus? AFAIK, Plimus is a shop provider like BMT Micro.
Wishbone: Edit: As far as I know, all GOG prices include VAT, no matter where you happen to live in the world, so you might want to check up on those fees.
He seems to be talking about Plimus, who have nothing to do with GOG as far as I know. I think one of two things has happened:
His bank has charged an international transaction fee, or he's been charged VAT on something from somewhere else and is getting mixed up.
Post edited March 12, 2012 by SirPrimalform
the_bard
Brewed in Dublin
the_bard Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Nov 2011
From United States
Posted March 12, 2012
I called the GOG Support number this morning. After cursing the automated support menu (I absolutely hate those damned things)
Press one for sales.... press two for technical support with your good old game... etc.
So, I'm jabbing furiously at the fucking zero button as I always do when confronted with these abominations of the telecom world and the damned thing is starting over. Repeating the menu options ffs. I'm saying over and over "I want to talk to a person... operator? operator?!" I finally figured out that I had to wait for the stupid voice to quit speaking and I hit zero at the precise moment and finally got a hold what I thought was an actual breathing person. I realized only after they said hello that when I said hello back they weren't listening to me because it was in fact a recording stating that:
"When you contact us, please be aware that we are based in Europe and our time zone may be different than yours. Please rest assured that we will do our best to get back to you as soon as possible."
I nearly tied the fucking network cable around my neck and leapt out the nearest window. There was a beep at the end which I assumed meant that I should leave a message. So, I took a deep breath and did my best to maintain my composure as I stated clearly as I could my problem. I was contacted via email a short time later and my problem was resolved. They were actually very professional and helpful. Thank you GOG support.
Top notch.
Press one for sales.... press two for technical support with your good old game... etc.
So, I'm jabbing furiously at the fucking zero button as I always do when confronted with these abominations of the telecom world and the damned thing is starting over. Repeating the menu options ffs. I'm saying over and over "I want to talk to a person... operator? operator?!" I finally figured out that I had to wait for the stupid voice to quit speaking and I hit zero at the precise moment and finally got a hold what I thought was an actual breathing person. I realized only after they said hello that when I said hello back they weren't listening to me because it was in fact a recording stating that:
"When you contact us, please be aware that we are based in Europe and our time zone may be different than yours. Please rest assured that we will do our best to get back to you as soon as possible."
I nearly tied the fucking network cable around my neck and leapt out the nearest window. There was a beep at the end which I assumed meant that I should leave a message. So, I took a deep breath and did my best to maintain my composure as I stated clearly as I could my problem. I was contacted via email a short time later and my problem was resolved. They were actually very professional and helpful. Thank you GOG support.
Top notch.
my name is catte
i touch your foods
my name is catte Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Mar 2010
From United Kingdom
Posted March 12, 2012
Where did you get a number from? I didn't think they offered phone support.
SimonG
SimonG597
SimonG Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Sep 2010
From Germany
Kitbuilder
New User
Kitbuilder Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Jan 2015
From United States
swatkat
Razor Clawson
swatkat Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Dec 2014
From United Kingdom
Posted February 10, 2015
Kitbuilder: you guys are very difficult to get answers from. i purchased several games from you and your downloader simply does NOT work. it just sits there. i have sent several e-mails and virtually all have gone unanswered. i would prefer to have the games rather than getting my money back, which is still an option. it has been several weeks since i made the purchase. please resolve this issue. thank you
Don't use Gog's DL,use browser DL instead....Grargar
Insert cat to continue
Grargar Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... Unblock chat Registered: Aug 2012
From Greece
Posted February 10, 2015
Kitbuilder: you guys are very difficult to get answers from. i purchased several games from you and your downloader simply does NOT work. it just sits there. i have sent several e-mails and virtually all have gone unanswered. i would prefer to have the games rather than getting my money back, which is still an option. it has been several weeks since i made the purchase. please resolve this issue. thank you
You can download your games without a need for a downloader. Just turn off the GOG.com downloader mode. When did you send your e-mails? How much did you wait between each e-mail? Sending another e-mail, while the previous one is still pending, will bump your ticket to the back of the queue. Also, GOG support doesn't work on weekends.