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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 14, 2015
The friends window needs to have a "Add Friends" button to simplify the process of adding friends.
Posted May 14, 2015
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jauncourt: Click the gear icon at the bottom of the installed games panel. The Settings dialog will come up. Click the "..." button next to the "Install game to:" input box, and a browse dialog will come up. Select your desired location, click OK. Click OK on the Settings dialog.
Two comments on your attached screen grabs.

(1) Does the Galaxy client really take up most of its space telling you to download it (again)?

(2) I thought it was just my system, but apparently Galaxy can't even render a button correctly. Doh!

EDIT: and of course this silly forum doesn't make it easy to see which screen grabs I was referring to.
Post edited May 14, 2015 by mvscot
Posted May 14, 2015
Galaxy is updating games with downloads bigger than the main installer. The download progress looks like it is downloading the full installed size and not the installer size. I.e. the installer for Shadowgate is .9GB with an installed space of 2.1GB, and the download for the update in Galaxy lists as 2.3GB.

This process may actually be working perfectly, but at the minimum, it looks wrong.
Attachments:
gog_galaxy_10191.jpg (103 Kb)
Posted May 14, 2015
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MarkoH01: I know Win7 for quite a while now and also use it at work. I simply don't like the explorer and several other things in it which makes the system imo much less user friendly. I know however that you can tweak it quite a bit and I'll try to find out everything about it. Unfortunately there is afaik no Win7 XP skin ;)

Still time will tell how many of my old XP only games will still run ....
I know that even just from GoG there are still a couple of titles that I can't reliably get to run without xp sadly. Empire Earth I have never gotten to run, even through vmware.

I've actually considered building an xp machine before and going in the other direction...

There are actually windows xp skins for windows 7, but I don't know how well they do. I would hazard a guess that they are not great though :P
Posted May 14, 2015
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saluk: I know that even just from GoG there are still a couple of titles that I can't reliably get to run without xp sadly. Empire Earth I have never gotten to run, even through vmware.
I know that I have a few games I can't get to run on anything later than XP, but my notes show that Empire Earth isn't one of them, so that one is probably dependent on your hardware configuration.

EDIT: and this is on 64-bit Windows 7.
Post edited May 14, 2015 by mvscot
Posted May 14, 2015
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MarkoH01: I know Win7 for quite a while now and also use it at work. I simply don't like the explorer and several other things in it which makes the system imo much less user friendly. I know however that you can tweak it quite a bit and I'll try to find out everything about it. Unfortunately there is afaik no Win7 XP skin ;)

Still time will tell how many of my old XP only games will still run ....
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saluk: I know that even just from GoG there are still a couple of titles that I can't reliably get to run without xp sadly. Empire Earth I have never gotten to run, even through vmware.

I've actually considered building an xp machine before and going in the other direction...

There are actually windows xp skins for windows 7, but I don't know how well they do. I would hazard a guess that they are not great though :P
I have a VMware Player virtual XP machine on my 8.1 laptop for things I can't get to run any other way.
Posted May 14, 2015
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jauncourt: Nope. There is no installer in the game install directory, I just did a second test. The first test was using the default download directory, and had the same result.
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BKGaming: Not sure what you mean. There's not suppose to be an installer in the games install directory.

1. Galaxy temporally stores the files while downloading the unpacked files (ie not a standard GOG installer) in a temp directory (C:\ProgramData\GOG.com\Galaxy\downloads by default).
2. Galaxy moves these to the install directory (C:\GOG Games by default) when done.
3. Games is installed via an installation script.

Eventually you should be able to zip those files in the install directory and then unzip them on another PC for instance and click the install script which will run (creating what the games needs to work)... meaning you will be able to create a effective backup easily. There is no install script available yet however, it's planned.

Destro actually explained this:

If you click install, it always downloads game in pre-installed form on per-file basis. Yes, there is an ntallation script executed at the end which might look like our installer file name and can get big depending on redists included, but it cerainly isb't the standalone installer being downloaded and launched. If there is any exception to this, I'm not aware of it.

There is a compression planned to speed up initial installation as well as support for byte differential patching to speed up updates. No ETA.

In regaerd to question about archiving installations - said installation script will be in future included with game installation for games that require it. This way the installation will be backupable and upon resoting it on a fresh OS all it will take will be launching the script to have it working.
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BKGaming:
So, yes, we have to download the games from the website again if we want an offline archive of the games. Not good to have to download stuff twice, effectively, on a connection with usage caps. This is kind of a big deal to a lot of people.
ETA: My screenshot included the previous download folder for the copy of the same game (Humans Must Answer) I downloaded using the old downloader in January (I bought this for my kids, so it wasn't installed on my machine, just downloaded to it then installed on theirs). Galaxy did not create that folder, and it did not update the file within, the last modified date is still showing as 1/17/2015.

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mvscot: Two comments on your attached screen grabs.

(1) Does the Galaxy client really take up most of its space telling you to download it (again)?

(2) I thought it was just my system, but apparently Galaxy can't even render a button correctly. Doh!

EDIT: and of course this silly forum doesn't make it easy to see which screen grabs I was referring to.
Which screenshot are you talking about?
Post edited May 14, 2015 by jauncourt
Posted May 14, 2015
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jauncourt: So, yes, we have to download the games from the website again if we want an offline archive of the games. Not good to have to download stuff twice, effectively, on a connection with usage caps. This is kind of a big deal to a lot of people.
If you want a backup the you can be sure is independent of Galaxy and for offline use then yes for now... but as I said eventually each game that needs it will include an install script for backup purposes.
Posted May 14, 2015
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jauncourt: Which screenshot are you talking about?
The GOG forums make you have to follow the little trail of right-pointing arrows to the parent articles in order to see the attachments (they're not included in quoted text).

There are two screen grabs in the article I replied to here:

http://www.gog.com/forum/general/gog_galaxy_beta_2/post738
Posted May 14, 2015
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jauncourt: Which screenshot are you talking about?
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mvscot: The GOG forums make you have to follow the little trail of right-pointing arrows to the parent articles in order to see the attachments (they're not included in quoted text).

There are two screen grabs in the article I replied to here:

http://www.gog.com/forum/general/gog_galaxy_beta_2/post738
Okay, do you mean the shot of the Galaxy client? I had put it on the Store>Galaxy tab selection because it was the least noisy/least revealing of personal info. If you hover over Store, then select Galaxy, you get taken to that screen, which, yes, weirdly and redundantly shows the download buttons for Galaxy.
Posted May 14, 2015
Glad to see M&B Warband has been fixed in newest version. :)
Posted May 14, 2015
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MarkoH01: Thank you for sharing. This cleared up not just this situation it also answered my question why there are DX9 games which are checking if they are running in Win7 or WinXP. Your story was a real eye opener for me.

I already use Win7 64bit (I have win7 on my other HDD and know about the problems of 32bit systems with newer games since the Vanishing of Ethan Carter which has only hign textures in 64bit).

I know Win7 for quite a while now and also use it at work. I simply don't like the explorer and several other things in it which makes the system imo much less user friendly. I know however that you can tweak it quite a bit and I'll try to find out everything about it. Unfortunately there is afaik no Win7 XP skin ;)

Still time will tell how many of my old XP only games will still run ....
No prob. :) Yeah, some games can have problems with Win 7 outright or with Win 7 64bit but a lot of the time there is some hack workaround for it if one digs hard enough online or with GOG support etc. The only game I haven't been able to get to work at all that comes to mind off the top of my head is the original Rainbow Six and its sequel Rogue Spear - original CD/DVD version. Dunno if the GOG version works or not and didn't want to re-buy it to find out since I own a couple copies of the originals. :) The original Command & Conquer was another one that bit me in the ass but there's a community made fan patch that bit-bashes the executables to fix some game bugs to work around that. I'm sure there are lots of other problematic games too, but some might run in a 32bit VM on a 64bit OS if they have issues too. One thing that is always true though is that every OS change comes with it a number of compatibility woes to have to resolve just due to the nature of things I guess. :) I had to adjust some habits a bit for Windows 7 too, and didn't like the default look n feel or explorer layout etc. either, but I ended up reconfiguring tonnes of stuff including registry hacks and some 3rd party tools to beat it into shape. :) My current desktop is a halfway mix between a Windows-XP style look n feel and Windows 7 but I've adapted to it even though it isn't 100% what I'd prefer. The overall user experience so far with Windows 7 that I've had has been fairly good though, definitely better than XP.

Having said that, I'm not eager to upgrade to Windows 8.x, 10 or anything else anytime soon either though and I'll ride Windows 7 into the dust until it reaches end of life too like I did with XP. ;oP I guess you could say I like to stick with what I have that works as long as possible but that eventually I'm willing to try change and try to adapt to it, but not until it is either mandatory or I have good personal reasons to take the plunge myself. ;)
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BKGaming: Not sure what you mean. There's not suppose to be an installer in the games install directory.

1. Galaxy temporally stores the files while downloading the unpacked files (ie not a standard GOG installer) in a temp directory (C:\ProgramData\GOG.com\Galaxy\downloads by default).
2. Galaxy moves these to the install directory (C:\GOG Games by default) when done.
3. Games is installed via an installation script.

Eventually you should be able to zip those files in the install directory and then unzip them on another PC for instance and click the install script which will run (creating what the games needs to work)... meaning you will be able to create a effective backup easily. There is no install script available yet however, it's planned.

Destro actually explained this:
Ouch, that's going to bite me in the ass potentially. My C: is my SSD which I reserve for specific things and games aren't one of them. It has very little space left on it varying between 1-4GB on any given day and I put all my game downloads, installations etc. on my E: and F: hard disks. If Galaxy is temporarily downloading to C: before moving files elsewhere it's going to end up filling my SSD and causing a problem eventually I imagine. I'll have to investigate this more and if it is doing that I'll have to move the temp directory it uses onto somewhere on my E: drive and set up a junction point on C: to point to E: to "fix" it. :)

Thanks for the warning though, I've been using Galaxy client for a few months now lightly testing mostly small games but I have had some failures and it could be due to something like C: filling. I definitely need to investigate more deeply.

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LegatoSkyheart: The Client can't find either The Witcher 1 or The Witcher 2 on my Hard Drive. I pointed it out to the Folder and it tells me it didn't find any games.

I downloaded those two a couple of days before the Client went Open Beta.

Are those two games just not compatible with the Client yet?
Yes and no. If you download the standalone installers from the website for those games and install them and try to get Galaxy to import them it wont find them (as of a week ago anyway, unless the installers have been silently updated since then). However it is alleged by some that if you download the installers through Galaxy itself you get a more updated installation file that has Galaxy awareness. I didn't want to waste up to 40GB of my monthly cap to find out so I can't confirm that personally yet though.

I think it's just a state-of-chaos inconsistency that will get ironed out as the beta moves forward though as they've stated that they intend for the version of a game you get from Galaxy itself to be identical to the one you get if you download it manually modulo a small amount of time for the standalones to be built once the base game is ready. They just haven't got that whole system completely ironed out yet it seems.

So either install The Witcher 1/2 with Galaxy, or download it through Galaxy and install it, or just wait a while until they sort out the issue (which is what I'm doing). :)
Post edited May 14, 2015 by skeletonbow
Posted May 14, 2015
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GoblinFX: Galaxy is updating games with downloads bigger than the main installer. The download progress looks like it is downloading the full installed size and not the installer size. I.e. the installer for Shadowgate is .9GB with an installed space of 2.1GB, and the download for the update in Galaxy lists as 2.3GB.

This process may actually be working perfectly, but at the minimum, it looks wrong.
Yep, that's been discussed many times in the thread previously. The standalone installers are compressed, however what Galaxy installs itself is a pre-installed version of the game that is sync'd across the network and then a small installer executable scripts things to complete the install. That process currently is not compressed so the files will be larger for the time being. They stated this will change in the future however. Not sure why they haven't enabled http compression on the webserver to do it on the fly or similar, perhaps the additional load on the servers are too high that way. They probably just need to write some code to precompress and cache builds or similar in a future update depending on how their infrastructure works etc.

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BKGaming: Glad to see M&B Warband has been fixed in newest version. :)
Any idea what was fixed? I had a look and couldn't find a changelog in Galaxy or the site etc. I had tonnes of problems with Warband personally so if it's updated I'm hoping some/all of the issues have been fixed as I *loved* Mount and Blade and everyone says Warband is better, but I had tonnes of problems with it which was very disappointing. Fingers crossed!
Post edited May 14, 2015 by skeletonbow
Posted May 14, 2015
Is there a way to share Wishlists with other people? I tried posting the link that appears on my Wishlist page but everyone tells me they are getting a 404 page... so I guess it just work if the owner is the one logged in?

Is this normal behavior? I mean, one would THINK a wishlist would be shareable, right?
Posted May 14, 2015
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skeletonbow: Ouch, that's going to bite me in the ass potentially. My C: is my SSD which I reserve for specific things and games aren't one of them. It has very little space left on it varying between 1-4GB on any given day and I put all my game downloads, installations etc. on my E: and F: hard disks. If Galaxy is temporarily downloading to C: before moving files elsewhere it's going to end up filling my SSD and causing a problem eventually I imagine.
Same for me.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)