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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 13, 2015
Cool beta so far. Can't wait to see improvements
Posted May 13, 2015
Sorry to be lazy and not page through the whole thread... but is it already known that a large number of game installation folders aren't recognized during an import operation, even when they're in the default install folder as an ordinary previous GoG install?

On my desktop machine it only managed to find two games out of... actually not that many, maybe five, due to having a small SSD. Then on the laptop it found seven out of 15. So in both cases it seems like it only picks up on about half the installed games.

Is this known and just a beta thing, or should we be providing lists of unrecognized games?
Posted May 13, 2015
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henriquejr: Why the option for "Import Folder" isn't working properly ?

I downloaded The Witcher 3 using GoG Downloader (because GoG Galaxy just downloads at 0.2 MB/s max) but when I try to import its folder into Galaxy, the Galaxy just keeps redownloading the game (at that same 0.2 MB/s max), as if the game wasn't downloaded at all.

Yes, I pointed out to Galaxy application the correct folder where TW3 was downloaded (D:\GOG.com\GOG.com Downloads\the_witcher_3_wild_hunt). The files within this folder are:

setup_the_witcher_3_wild_hunt_2.0.0.28 (25 MB)
setup_the_witcher_3_wild_hunt_2.0.0.28-1 (4 GB)
setup_the_witcher_3_wild_hunt_2.0.0.28-2 (4 GB)
setup_the_witcher_3_wild_hunt_2.0.0.28-3 (4 GB)
setup_the_witcher_3_wild_hunt_2.0.0.28-4 (4 GB)
setup_the_witcher_3_wild_hunt_2.0.0.28-5 (4 GB)
setup_the_witcher_3_wild_hunt_2.0.0.28-6 (2.4 GB)
the_witcher_3_avatars (4 MB)
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Randalator: Because you can only import installed games, not installer files.
I haven't noticed that, now it worked ! Thank you !
Posted May 13, 2015
people are apparently aborting downloads because there is no sanity check. add a confirmation challenge somewhere to the download abortion process.

putting this here in case the thread owner did not because it seemed important enough.
Posted May 13, 2015
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kmja: my game its say its not available and that game is the bards tale how come that all the other games work not that.
i also see that outlast dlc is not showing upp as well
I have this same thing. Seems to just be a glitch, as the game works fine, as far as I can see.
Posted May 13, 2015
Curious about auto-updates. I can't really see many option/settings in the Galaxy Client, or at least I can't find them. The only options I see are very general file location and startup settings.

What I want to know, is if auto-updates are on by default and if I simply leave my computer on during the launch day of Witcher 3, whether it will auto-update without any confirmation dialogs or whether there are confirmation dialogs that you need to click on to start downloads and/or the update process?
Posted May 13, 2015
Just installed and linked my Outcast folder and updated it. Seems to work well, may discover problems. Not up to reading through 14 pages of comments.

First impression I do like it. Dare I say GOG's version of Steam? I"m not a Steam fan though, but if this helps me better manage GOG game updates I'm all for it.
Posted May 13, 2015
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MarkoH01: Just for info:
My last bug report: After importing an installed Witcher 1 through library import the game appears twice in start menu and windows software was disregarded because I used XP.
As I thought (because WinXP and Win7 work pretty much the same regarding such registry entrys and the reason why it behaves that way is also logical to me (different names for the game)) the bug is also there if you use Win7. Wasn't it great that you didn't even tried to see if this would be the case? Anyway - it is. Do with it what you like because I won't file another bug report.
GoG could use a few more community interaction skills.

However, the mark of "winxp not supported" on the bug you filed (which you seem to have taken GREAT offense at) was less a communication to you, and more of a triage action. They only have enough time to look at so many bugs, and your specific bug had a TON of winxp related elements to it. Enough that while the bug on Win7 may be for the same reason, it may actually exist for a different reason. As someone who works in bug software like this, in a situation like yours I too would glance through the bug and immediately think "oh, this is a winxp issue". It's not immediately clear that it might not be.

The terseness of the message in that bug has less to do with "telling you off" and more to do with "to future folks looking through the bug tracker, this is why I closed this bug and didn't look into it".

File the bug for win7. Or don't. Perfectly fair to be done with galaxy if it's not going to be supported in the future for your OS, of course. But you are blowing up over a perceived sleight that didn't happen.
Posted May 13, 2015
As somebody who is website-minded, I just fired up the client as I'm about to install a gog game that uses it for multiplayer. However, as I said I'm website-minded for gog.com, and I downloaded the installer earlier in Firefox. I wondered if I'll be able to use the file I already downloaded, and nope, it doesn't seem so. As you iterate on Galaxy, since you support both website operation and client operation, and also since you have some mechanism by which people can archive games they installed through the client, whether by downloading the installer or building one from already-downloaded assets I don't know because I haven't tried anything like that, you should implement some kind situation to deal with this.

When clicking Install, Galaxy should scan a default directory for Archive/Installer/Both/Whatever for any backups or Installers from the website (or if they're the same thing) and prompt a user that a pre-existing package is detected and would the user like to download again?. You could also have a prompt for whether the user would like to choose an arbitrary directory containing an Installer. Or if these things aren't prompts from the Install process, they should be sub-menu options from the "More v" button or something. I think the first scenario should be a prompt but probably not the second, arbitary folder scenario.

I just tried using the Import function to detect an Installer under a GOG Games folder (it was non C but was in root of partition) and it didn't work, and started downloading again. I don't know if Import is more focused on migrating unpacked installations under Galaxy and if it even has anything to do with archive/backup functionality, but it would be good if you could get some kind of unification of install processes there. As it is, looks like I'll have to install (well not have to, but why download again?, especially if the game was big) with the binary, and then use Galaxy for multiplayer anyway.

I imagine plenty of people already have backup collections of plenty of gog Installers, and more will use Galaxy to backup things over time. So in both cases you need some kind downloaded-file-install-case scenario and it would be best if it supports both packages from the website and whatever form Galaxy backups take (if they're different. I'm thinking like Steam with the Galaxy backups.)

edit: Ok the running client did detect the game being installed to GOG Games folder when I ran the installer so that's good. The GOG Games folder that was being installed to was already set to the default in the Settings dialogue of Galaxy.
Post edited May 13, 2015 by johnnygoging
Posted May 13, 2015
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light487: Curious about auto-updates. I can't really see many option/settings in the Galaxy Client, or at least I can't find them. The only options I see are very general file location and startup settings.

What I want to know, is if auto-updates are on by default and if I simply leave my computer on during the launch day of Witcher 3, whether it will auto-update without any confirmation dialogs or whether there are confirmation dialogs that you need to click on to start downloads and/or the update process?
Auto-updates are on by default - keep in mind that you can launch and play your game as the update is downloading. If you don't want it automated, you can click MORE -> CONFIGURE for every game and disable that. This way you will be notified that if the update is available and you will have a choice of installing it or not.
Posted May 13, 2015
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johnnygoging: As somebody who is website-minded, I just fired up the client as I'm about to install a gog game that uses it for multiplayer. However, as I said I'm website-minded for gog.com, and I downloaded the installer earlier in Firefox. I wondered if I'll be able to use the file I already downloaded, and nope, it doesn't seem so. As you iterate on Galaxy, since you support both website operation and client operation, and also since you have some mechanism by which people can archive games they installed through the client, whether by downloading the installer or building one from already-downloaded assets I don't know because I haven't tried anything like that, you should implement some kind situation to deal with this.

When clicking Install, Galaxy should scan a default directory for Archive/Installer/Both/Whatever for any backups or Installers from the website (or if they're the same thing) and prompt a user that a pre-existing package is detected and would the user like to download again?. You could also have a prompt for whether the user would like to choose an arbitrary directory containing an Installer. Or if these things aren't prompts from the Install process, they should be sub-menu options from the "More v" button or something. I think the first scenario should be a prompt but probably not the second, arbitary folder scenario.

I just tried using the Import function to detect an Installer under a GOG Games folder (it was non C but was in root of partition) and it didn't work, and started downloading again. I don't know if Import is more focused on migrating unpacked installations under Galaxy and if it even has anything to do with archive/backup functionality, but it would be good if you could get some kind of unification of install processes there. As it is, looks like I'll have to install (well not have to, but why download again?, especially if the game was big) with the binary, and then use Galaxy for multiplayer anyway.

I imagine plenty of people already have backup collections of plenty of gog Installers, and more will use Galaxy to backup things over time. So in both cases you need some kind downloaded-file-install-case scenario and it would be best if it supports both packages from the website and whatever form Galaxy backups take (if they're different. I'm thinking like Steam with the Galaxy backups.)
You don't detect the installer, you detect the installed files. If game uses Galaxy MP, the the installer should be set up for Galaxy. Install the game to the same directory you got Galaxy pointed too, default is C:\GOG Games... then it should automatically pop up in Galaxy.

Also GOG will include an install script for archives at some point...
Posted May 13, 2015
my download w3 is super slow but normal gog installer downloads 3,15mbs
Posted May 13, 2015
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DieRuhe: Well, I only tried two games with it: Banished and Mount & Blade. M&B wouldn't download properly (multiple tries); the only way I got it to run was by installing it the old way first. And then when I did play it... well, I admit I was a bit buzzed, but it just seemed as if the performance was way off. And it wasn't keeping track of game time (I'm assuming that's what those little clocks are for). So ok, maybe nothing major, but I decided to uninstall it because I'd rather give it some time for more kinks to get out. I have 32-bit, and I can't say it didn't work, it just wasn't at the point where I'd want to use it yet.

edit: Oh, and the slowness compared to the old downloader - though I have to say, the new "direct" download (not Galaxy) seems even quicker than the old downloader.
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BKGaming: M&B Warband? That is currently broke in Galaxy, won't install. If you mean the original... I have both it and Banished installed without issue.
Yeah, Warband. After I installed it the old way and ran Galaxy, it was there, did the "updating" thing, and finally gave me the green "play" button.

Another reason I don't have it installed is I'm waiting for all the extras to become functional.
Posted May 13, 2015
Did anyone play longer than 24 hours? Seems like timer stuck at 23h for me..
Posted May 13, 2015
Hrmm.. I set my download/extras folder to my main C drive but my install folder to S: drive (which is SSD) but Witcher 3 installed on C drive instead. This is the first game I've downloaded through Galaxy. Is it possible for me to just copy all the files over to the S drive and then somehow point Galaxy at the S drive?

EDIT: So I copied all the files to the S drive and then "uninstalled" in Galaxy. Restarted Galaxy and then added the game manually.. says it's "Installed" now and when I manage the game and go to "Show Folder" it goes to the S drive.. just hope that's all I need to do and no registry edits need to take place?
Post edited May 13, 2015 by light487
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)