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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted April 04, 2017
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skeletonbow: Repeating this here from the other thread, so people can find it more easily:

Ugh...... I figured out where game backups get downloaded to.... <facepalm>

Nobody's going to like this....

(...)

It blew away the configuration of where games are downloaded to and no longer uses the directories where I told it to put my downloads. There is no visible way to configure it anywhere including the Windows registry nor an INI file. So where does it put the downloads?

Scattered all over your game INSTALLATION drive, with each game's downloads going into a subfolder where the game would normally get installed to if you installed it with Galaxy, thus intermixing the concept of game "installation" with the concept of game "downloading and archival for backup purposes".

I don't know what to say. This is ridiculous and a big major let down. The new client has great new features and looks much prettier and I'm excited about that stuff, but I've been using Galaxy for downloading all my game backups for 2 years now roughly and it has worked mostly rather good, but if there is no way to configure the download directory and that is a permanent decision, then I'm very sad that it is going to be useless to me. :(

(...)

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Michiduta: From the changelog:
- Games are now downloaded directly to their install directory, instead of a temporary location

So that one location is used for everything now.
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skeletonbow: Which is completely unacceptable.
This removal of a manual backup folder was a terrible idea. Honestly, GOG, backup of installers is an important part of the DRM-Free philosophy and is now needlessly complicated. It was enough of a hassle to have to click to download the backup titles one by one, but now we can't even choose the location of the downloads? This is archival 101, we need this back if GOG is still serious about being DRM-Free.

Since I couldn't find a Galaxy request for this, here it is: https://www.gog.com/wishlist/galaxy/bring_back_manual_folder_path_for_backup_goodies_downloads
Post edited April 04, 2017 by Nix31
Posted April 04, 2017
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Venom: - Games are now downloaded directly to their install directory, instead of a temporary location
Can you please elaborate on that? Are you saying that we won't be able to download installer anymore and not in a directory of our choice?
If that it's true is crazy. GOG Galaxy until now was useless apart as a subpar substiture of the GOG downloader you are dismissing (as you are not always updating their resources so some download don't work anymore). If you remove that feature what is Galaxy for? How are customer supposed to backup their games.
Posted April 04, 2017
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MIK0: Can you please elaborate on that?
Game files (not installer files) were downloaded to a temporary folder, and once all were downloaded, they were moved to the installation folder. Now they are downloaded directly to the installation folder, thus skipping the moving part, and (hopefully) bypassing possible issues with insufficient disk space in the temporary folder's drive and/or issues with overly aggressive antivirus programs deleting files midway.
You should still be able to download installers normally, though I think you no longer can set a directory specifically for extras, so it should be in a subdirectory of the installation path.
Posted April 04, 2017
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MIK0: Can you please elaborate on that?
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JMich: Game files (not installer files) were downloaded to a temporary folder, and once all were downloaded, they were moved to the installation folder. Now they are downloaded directly to the installation folder, thus skipping the moving part, and (hopefully) bypassing possible issues with insufficient disk space in the temporary folder's drive and/or issues with overly aggressive antivirus programs deleting files midway.
You should still be able to download installers normally, though I think you no longer can set a directory specifically for extras, so it should be in a subdirectory of the installation path.
That's more clear, thank you.
But what you mean about the extras part? I usually download installers and extras in a folder and then backup it. I don't care about the installation path as I don't use galaxy to play games, just as a downloader.
Posted April 04, 2017
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MIK0: But what you mean about the extras part?
Galaxy used 3 directories. 1 temporary, 1 for installing games, and 1 for moving the downloaded extras to. Since 1.2, it only uses the 1 for installing games, thus may mess a bit with how one downloaded extras. You can still find them and do whatever you wish with them, but it may be a bit differently organized.
Posted April 04, 2017
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MIK0: But what you mean about the extras part?
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JMich: Galaxy used 3 directories. 1 temporary, 1 for installing games, and 1 for moving the downloaded extras to. Since 1.2, it only uses the 1 for installing games, thus may mess a bit with how one downloaded extras. You can still find them and do whatever you wish with them, but it may be a bit differently organized.
So Galaxy is actually getting even worse with time. Nice...
Posted April 04, 2017
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MIK0: So Galaxy is actually getting even worse with time. Nice...
Depends on how you look at it, the temp directory was simply an extra unneeded step and GOG changing it to directly download into the install directory is plus in all honesty. They just also need to provide a way to select an option for a global location for backups if people don't like the default, which should be doable... but from a pure technical standpoint the new setup is much better.
Posted April 04, 2017
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JMich: Galaxy used 3 directories. 1 temporary, 1 for installing games, and 1 for moving the downloaded extras to. Since 1.2, it only uses the 1 for installing games, thus may mess a bit with how one downloaded extras. You can still find them and do whatever you wish with them, but it may be a bit differently organized.
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MIK0: So Galaxy is actually getting even worse with time. Nice...
With respect to downloading installers+patches+extras as it stands now, yes.

While the temporary directory may have been seen as unnecessary or problematic it did serve a useful purpose. For one, I keep all of my completed downloads in an archive folder on my F drive, and I do not want partially downloaded in-progress downloads mixed with my completed downloads. Having games downloaded into a temp directory ensures that if they are still in that temp directory that they are not completed downloading yet as they're only moved to the destination when the download completes.

As far as disk space is concerned, files can be moved from one location to another location on a single partition just by renaming the file to the new location, there is no need to make a duplicate copy first so a simple "move" operation is turned into a rename on the same volume. Only a copy+delete occurs when a file is moved from one volume to another since it is on a different filesystem in that case.

Game installation and game downloading are completely unrelated actions and there is no good reason for making them both forced into the same location without the ability to configure it.

The current Galaxy configuration is extremely limiting and makes it useless for many people myself included. I'm back to using GOG downloader currently due to this one bad change in 1.2.x and I'll have to remain using GOG Downloader until either:

1) GOG adds back the ability to configure a backup download directory, which is trivial to do really.

or

2) A 3rd party downloader client that allows me to download what I want, when and how I want becomes available. Before anyone suggests one of the many fine 3rd party clients that are available currently - I already know about every single one of them so no need to suggest one of them to me.


I really hope that Galaxy 1.2.3 or 1.2.4 has this download directory problem fixed though, this is extremely irritating in an otherwise fantastic Galaxy release.

On a side note... Did anyone figure out how to successfully programmatically authenticate to the new Galaxy API via 3rd party process yet? I seem to recall it was partially figured out but required some manual copy and pasting hacks to authenticate properly but I haven't kept up on the reverse engineering of the new APIs as of late.

It'd certainly be nice to be able to write custom downloader clients (GUI and commandline) against a publicly documented API some time this century though if we can't have a flexible way to download backups currently that meets everyone's needs.
Posted April 04, 2017
I just noticed a real oddity in Galaxy 1.2.2beta where occasionally the game page brought up for a particular game does not match the description of the game that shows below it. Seems really puzzling how such an error could occur though. I've attached a screenshot illustrating the problem, where the game selected is Descent Freespace, however the description shown is for a completely different game - The Bard's Tale.

I've noticed this problem occur a few times over the last week at random, but not in any way that is easily reproducible. Unless you're carefully looking at the description you might not even notice that it happened. Anyhow, screenshot attached to illustrate.
Attachments:
galaxy-game-desc.jpg (151 Kb)
Post edited April 04, 2017 by skeletonbow
Posted April 04, 2017
Hey,

we have just released version 1.2.3 of Galaxy on the public Beta branch.

The change worth noting is addition of aborting the Cloud Saves synchronization, which along with optimizations in the mechanism, should prevent from any long delays (sorry for that), when you are trying to play a game.

As some of you could probably notice on the website, we changed game titles to no longer be all uppercased, this version of Galaxy follows up with this change.

Full changelog you can find in the Galaxy :)
Post edited April 04, 2017 by TheTomasz
Posted April 04, 2017
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TheTomasz: Hey,

we have just released version 1.2.3 of Galaxy on the public Beta branch.

The change worth noting is addition of aborting the Cloud Saves synchronization, which along with optimizations in the mechanism, should prevent from any long delays (sorry for that), when you are trying to play a game.

As some of you could probably notice on the website, we changed game titles to no longer be all uppercased, this version of Galaxy follows up with this change.

Full changelog you can find in the Galaxy :)
Are you planning to give users back the possibility to use a different directory for downloading backub/extras and game files like it was before and like it was demanded from several users here since the 1.2 version is available?

Given how many feedback we gave you here I have to say I was expecting a bit more feedback from GOG here as to what is planned regarding the problems.

Regarding to the changelog:
"Changed achievements' rarity level boundaries. Changed 'Unique' rarity level to 'Epic'"

really? You invested time in making another category of earned achievements but you still haven't changed the order so the whole thing is quite pointless if I don't want to check every single one of them. GOG your priorities are - I have to say - very strange.
Post edited April 04, 2017 by MarkoH01
Posted April 04, 2017
Just tested the new and improved cloud saving:

Started Witcher 3 after having played it before without cloud saves. It takes about a minute and Galaxy is telling me to chose if I want to use local or cloud files. I tell Galaxy to use local files then seamingley nothing is happening (no syncing shown). After a short while the syncing process starts (I guess about 2 or 3 minutes since I first started the game) the syncing starts and is taking not long. I enter the game and immediately after that I quit the game. Galaxy Play button is not turning green, witcher3 process has to be shut down manually.

But performance seems to be much better as fas as I could test it. Thank you for that!
Post edited April 04, 2017 by MarkoH01
Posted April 04, 2017
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MarkoH01: Just tested the new and improved cloud saving:

Started Witcher 3 after having played it before without cloud saves. It takes about a minute and Galaxy is telling me to chose if I want to use local or cloud files. I tell Galaxy to use local files then seamingley nothing is happening (no syncing shown). After a short while the syncing process starts (I guess about 2 or 3 minutes since I first started the game) the syncing starts and is taking not long. I enter the game and immediately after that I quit the game. Galaxy Play button is not turning green, witcher3 process has to be shut down manually.

But performance seems to be much better as fas as I could test it. Thank you for that!
Something is amiss there indeed, would you be willing to fill out a mantis report and include the logs, so that we can prevent such situations happening in the future?
Posted April 04, 2017
http://i2.kym-cdn.com/photos/images/facebook/000/037/973/caps-lock-priveldges1.jpg
Posted April 04, 2017
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MIK0: So Galaxy is actually getting even worse with time. Nice...
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skeletonbow: With respect to downloading installers+patches+extras as it stands now, yes.

While the temporary directory may have been seen as unnecessary or problematic it did serve a useful purpose. For one, I keep all of my completed downloads in an archive folder on my F drive, and I do not want partially downloaded in-progress downloads mixed with my completed downloads. Having games downloaded into a temp directory ensures that if they are still in that temp directory that they are not completed downloading yet as they're only moved to the destination when the download completes.

As far as disk space is concerned, files can be moved from one location to another location on a single partition just by renaming the file to the new location, there is no need to make a duplicate copy first so a simple "move" operation is turned into a rename on the same volume. Only a copy+delete occurs when a file is moved from one volume to another since it is on a different filesystem in that case.

Game installation and game downloading are completely unrelated actions and there is no good reason for making them both forced into the same location without the ability to configure it.

The current Galaxy configuration is extremely limiting and makes it useless for many people myself included. I'm back to using GOG downloader currently due to this one bad change in 1.2.x and I'll have to remain using GOG Downloader until either:
That's exactly the issue. GOG stopped supporting Downloader without providing something better to replace it. GOG Downloader links or the site right now are not reliable as they are not always updated correctly as they have stopped maintain them. Galaxy did nothing to the users that wish to be able to backup what they have purchased and being notified when something has changed. Also it was never implemented a way to audit your backups to see if something needs updates or is damaged. Basic functionality that are really needed.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)