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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted April 04, 2017
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MarkoH01: Just tested the new and improved cloud saving:

Started Witcher 3 after having played it before without cloud saves. It takes about a minute and Galaxy is telling me to chose if I want to use local or cloud files. I tell Galaxy to use local files then seamingley nothing is happening (no syncing shown). After a short while the syncing process starts (I guess about 2 or 3 minutes since I first started the game) the syncing starts and is taking not long. I enter the game and immediately after that I quit the game. Galaxy Play button is not turning green, witcher3 process has to be shut down manually.

But performance seems to be much better as fas as I could test it. Thank you for that!
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TheTomasz: Something is amiss there indeed, would you be willing to fill out a mantis report and include the logs, so that we can prevent such situations happening in the future?
Will do so as soon I find the time.
Posted April 04, 2017
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TheTomasz: snip...
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MarkoH01: Are you planning to give users back the possibility to use a different directory for downloading backub/extras and game files like it was before and like it was demanded from several users here since the 1.2 version is available?

Given how many feedback we gave you here I have to say I was expecting a bit more feedback from GOG here as to what is planned regarding the problems.
We are currently evaluating possibilities.
Posted April 04, 2017
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MIK0: That's exactly the issue. GOG stopped supporting Downloader without providing something better to replace it. GOG Downloader links or the site right now are not reliable as they are not always updated correctly as they have stopped maintain them. Galaxy did nothing to the users that wish to be able to backup what they have purchased and being notified when something has changed. Also it was never implemented a way to audit your backups to see if something needs updates or is damaged. Basic functionality that are really needed.
I hypothesize that only 0.01% of us users care about and use this functionality, so they probably do not prioritize the development for us and instead focus on the 99.9% that probably just install all of their games directly with Galaxy and do not download backups at all. Thus our voice is probably small and insignificant in the grand scheme of things.

This wouldn't be so tragic if we actually had a usable documented API to which 3rd party clients could thrive. I'd be more than happy to write my own to do what I want it to do, and may end up doing that eventually anyway but I'd rather the API be documented than have to bit-bang on it. There has been progress made on reverse engineering the Galaxy APIs but I believe the login authentication is still a mystery which makes it all not so useful except for continuing the reverse engineering efforts.

Myself I would like to use both the official client for what it's good for, and a separate customized client for what it would be best for.
Posted April 04, 2017
Hi. I tried to update from 1.1.30.5 stable to 1.2 preview today and I believe current update process is broken.

Looking at logs, after checking "Receive preview updates" and restarting, updater is downloading preview updater 1.2.3.5, launches it, but then it checks and downloads Galaxy Client on master, thus re-installing 1.1.30.5 stable.

So it launches 1.1 with /migrate switch (which is being ignored), and then launches it again after you exit the client.

Logs: https://paste.sh/AjFZHtQb#VDfg4v4SGGg87qxyrwhgK-UM
Posted April 04, 2017
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skeletonbow: I hypothesize that only 0.01% of us users care about and use this functionality, so they probably do not prioritize the development for us and instead focus on the 99.9% that probably just install all of their games directly with Galaxy and do not download backups at all. Thus our voice is probably small and insignificant in the grand scheme of things.

This wouldn't be so tragic if we actually had a usable documented API to which 3rd party clients could thrive. I'd be more than happy to write my own to do what I want it to do, and may end up doing that eventually anyway but I'd rather the API be documented than have to bit-bang on it. There has been progress made on reverse engineering the Galaxy APIs but I believe the login authentication is still a mystery which makes it all not so useful except for continuing the reverse engineering efforts.

Myself I would like to use both the official client for what it's good for, and a separate customized client for what it would be best for.
Or as I said before provide a feature to create your own backups in Galaxy that can be re-installed with or without Galaxy. I find having to re-download backups to be a complete waste of data. Personally I would much prefer the ability to create my own backups.
Posted April 04, 2017
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MIK0: That's exactly the issue. GOG stopped supporting Downloader without providing something better to replace it. GOG Downloader links or the site right now are not reliable as they are not always updated correctly as they have stopped maintain them. Galaxy did nothing to the users that wish to be able to backup what they have purchased and being notified when something has changed. Also it was never implemented a way to audit your backups to see if something needs updates or is damaged. Basic functionality that are really needed.
avatar
skeletonbow: I hypothesize that only 0.01% of us users care about and use this functionality, so they probably do not prioritize the development for us and instead focus on the 99.9% that probably just install all of their games directly with Galaxy and do not download backups at all. Thus our voice is probably small and insignificant in the grand scheme of things.

This wouldn't be so tragic if we actually had a usable documented API to which 3rd party clients could thrive. I'd be more than happy to write my own to do what I want it to do, and may end up doing that eventually anyway but I'd rather the API be documented than have to bit-bang on it. There has been progress made on reverse engineering the Galaxy APIs but I believe the login authentication is still a mystery which makes it all not so useful except for continuing the reverse engineering efforts.

Myself I would like to use both the official client for what it's good for, and a separate customized client for what it would be best for.
Considering that GOG can do a pr stunt like years ago and close the site for days, it's their duty to make the backup process as easy as possible, therefore it should be a top priority.

However I like the idea of a 3rd party clients, that would sure bring up some cool and usable tool to manage backups. But relying on an API managed by GOG is really risky, they can change it at any time.
Posted April 04, 2017
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MarkoH01: Are you planning to give users back the possibility to use a different directory for downloading backub/extras and game files like it was before and like it was demanded from several users here since the 1.2 version is available?

Given how many feedback we gave you here I have to say I was expecting a bit more feedback from GOG here as to what is planned regarding the problems.
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TheTomasz: We are currently evaluating possibilities.
Thank you - that sounds promising.
Posted April 04, 2017
Okay so somehow a few of my games appears to he been wiped and I do not believe I deleted them. I am not sure if it was the 1.2.3 update or just some bug but I have at-least 2 games with either there game folder empty or they are nearly empty (only contain a few files). Something appears to have gone wrong.

Anyone else notice this...

Edit: This might be a coincidence but both are games that start with an F ( FTL: Advanced Edition, Fallen Enchantress: Legendary Heroes).
Post edited April 04, 2017 by user deleted
Posted April 04, 2017
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That might be another option to consider, but it wouldn't be a suitable replacement for the existing standalone installers because:

1) Galaxy is optional and was stated that it always would be optional.

2) I don't want to have to install every one of my 540+ games first in order to then back them up.


They already have a lot of work on their plates to handle the existing standalone installers that do not require Galaxy in any way shape or form, plus the setup for Galaxy itself. Adding a third option and the development costs and ongoing maintenance of such a third option seems untenable and unlikely IMHO. I don't really care either way though, I just want to be able to download the tried and true standalone installers, patches and goodies as we've always been able to, and to have them all end up in one single directory of my choosing which may be a completely different hard disk or partition from where my games get installed to.

In fact, ultimately it would be nice to have it have a default location where games get downloaded to but have the option for it to pop up a dialogue box to ASK you if you want THIS download to be saved somewhere else this one time. Not unlike how Steam lets you pre-configure multiple directories for game installation, and defaults to your primary location but lets you switch to one of the other pre-configured locations during game installation. Having an option like that both for installation and separately for backup purposes would be ideal. The defaults would be the same for everyone and a nice simple default, but those who have bigger needs could easily tweak things.


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MIK0: Considering that GOG can do a pr stunt like years ago and close the site for days, it's their duty to make the backup process as easy as possible, therefore it should be a top priority.

However I like the idea of a 3rd party clients, that would sure bring up some cool and usable tool to manage backups. But relying on an API managed by GOG is really risky, they can change it at any time.
I'm not sure I see how the PR stunt is relevant, but I definitely would like to see the official client have a usable backup functionality that isn't highly restrictive and dumbed down one-size-fits-all like is currently present.

As for relying on an API managed by GOG, there really is no other legal option possible. Making an API that is not managed by GOG would involve someone creating their own website which stores copies of all of the games GOG sells and allows people to connect to it to download them with some custom client that uses their own API, which would be considered illegal piracy.

The only option we're ever going to have is a GOG API, and it is and always will be entirely up to them how stable and reliable the API might be over time. To date they've never published any API so there officially isn't one however and they're free to change their undocumented API however they see fit as it's still technically in a developmental flux. At least until they do actually document it and publish it for others to use anyhow. Hopefully the API is versioned, so that future changes which might be incompatible can coexist across multiple versions of the API, or to which some backward compatibility is provided.

Even better though would be publishing not only the web API docs, but an official client side library with bindings to common languages. The entire idea has a lot of promise but we'll have to wait and see though for undetermined timelines.
Post edited April 04, 2017 by skeletonbow
Posted April 04, 2017
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skeletonbow: 1) Galaxy is optional and was stated that it always would be optional.

2) I don't want to have to install every one of my 540+ games first in order to then back them up.
1. Don't see what they has to do with giving a backup option. This wouldn't be a replacement for the standalone installers and those who don't use Galaxy would not be impacted in any way. This would simply cut out the wasting of data re-grabbing every standalone installer after every single update that Galaxy can provide you by the data it already contains on the hard-drive with much smaller updates. This could even be expanded to do automatic backups in the background after a game on Galaxy get's an update.

2. Again not saying this should be a replacement for standalone installers. I agree on adding an option to be able to set a global location for downloaded backups. However having an "actual" backup feature would a much added benefit for the games you do install via Galaxy.
Post edited April 04, 2017 by user deleted
Posted April 04, 2017
What is this about a missing Back up?
Has the "Backup&Goodies" menu been abolished in 1.2?

THAT would be indeed very bad! Hope I can disable the auto update for my 1.1.30beta then.
Posted April 04, 2017
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agog4games: What is this about a missing Back up?
Has the "Backup&Goodies" menu been abolished in 1.2?

THAT would be indeed very bad! Hope I can disable the auto update for my 1.1.30beta then.
No, they simply changed they way in which back ups are stored and the way downloading is handled. Before 1.2 you could configure where these backups are located. But in 1.2 now it is automatically downloaded inside a !Downloads folder within the installation directory of the specific game, you can't change this location.
Posted April 04, 2017
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I see, does it now always download these self-installable backup files and then just start them to install a game?
Because that´s awesome then!

What got on my nerves when using Galaxies INSTALL button were the missing stand-alone install files.

Always having to manually go to the backups&goodies and redownload it a 2nd time, or simply ignore the INSTALL button outright.
Posted April 04, 2017
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agog4games: I see, does it now always download these self-installable backup files and then just start them to install a game?
Because that´s awesome then!
No I believe it works the same way as before, it simply put's them into the installation directory of the game where your game would be located had you installed using the big blue install button. Basically this get's rid of the temp folder and simplifies the process (from a technical point) by putting everything in one single location.

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agog4games: What got on my nerves when using Galaxies INSTALL button were the missing stand-alone install files.

Always having to manually go to the backups&goodies and redownload it a 2nd time, or simply ignore the INSTALL button outright.
This is why I am arguing for a actual built in backup feature so that you can use the install button, and then use a "backup" feature to backup the loose files downloaded by Galaxy. Basically creating your own standalone installer.
Posted April 04, 2017
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Frankly, that´s quite a useless waste of time&money to bind a Dev coding this, when it´s already there in the client with the BACKUPS&GOODIES option.

Galaxy should by default just download the stand-alone installers, execute them and afterwards ask if we want to keep it or not.

What you want is the typical Steam functionality, but that´s only there because Steam is DRM and doesn´t allow stand alone install.
It´s actually useless here, as we have the much superior option of the Self-installers.
Post edited April 04, 2017 by agog4games
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)