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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 12, 2015
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Destro: There is right unusual amount of The Witcher 3 pre-downloads going on - like dozens of petabytes per hour. I'm afraid it can affect some other downloads going on. Please be patient and sorry for the inconvenience.
Thanks for the info.
Posted May 12, 2015
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gringlas: That would be nice. :)
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skeletonbow: Ok, I tested it with Dungeon Keeper so far, and after exiting the game the first time it registered around 21 minutes. I exited and restarted Galaxy and then the game a while later, loaded my savegame and continued for a while. Exited and Galaxy did not immediately register my game time even after a reload so I thought I reproduced your bug but then I left it for a while and played a Steam game. I came back later and Galaxy had updated the time on Dungeon Keeper correctly so there could just be a timing issue perhaps. More testing tomorrow.
No at home I tested Galaxy again with Win7 (64bit) and still no game time is added, even to games game-time will be added on my Mac. I reinstalled Galaxy already, but that didn't seem to help.
Posted May 12, 2015
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MarkoH01: GOG Galaxy can't detect it but it can import the game using the import option through the library. After that however my Witcher 1 has two registry entrys and in my software folder in windows is mentioned two times. I filed a report and it was disregarded because I am using Windows XP. You can try if the problem persists in Win7. I could try as well but I have given up for Galaxy at the moment.
Sorry to bother you again. But I just found out about something which I find quite amusing. We all know now that Galaxy is not officially supporting WinXP (which is old and dead and dangerous - yeah, I got it). But who can explain me what is written in the opening post?

"Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs "

Now I am laughing pretty loud, sorry guys, but Galaxy does not support XP but still stores its log in a specific folder? I don't think you have been thinking this through.
GOG has stated that Galaxy is not officially supported on Windows XP, but they do not prevent anyone from installing it on XP and trying to use it, nor have they made any intentional changes to the code to make it not work on XP either. It may or may not work and people are free to try to use it. The reasons the directories are different on different versions of Windows is because they are virtual directories. I'm not sure what the code is for those specific ones but it is probably something like %UserData%\GOG.com\Galaxy\Logs and the actual operating system itself expands it to the directories listed above. An MCSE would know the proper %variable% that is used for that directory hierarchy likely, I just made guesswork.

At any rate, XP isn't an officially supported platform for it, but they are not taking any steps to purposefully make it incompatible or prevent people from trying to use it on XP either although they certainly could if they wanted to.
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mike_cesara: I don't think it's worth it to post on mantis, but friends list dropdown menu is broken. Either on regular and embed site.
Could you post a screenshot showing the breakage for comparison purposes? If anyone can reproduce it, someone should file it in Mantis if it isn't already. If I can reproduce it I don't mind filing a bug report, but I'd like to see what I'm looking for. :)
Post edited May 12, 2015 by skeletonbow
Posted May 12, 2015
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mike_cesara: I don't think it's worth it to post on mantis, but friends list dropdown menu is broken. Either on regular and embed site.
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skeletonbow: Could you post a screenshot showing the breakage for comparison purposes? If anyone can reproduce it, someone should file it in Mantis if it isn't already. If I can reproduce it I don't mind filing a bug report, but I'd like to see what I'm looking for. :)
Issue was fixed about an hour or so later.. Sorry, can't provide any screenshots.. It was on server side, menu didn't work at all.
Post edited May 12, 2015 by mike_cesara
Posted May 12, 2015
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SonicRainbrony: Are you kidding? You are using a 14 years old OS and are expecting modern software to work on it? Even Microsoft has dropped XP support. I must be falling for a troll.
Some people have an older computer+OS that just does everything they need for the most part or that they're at least comfortable enough with that they aren't in a hurry to do a software or hardware upgrade for their own reasons, but of course over enough time that will eventually cause them problems when their OS is no longer supported by the OS vendor and software companies start to drop support for it as well, and as newer software puts more and more demands on the hardware. I myself like to run my hardware right into the ground and don't upgrade things unless it is absolutely necessary so I can feel both empathy and sympathy for others that choose to milk their hardware and OS for all it's worth too.

Mind you, I also recognize that technology moves forward according roughly to Moore's law both with hardware and that the software moves forwards with the premise of expectation of the hardware following Moore's law too. As such I fully expect that new software will come out at some point that will require me to upgrade my hardware and/or my operating system and that that is normal and expected. I sometimes get disappointed by it too, but I don't really get angry with the hardware vendor or software vendor that has hardware or software incompatible with my old system in that case because I don't think it's realistic for me to expect companies to support hardware and software forever. I feel disappointed and possibly even upset in that situation, but it is more undirected feelings than being directed towards a company.

In the case of Windows XP - never before in history has a single operating system used by mainstream consumers ever been supported by hardware and software vendors and the OS manufacturer for so long. It is a miracle that anyone has supported it as long as they have really. It came out in 2001 IIRC, and went end-of-life in April 2014, around 13 years altogether. Totally unheard of! I think it's ok for people to keep using it if they are happy with it and don't care about the security risks of using software full of security vulnerabilities, but they really shouldn't expect any companies to continue to support the product any more at this point. If anyone does support it still it is a bonus extra and shouldn't really be an expectation.

I know if I was putting out brand new software at this point, I would explicitly not even let it install on XP simply because some people will assume that if something technically can install on XP that the company/developer is obligated to support it but that's just me. :)

Having said that, I don't think it'll matter much for very much longer because the number of machines running XP out there still is quickly diminishing month by month to the point of line noise in the next few years. I've still got it on one machine here (with no network access), but that box will get wiped clean sometime and the OS replaced with something else in the near future too. :)

I think the biggest problem though, is people who are happy enough with their computer hardware and know that if they upgrade to a newer OS they'll be forced to buy all new computer hardware and they're either not in a position to afford that, or they just don't want to be forced to spend the money right now. I can't blame them for feeling that way either, but sooner or later we inevitably have to either dust off the wallet or increasingly suffer. I went 9 years of "suffer" until I dusted off the wallet in 2013 finally and the pain is all behind me now. :)

My recommendations to folks in the unenviable position stuck on XP are thus... curse, swear, dust off the wallet, spend some money, curse more, swear more, rejoice not having to suffer for N years of bliss before repeating again. :) Or ... don't, and just keep suffering, but it only gets worse over time and you will become more and more bitter, kind of like grumpy old man from Saturday Night Live. You'll start to eat wool coats and whatnot... ;)

Anyway... :)
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taltamir: 1. Galaxy absolutely needs to have an option to NOT run automatically on startup. Between steam, origin, desura, and impulse there are too many of them to let them all run all the time. I manually run steam when I want to play a steam game/update. I should manually be able to do that with galaxy
You're absolutely right. Good thing Galaxy does have an option to NOT run automatically at OS startup already and all one has to do is turn that option off to stop it from starting up at startup. Of course, one has to go into the settings menu to find that and turn it off though. :)

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taltamir: 2. Galaxy should let you download an installer for backup.
You're absolutely right again! 2 for 2! Good thing Galaxy does have an option to download the installer and extras for backup purposes already. Mind you, it isn't in the most intuitive place for everyone to find it easily. Hopefully they make it easier to find in the future. For those who have not found it it is on a game page under [More]->[Download Extras], and you can download the game installer and/or any of the individual bonus materials. This option has been there for a couple of months in the alpha and now beta builds as well. Again, it isn't the easiest to find intuitively however but it is there.

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taltamir: 3. Galaxy needs some debugging
You're totally 3 for 3 so far. :) No surprise there though, beta software kind of by definition needs debugging. That's part of the whole idea behind beta testing of course. :) It'll only improve over time as the kinks get ironed out I'm sure. It both has a long way to go yet, and simultaneously has come a long way.

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taltamir: WindowsXP Is dead not because "microsoft said so", but because it really is dead.
In the april 2015 steam system survey 95.81% of users were running windows. Of those 3.29% of windows systems were WinXP
Yep, 4 out of 4 now. :) RIP XP. :)
Post edited May 12, 2015 by skeletonbow
Posted May 12, 2015
Is anyone else getting extremely slow speeds in the client? The store page takes forever to load (if it ever does load), and ditto for my library. The GOG website, on the other hand, loads almost instantly. When I first tried Galaxy a few days ago, it seemed to work just fine.
Post edited May 12, 2015 by Chubz
Posted May 12, 2015
In response to my previous comment about the Witcher 2 getting a "server problem" error when trying to transfer/install it through galaxy, this seems to be a problem with only Witcher 2, since beneath a steel sky seems to download perfectly.

Can anyone confirm if the Witcher games are having this issue or if its only me?

Thanks!
Posted May 12, 2015
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MarkoH01: O.K., I am now finally out. Support just told me that Galaxy does not support Windows XP and so they disregarded my bug report. I've tested for hours, destroyed some of my installations and wrote a bug report to get THAT reply? Hell, even Steam does support Win XP and several games still support Win XP. I hope you guys had fun with all the work you did on Galaxy but obviously you don't want me to be part of it. The optional client is so optional that you only can use it if you use a special OS - no thanks! Please kill me of your beta testing list and take the Client from my library which now also looks like shit but that is a different story. Oh boy, I was so in love with GOG but what you guys are doing at the moment - not funny at all! Bye Galaxy!
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SonicRainbrony: Are you kidding? You are using a 14 years old OS and are expecting modern software to work on it? Even Microsoft has dropped XP support. I must be falling for a troll.
Microsoft has dropped support because they want people to buy all their other windows. It's really funny how this (EVEN Microsoft has dropped support) is the first thing I hear everytime I mention the bad XP OS (which btw is one of the best MS developed). But, yes, I am the Troll and all those "OMG you are using XP???" (Why do they care anyway? I don't harm them.) are the real deal. And I tell it for the last time: I did not know that Galaxy is officially Win7 and since it runs O.K. I hadn't even mentioned it. The reason I filed a bug report was a real bug which was disregarded ONLY because I run XP even though the bug is reproducable on Win7 as well. But please let us end this discussion. This is not a "XP is good or bad thread", it should be about "Galaxy". I just replied to this because you were calling me a troll and I thought I should defend myself.
Post edited May 12, 2015 by MarkoH01
Posted May 12, 2015
Would be nice to get a special option to see all games that don't have any tags.

Wishlist entry here:
http://www.gog.com/wishlist/galaxy/no_tags_sorting_option
Posted May 12, 2015
Anyone have any idea when achievements will start working? I'd really like to play TW2 again [this week would be ideal before TW3 goes live] but I also want the achievements.

I'm the person that likes to collect all achievements for a game but I don't see my self playing TW2 again once TW3 goes live...
Posted May 12, 2015
How do we download patches manually under the new system? The gog downloader page didn't seem to include links for all items.
Posted May 12, 2015
I have a few questions.

Will there be a way to pause downloads?

Will there be a download speed setting? That way I don't take up all my bandwidth downloading a big game? Like I can set the speed to half of my internet's usual speed.

Will there be a way to add non GOG games to Galaxy? I thought it was a DRM free launcher overall, not just for GOG.

That's it for now. Thanks!
Posted May 12, 2015
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gogogamer: How do we download patches manually under the new system? The gog downloader page didn't seem to include links for all items.
When in your shelf, click on a given game and you should see individual links for any installers or patches, if any patches were made.
Posted May 12, 2015
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mcgeehe: Anyone have any idea when achievements will start working? I'd really like to play TW2 again [this week would be ideal before TW3 goes live] but I also want the achievements.

I'm the person that likes to collect all achievements for a game but I don't see my self playing TW2 again once TW3 goes live...
Updated TW2 build is not uploaded yet. As for TW3 - I can tell you from my own experience that its achievements are working fine :)


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Brandon23z: I have a few questions.

Will there be a way to pause downloads?

Will there be a download speed setting?

Will there be a way to add non GOG games to Galaxy? I thought it was a DRM free launcher overall, not just for GOG.
1. Yes. 2. Yes. 3. Not planned atm (but feel free to vote on it on the wishlst)
Post edited May 12, 2015 by Destro
Posted May 12, 2015
Just noticed that manual sorting, which hasn't been implemented in the Galaxy client so far, is now gone from the on-site library as well... I understand streamlining both versions of the library, but really hope you guys will be putting this back in. Especially with the shelf-like layout, it's just awkward to have almost every game sequel sorted in front of the original (ie. Baldur's Gate 2, Baldur's Gate, Neverwinter Nights 2, Neverwinter Nights, etc.)
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)