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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted February 25, 2017
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Tyrrhia: Or call it “Black Hole” so that you can decline any responsibility if something goes wrong. :P
LOL!!
Posted February 25, 2017
So still having issues with SWAT 4 not working via Galaxy. My thinking is this may be an issue with the overlay as the game works fine if launched via the EXE or shortcut. When launched via Galaxy though it gets a critical error message.

Reported the issue here... http://mantis.gog.com/view.php?id=4843
Posted February 26, 2017
Brand new pc, windows10, nice specs, downloaded galaxy and when I try and 'connect now' it says 'an error occured while loading page'. I had tried earlier and the download speed was at .1 so I dug out my physical copy and managed to load that. So my Witcher3 does show in galaxy but upon logging in it wont go any further. Its the correct password cause I just changed it. At a loss here
Posted February 26, 2017
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Have you turned off the intros? It worked for me.
Posted February 26, 2017
I'd like to report a bug regarding Gog Galaxy's feature to watch trailer links, provided via YouTube. When I play a trailer via Gog Galaxy, even if I exit the program, or shut it in "show hidden icons bar", the audio is still running.
Windows 7 64bit, using the latest Gog Galaxy version.
Posted February 26, 2017
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dimeolas: Brand new pc, windows10, nice specs, downloaded galaxy and when I try and 'connect now' it says 'an error occured while loading page'. I had tried earlier and the download speed was at .1 so I dug out my physical copy and managed to load that. So my Witcher3 does show in galaxy but upon logging in it wont go any further. Its the correct password cause I just changed it. At a loss here
Make sure if you have a firewall and/or antivirus package that they are not blocking GOG Galaxy from doing things or it wont work properly. If you have any more problems though, check the support section of the website for common problems and if you can't find a solution there, you may wish to file a support ticket with GOG support. Hope this helps.
Posted February 27, 2017
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Taro94: Have you turned off the intros? It worked for me.
No but there is still some issue preventing the game from functioning correctly via Galaxy so it needs to be looked into regardless.

---

Also Galaxy is failing to resume downloading after a connection drop in which the download ends up with the error "Installation Failed: Connection Problem". Clicking retry or even trying to verify the game does not work, have to restart Galaxy for it to continue.
Posted February 27, 2017
Is it normal that I still can't access any kind of in-game overlay?
Posted February 27, 2017
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Tairetsu: Is it normal that I still can't access any kind of in-game overlay?
Enable the overlay in settings.
Posted February 27, 2017
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Tairetsu: Is it normal that I still can't access any kind of in-game overlay?
Do you have preview updates on? Some game work but most don't yet. Turn on preview updates and try to use shift + tab in game.
Posted February 27, 2017
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Tairetsu: Is it normal that I still can't access any kind of in-game overlay?
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skeletonbow: Enable the overlay in settings.
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skeletonbow:
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skeletonbow:
I don't have preview updates turned on but the setting is ticked on my options menu. Care to share what games work more or less?
Post edited February 27, 2017 by Tairetsu
Posted February 27, 2017
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Tairetsu: I don't have preview updates turned on but the setting is ticked on my options menu. Care to share what games work more or less?
I'm pretty sure one of the blues stated that the checkbox doesn't actually work yet... the overlay is available as a preview update right now. I don't believe it has been rolled out as a regular update yet.

Regardless the overlay works with the Witcher 3, the Telltale games (most if not all), the new MOO and I think it works in games like Stardew Valley/Starbound. I can't remember off the top of my head though.
Posted February 28, 2017
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Tairetsu: I don't have preview updates turned on but the setting is ticked on my options menu. Care to share what games work more or less?
Hundreds of games work with the overlay however there is no public list available and it's not easy to make one that is useful because it can change every update and what worked before might not work now and what didn't work before might work now or partially work and it takes eons to test each game so not practical to make a reliable list.

It's in an ongoing state of improvement/flux, however the general trajectory is that more games work as it improves and any regressions are likely fixed in the next build or so if they're aware of the problems.

Some games you can try which are known to generally work most of the time:

Witcher 3
Divinity Original Sin
Prison Architect
Metro 2033
Metro Last Light
Day of the Tentacle Remastered

Most DirectX 9 or 11 games.

Enable preview channel, update the client and restart it.
Run a random game and hit shift-tab to activate it, you should see a spinning circle mouse cursor as it tries to load followed by the overlay popping up. If that doesn't happen at all, there's either a bug or an issue with the version of DirectX or OpenGL or whatever the game uses, or it is a game specific issue perhaps. Lot of variables.

If you encounter any problems with the overlay hanging or crashing a game or not coming up, mention it here and one of us might be able to help or to indicate if a bug report is worthy or not.

Note 1: For Witcher 3 and other games that have a Overlay DLC option in their settings in Galaxy, disable that. Sounds a bit odd, but the overlay option there is for the old GOG overlay which is replaced now and doesn't need that.

Note 2: Out of the box, most DOSbox / ScummVM games will not work, but some DOSbox games can be made to work if reconfigured to use the OpenGL renderer. Likewise, some games that use DirectX and don't work might work if the game supports OpenGL also and you switch to that or vice versa.

Hope this helps.
Posted February 28, 2017
Just got an update, what did it do? Also how long has the overlay been in? I never noticed for some reason. What can you do in it so far?
Posted February 28, 2017
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ralphunreal: Just got an update, what did it do? Also how long has the overlay been in? I never noticed for some reason. What can you do in it so far?
The overlay only works officially on The Witcher 3 (make sure the appropriate Overlay-DLC is checked). The current preview update however makes it available to a whole bunch of other games as well. Haven't enabled the preview updates myself though and will keep waiting for 1.2 instead.

Not sure what the overlay does except showing pop up windows for unlocked achievements.
Post edited February 28, 2017 by amurgaming
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)