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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted February 28, 2017
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ralphunreal: Just got an update, what did it do? Also how long has the overlay been in? I never noticed for some reason. What can you do in it so far?
The injected overlay was released to the preview channel back in October IIRC. As with the original overlay that was testable in The Witcher 3 and a small handful of games prior to that, you can view your achievements and game time, and chat with your friends. That's all there is currently.
Posted February 28, 2017
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amurgaming: The overlay only works officially on The Witcher 3 (make sure the appropriate Overlay-DLC is checked). The current preview update however makes it available to a whole bunch of other games as well. Haven't enabled the preview updates myself though and will keep waiting for 1.2 instead.

Not sure what the overlay does except showing pop up windows for unlocked achievements.
Your information is a bit outdated. :) That is for the original overlay which required individual games to support it directly. It was replaced with the new injected overlay which intends to support as many games as technically possible. At the present, hundreds of games in the GOG catalogue should work with the injected overlay however many will be buggy and people should submit bug reports if they encounter problems. For the most part any games that use DirectX 7 through 11 or which use OpenGL should have a working overlay modulo bugs. Older games will generally not work at all currently and may never work, however some DOSbox games can be made to work sometimes by changing the output renderer in the DOSbox configuration to OpenGL.

For the games that previously supported the overlay via DLC etc., you have to disable the old overlay DLC in order to use the new injected overlay.

Having said all of that, if the native resolution the game changes the monitor to is 1024x768 or less the overlay is very oversized with huge letters and has display scaling problems which make it fairly unusable for practical purposes. GOG may be able to improve that in the future to some degree but some games will likely never be able to use the overlay in a practical manner due to their age.

Modern retro-pixelated games that visually appear to have a low resolution may or may not have the same problem depending on whether they actually use a lower resolution or they use pixel scaling with a higher resolution. If they use the latter then the overlay will look as good (or bad) as it does with any other game at the given resolution. 1024x768 is the cutoff point though below which the overlay has responsive design and UI element scaling issues that look and work terrible.

One other problem I've personally encountered but not seen anyone else mention, is that the overlay looks a bit different if you have a monitor with a resolution greater than 1920x1200, however it is not visually problematic or buggy per se, it just doesn't anticipate the higher resolution and displays slightly differently without a border (reported in mantis). This affects me at 2560x1600 for example and I presume 4k monitors would be affected as well. Sadly, according to Steam hardware stats at least, less than a small fraction of a percent of gamers have such monitors so not a big priority for GOG to investigate at the moment. :)

Anyhow, hope this helps.

Update: Oh, one more thing... for old DOSbox games that are in a low resolution, if you also change the DOSbox configuration to do pixel scaling to a higher resolution, the overlay might become more usable and less pixelated. I don't remember if I tested that or not, but DOSbox has options like that so worth a try.
Post edited February 28, 2017 by skeletonbow
Posted February 28, 2017
Thanks skeletonbow for clearing this up! So do you recommend activating preview updates? Any unwanted side-effects? I have been very hesitant with preview features until now.
Posted February 28, 2017
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Cyberbrickmaster: When I was downloading games through GOG Galaxy on my desktop computer, it would some times forget what games are already installed, which ends up with me downloading them again, thus consuming too much bandwidth. And then just recently, I discovered all the games I downloaded from GOG Galaxy have vanished from my folder! This may have something to do with my antivirus software confusing the files for malware, but this has left me frustrated and I don't know what I can do to work around this issue! Then again, it might be because the external hard drive I installed them on may be a bit faulty, but I don't have the money to buy a replacement at this time, as I'm saving for other things like my TAFE course as well as a console I already pre-ordered, which is coming late next week.
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skeletonbow: I could be wrong about this as I haven't actually tested it specifically but if I understand correctly, when Galaxy starts up it looks for the goggame*.info files in the game installation directories and if they have vanished for any reason at all (deleted, directory moved outside of Galaxy's awareness, disk disconnected, etc.) then I believe Galaxy considers the game to no longer be present and removes it from the list. If you reconnect a removable drive with installed games on it then I believe you'd have to re-import the game every single time you remove the drive.

If that is indeed how it is working, then perhaps in the future they could just grey out installed games and put a label "files missing" or something on top of them, then autodetect when the files are back online again and ungrey them. Of course the way Galaxy works currently, it would pretty much require a client restart to redetect the games. Hopefully some day GOG devs will discover Windows filesystem notification functionality and take advantage of it though. :)
I think it's mainly due to my external hard drive, because it's one that plugs into an outlet and when I turn the computer on, it sometimes doesn't recognize it until I turn it off and then turn it back on again. At the time I couldn't find a 4TB external hard drive that didn't required its own power outlet and the place I bought it from is closed down now.
Posted March 01, 2017
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amurgaming: Thanks skeletonbow for clearing this up! So do you recommend activating preview updates? Any unwanted side-effects? I have been very hesitant with preview features until now.
Galaxy preview updates are like a beta of the beta, or a release candidate for beta of the alpha depending on how you want to look at it. They contain bug fixes, occasionally new features or similar which GOG has gotten to the point where they would like the public to test it but are not yet ready to consider it stable and reliable enough to push it out to everyone through the primary beta channel. As such, the preview channel in theory may contain bugs or instability due to not having been tested widely enough yet which the beta does not.

In practice, the previews have generally been fairly stable and reliable and fairly comparable to the beta channel however there may be times where things get rocky. If someone is ok with experiencing additional instability from time to time without it being a problem for them or making them angry or similar then they may wish to brave it and try out the preview channel. If someone wants to avoid bugs/instability at all costs then they should probably avoid the preview channel.

On the up side, when the preview channel has notable instability GOG is likely to update it more often based on feedback to fix the issues as long as people report them in mantis. So ultimately whether one should use the preview or the beta depends on the amount of instability they may be willing to accept and commitment to filing bug reports to help GOG discover and resolve any issues that are present.

Hope this helps.
Posted March 02, 2017
I have a request for GOG Galaxy development team.
Can you make it possible for us to put a desktop shortcut for each game by just clicking the game icons of Galaxy.
I like to have a set of game shortcuts for each installed game. It is possible to do this on steam.
Posted March 02, 2017
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kotokimura: I have a request for GOG Galaxy development team.
Can you make it possible for us to put a desktop shortcut for each game by just clicking the game icons of Galaxy.
I like to have a set of game shortcuts for each installed game. It is possible to do this on steam.
Not a bad idea. See if it is filed in the Galaxy wishlist with the link at the bottom of the page. If not, feel free to add a wishlist entry and post it here in the forums for people to vote for it. GOG takes suggestions via the wishlist but understandably not directly from posts in the forums.
Posted March 04, 2017
great I'm glad on what gog galaxy has become so far...
Posted March 04, 2017
The problem is GOG Galaxy is nothing but a torrent program. I am uploading as well as downloading at max speeds with my connection as soon as GOG Galaxy starts. If I wanted a torrent program to download stuff I would use it. I want to be able to throttle my upload as well as my download instead of maxing my connection.
Post edited March 04, 2017 by Andy4590
Posted March 05, 2017
I would like to be able to see my installed games on the grid view library section similar to how you can currently on the left side of the client. If I am offline or have no internet connection right now then I can't see my installed library with the grid view that I prefer but can see the installed games on the left side however. Please consider this gog.
Posted March 05, 2017
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Andy4590: The problem is GOG Galaxy is nothing but a torrent program. I am uploading as well as downloading at max speeds with my connection as soon as GOG Galaxy starts. If I wanted a torrent program to download stuff I would use it. I want to be able to throttle my upload as well as my download instead of maxing my connection.
Galaxy downloads directly from GOG's CDN servers over http and does not use bittorrent, nor upload as you're describing. At the present moment you can pause all downloads if desired then resume them later when you'll not be using the computer for something else. Galaxy is not a full fledged client at this stage of development and probably wont have more advanced features like throttling downloads for quite some time, so if you need that functionality you're better off downloading using your web browser with a browser plugin that implements throttling for now if you can find one.

You can install the free open source Wireshark network monitoring software if you'd like to see the exact traffic Galaxy generates for more insight also.

Hope this helps.
Posted March 05, 2017
What's the latest on patching via Galaxy? Is that still being slowly rolled out?
Posted March 09, 2017
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tfishell: What's the latest on patching via Galaxy? Is that still being slowly rolled out?
Not sure what you mean, but if you mean updating games or Galaxy itself, it has done that well for a long time now.
Posted March 09, 2017
Why is it taking so long?

It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
Posted March 09, 2017
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TomaszGOG: snip
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Venom: snip
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psikorski: snip
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Johny.: snip
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lefantome89: Why is it taking so long? It's been what? 2 years? The client is still barebone and development extremely slow. c'mon!
Development takes time, that's a given. We (and I as a programmer) understand and recognize that. But by ignoring any communication about 1.2 they are essentially killing any enthusiasm and support one may have for Galaxy now and in the future.

I am someone who has always been a strong supporter of Galaxy but now I find my self being turned off by it simply because how it's being handled by GOG. Even bug fixes are coming less and less... and Galaxy is being left it a pretty rough shape and it's showing.

1.2 should be taken from the development branch and put on the preview branch right now as a weekly/ bi weekly update... let the community test damn thing and see the full fruit of the labor, so in turn we actually get a working tested released update. A lot of software devs give weekly/nightly in-development builds, there is zero reason GOG can't also do this and then the final result will be better for it as GOG can then get direct feedback DURING the feature development of Galaxy not AFTER it has already been completed by those fully willing to have a broken Galaxy installtion if needed.

This is getting ridiculous GOG... COMMUNICATE WITH THE COMMUNITY DAMN IT. I am personally rather fed up with this behavior, and I for one will no longer make excuses for it. Communication with end users is essential to producing good software and GOG has dropped the ball big time and continues to do so.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)