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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted February 08, 2016
Long posts. Took me all day and night from yesterday to now to finish reading them. x_x

Basically Galaxy doesn't function in any way I wanted to use it. I dislike the forced "press a button and have it control everything" methodology. Even Steam lets you choose when to install it after downloading, so it's a shame that the DRM-Free client is actually more restrictive. I have yet to get a single game running through it because the only ways to use it remaining are inconvenient, and the point of a client is supposed to be convenience. I don't have bandwidth to waste going around their issues.

TW3 was good for bringing in money but not so great for retaining customers, and most of the money was bundled via NVIDIA which takes away from whether or not it could have done the same on its own (particularly whether the customers would have opted for Steam versions instead). There are many logistical reasons for all of that and an incomplete client was definitely one of them. Most of the other sales would have come through G2A/Kinguin just because it was the cheaper option. Direct sales are always minimal at full price.

Point being, GOG needs more direct sales and hasn't had great strategies for achieving that. Galaxy isn't as difficult to fix as they make it out to be. And you're saying they're already hitting 3 million euros just to get it to where it is now. Think of how much of that is coming just from Jack Keane alone. Scary thought.
Posted February 08, 2016
avatar
MaximumBunny: out to be. And you're saying they're already hitting 3 million euros just to get it to where it is now.
No, I'm not saying that at all. I thought I made it rather clear that I was engaging in rampant speculation with numbers pulled right out of my ass to show that an amount of money that might seem like a lot to some people for developing something like Galaxy is more likely a trivial drop of water in the ocean. I have no idea whatsoever how much money GOG has spent on Galaxy so far, t might be $100,000 USD, or it might be $10,000,000,000 USD, neither you nor I have any remote clue about that.

You're taking one person's stated speculation and rearranging the words as if they were a fact, then putting a negative spin on it that isn't really there. You're free to like or dislike Galaxy and it may or may not meet your needs now or in the future, but please don't take words out of context and put spin on them that isn't there just because you're upset with Galaxy. We're just sharing opinions here after all. I have no particular agenda personally.

It's just software, so if it doesn't meet your expectations then it makes sense that you wont use it for the time being and that's entirely reasonable IMHO. Maybe check it out again in the future when it's out of beta and finalized to see if it offers you anything of value at that time. The great thing about Galaxy is that as advertised, it is optional so those that don't want to use it can keep using GOG the old way and there's nothing wrong with people continuing to do things the old way if it works for them of course. I still have the downloader installed myself however I never use it anymore, but do like it being there for a backup mechanism and hope they do try to keep that around for some time to come even in the "as-is" state it is.

To be honest, it does not meet my needs/desires right now either, however I'm using it to beta test it and never really had any expectations that it would be a feature complete product to test. I'll likely make heavier use of it once compression and delta updates are ready and it stabiliizes though, especially if it can do generic screenshots and similar functionality.
Posted February 09, 2016
Hi guys!

Sorry bothering but I have a doubt.

I'm using the Galaxy client from hours and it appeared to me that all the 'old' .exe installation files are useless for that client.

Ok I'll give GOG that but then I downloaded (with Galaxy) a so-called backup copy of a game just to discover that Galaxy doesn't like it either.

So what's the point in downloading the Galaxy game and also a not usable .exe file while we could 7zip the Galaxy downloaded game and reinstall in the future?

What's in it for the backup feature of this Galaxy if it downloads a not-Galaxy compatible .exe file?

So could you help me in knowing where I'm wrong here or what I'm missing?

Thank you.
Posted February 09, 2016
avatar
Lele: Hi guys!

Sorry bothering but I have a doubt.

I'm using the Galaxy client from hours and it appeared to me that all the 'old' .exe installation files are useless for that client.

Ok I'll give GOG that but then I downloaded (with Galaxy) a so-called backup copy of a game just to discover that Galaxy doesn't like it either.

So what's the point in downloading the Galaxy game and also a not usable .exe file while we could 7zip the Galaxy downloaded game and reinstall in the future?

What's in it for the backup feature of this Galaxy if it downloads a not-Galaxy compatible .exe file?

So could you help me in knowing where I'm wrong here or what I'm missing?

Thank you.
Most standalone installers should be Galaxy compatible now, meaning that when installed with the updated installers Galaxy will automatically detect the game. Not every installer may be updated though as of yet. If it's not you can import the game if Galaxy does not detect it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Please be aware that Client will accept any folder pointed to and will overwrite files inside it (this can for example wipe some mods or damage other apps in case of pointing to a wrong folder) and will update the game to the newest version (current default language English).
The point of the backup standalone installer feature is not so much as to have a standalone installer that works with Galaxy, more so for people who are worried that something might happen to GOG and so they are not depended on Galaxy to install their games. With a standalone installer backup you can always install your game with or without Galaxy. It will always work.
Post edited February 09, 2016 by BKGaming
Posted February 09, 2016

Most standalone installers should be Galaxy compatible now, meaning that when installed with the updated installers Galaxy will automatically detect the game. Not every installer may be updated though as of yet. If it's not you can import the game if Galaxy does not detect it.
Ok so my doubt is definitely real.

So if you already have any installer you must:

1. install the game from within the installer
2. try with gog galaxy to check the installed dir to identify game

Ok thank you.

Regards.
Posted February 10, 2016
avatar
Lele: Ok so my doubt is definitely real.

So if you already have any installer you must:

1. install the game from within the installer
2. try with gog galaxy to check the installed dir to identify game

Ok thank you.

Regards.
1. Make sure your installer files are new enough to have the Galaxy metadata files present in them. All game installers GOG produced by the time the unbundling of games was complete should be Galaxy ready.

2. Install the game using the installer.

3. Use "Import games" in Galaxy. For whatever reason that doesn't work with all games.

4. If step 3 failed, find the game in your Galaxy library view and click on it. Then click on "More->Manage->Import" and find the game. It should import now.

5. Galaxy does a sync to compare the installed game with the official current version of the game, if there is a mismatch it will update your installed game to the current version automatically. Note that if you have customized the game with mods, they will be blown away so if you don't want that to happen then configure Galaxy to disable game auto-updates.

HTH
Posted February 10, 2016
Not very important thing but in Pillars of Eternity Achievements there is some bug in counting %. I have 30 out of 38 achievements and Galaxy Says it is 67% (if i count right it is closer to 80).
Posted February 10, 2016
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Skladzien: Not very important thing but in Pillars of Eternity Achievements there is some bug in counting %. I have 30 out of 38 achievements and Galaxy Says it is 67% (if i count right it is closer to 80).
Is PoE one of the games with hidden achievements? That could explain the discrepancy (if game has 7 hidden achievements, you have 30 out of 45, thus 67%).
Posted February 10, 2016
avatar
Skladzien: Not very important thing but in Pillars of Eternity Achievements there is some bug in counting %. I have 30 out of 38 achievements and Galaxy Says it is 67% (if i count right it is closer to 80).
avatar
JMich: Is PoE one of the games with hidden achievements? That could explain the discrepancy (if game has 7 hidden achievements, you have 30 out of 45, thus 67%).
yep, there are couple hidden achievements in Pillars :)
Posted February 10, 2016
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JMich: Is PoE one of the games with hidden achievements? That could explain the discrepancy (if game has 7 hidden achievements, you have 30 out of 45, thus 67%).
avatar
Destro: yep, there are couple hidden achievements in Pillars :)
Oh. OK then. Thanx for help.
Posted February 10, 2016
Re: Downloads being paused when Macbook Pro sleeps.

Is this a standard thing? Just installed Galaxy client and it has taken more than 2 days to try and install Shadowrun Dragonfall and it is still only 50%. Slow. SlooooooOOOooow and it seems to pause the download when my Macboo Pro hibernates. Is this an option? I can't see any option that says "Please pause my download every 15 minutes".

Cheers
Posted February 10, 2016
avatar
JMich: Is PoE one of the games with hidden achievements? That could explain the discrepancy (if game has 7 hidden achievements, you have 30 out of 45, thus 67%).
avatar
Destro: yep, there are couple hidden achievements in Pillars :)
Wouldn't it be better to show the hidden achievements with a lock or something and a description saying this is hidden? That we know there are more achievements that are hidden and how many.
Posted February 11, 2016
When will Galaxy receive a new design? You need to improve the current client design.
Posted February 11, 2016
Please include in the game description if there is a native support for controller and which kind
Posted February 12, 2016
There is no way to add a parameter when launching a game. I have to add "-language english" to the executable of consortium (thanks for that) to avaoid a german/english mix in the game options. Works fine when doing this with a shortcut but there is no way I am getting galaxy to use it - even though in registry there already is an entry "launch parameter". The more I use galaxy the more I come to the conclusion that it has not much benefits. Whenever I archive a game and want to install it - galaxy still loads additional stuff. Achievements are only there for very few games and it also costs additional memory. The only benefits I have from it so far is the possibility to do a rollback, to have everything in one place and the possibility to see how long I have played. Imo this is not enough for a program which still has so many downsides (and it does not really seem to get any better). I guess I'll deinstall galaxy now for good and completely return to the gog downloader and a separate folder in my game menue.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)