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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted September 25, 2015
I'd be very grateful if you guys added separate entries for games who include other games as extras.
Especially the first Earth game and Broken Sword 1, since those are the "correct" versions.
Post edited September 25, 2015 by user deleted
Posted September 25, 2015
avatar
Paul31286: I haven't been following the development for Galaxy the last few months, but I recently came back to it and noticed that there are a lot of failed updates in the download queue. I've attached a screenshot of how it looks.

If I start up Galaxy, there are about 20 or so games with a queued 0.0 MB update, and all of these will invariably fail. If I look at any of these games in my library, Galaxy tells me that the updates failed because I'm out of disk space, even though I've got more than 20GB of disk space available on my GOG drive. Verifying the installed files through Galaxy doesn't work, and neither does uninstalling and reinstalling the games.
To add to this, I just realized that this isn't just happening with updates. I can't actually install any games through Galaxy anymore, because it keeps telling me I'm out of disk space (which isn't true). Am I the only one having this problem?
Posted September 25, 2015
I installed games in multiple hard drives (GOG Galaxy on C drive, Games are on E and I drives). Galaxy used to recognize all the games in E and I drives. But after Galaxy version 1.1.3, Galaxy stopped to recognize all the games. The only way to force Galaxy to recognize games was to uninstall Galaxy and install it again. After booting the computer, Galaxy stopped to recognize games again. So I need to reinstall Galaxy again. If I install new games manually, the only way to force Galaxy to recognize games is to reinstall Galaxy. Now after today's update, Galaxy stopped to recognize games even after reinstall games. I already sent this problem to Mantis. But they haven't fixed this issue yet.
Posted September 25, 2015
Is there any way to choose the .exe file used by Galaxy when I click the "Play" button?
Like in the new Rise of the Triad. It has 32 and 64 bit exe files. For my computer it would be better to use the latter. I also need it to use the -dontforceminreqs fix for The Witcher 1.
Posted September 26, 2015
avatar
javier0889: Is there any way to choose the .exe file used by Galaxy when I click the "Play" button?
Like in the new Rise of the Triad. It has 32 and 64 bit exe files. For my computer it would be better to use the latter. I also need it to use the -dontforceminreqs fix for The Witcher 1.
Change first playtasks section in goggame-1207659244.info file in Rise of the Triad (2013) folder
{
"isPrimary" : true,
"type" : "FileTask",
"path" : "Binaries\\Win64\\ROTT.exe",
"workingDir" : "Binaries\\Win64"
},
or add as position in drop down menu:
{
"name" : "Rise of the Triad x64",
"type" : "FileTask",
"path" : "Binaries\\Win64\\ROTT.exe",
"workingDir" : "Binaries\\Win64",
}
In The Witcher
{
"name" : "The Witcher - MinReqs",
"type" : "FileTask",
"path" : "System\\witcher.exe",
"workingDir" : "System",
"arguments" : "-dontForceMinReqs"
}
Posted September 26, 2015
avatar
javier0889: Is there any way to choose the .exe file used by Galaxy when I click the "Play" button?
Like in the new Rise of the Triad. It has 32 and 64 bit exe files. For my computer it would be better to use the latter. I also need it to use the -dontforceminreqs fix for The Witcher 1.
avatar
mike_cesara: Change first playtasks section in goggame-1207659244.info file in Rise of the Triad (2013) folder

{
"isPrimary" : true,
"type" : "FileTask",
"path" : "Binaries\\Win64\\ROTT.exe",
"workingDir" : "Binaries\\Win64"
},
avatar
mike_cesara: or add as position in drop down menu:

{
"name" : "Rise of the Triad x64",
"type" : "FileTask",
"path" : "Binaries\\Win64\\ROTT.exe",
"workingDir" : "Binaries\\Win64",
}
avatar
mike_cesara: In The Witcher

{
"name" : "The Witcher - MinReqs",
"type" : "FileTask",
"path" : "System\\witcher.exe",
"workingDir" : "System",
"arguments" : "-dontForceMinReqs"
}
avatar
mike_cesara:
will try this, thanks!
Posted September 26, 2015
Book of unwritten Tails 2, Mac OS --> "Server problem" since 24 hours...
Posted September 26, 2015
avatar
Sweetz: Dear GOG,

I understand how a minimize to tray application works, your annoying client really doesn't need to tell me that every single time I run it.
hear hear
Posted September 27, 2015
avatar
Liosan: Hi everyone,

unfortunately we made a small mistake with releasing the 1.1.3 update - we introduced the third top menu, "Social", which was not yet ready. We are releasing an udpated version of 1.1.3 without this unfinished menu. This problem is related only to Windows.

We found an issue with registering achievements in general - and corrected that problem in this release. The actual achievement is triggered by the game itself - so I can't really answer how it will work in this particular case. It's also up to the game is the achievement can be triggered retroactively.

Liosan
Thanks for the feature teaser, looking forward to any social bits that might come in the future. As for achievements, some of the ones I reported previously as not registering have subsequently fixed themselves on updating the client, and others have not. Being up to the game in some cases as you've suggested, the game in question is The Witcher 3, so hopefully the CDPR team can fix that. I don't personally care about achievements much but reported it as I know others do care. :) Looking at my Galaxy achievements for the game, only two have not granted. Munchkin for reaching level 35, and Woodland Spirit for completing that quest with the Lichen.

Anyone else complete those and not get granted the achievement?
Posted September 27, 2015
avatar
Liosan: Hi everyone,

unfortunately we made a small mistake with releasing the 1.1.3 update - we introduced the third top menu, "Social", which was not yet ready. We are releasing an udpated version of 1.1.3 without this unfinished menu. This problem is related only to Windows.

We found an issue with registering achievements in general - and corrected that problem in this release. The actual achievement is triggered by the game itself - so I can't really answer how it will work in this particular case. It's also up to the game is the achievement can be triggered retroactively.

Liosan
avatar
skeletonbow: Thanks for the feature teaser, looking forward to any social bits that might come in the future. As for achievements, some of the ones I reported previously as not registering have subsequently fixed themselves on updating the client, and others have not. Being up to the game in some cases as you've suggested, the game in question is The Witcher 3, so hopefully the CDPR team can fix that. I don't personally care about achievements much but reported it as I know others do care. :) Looking at my Galaxy achievements for the game, only two have not granted. Munchkin for reaching level 35, and Woodland Spirit for completing that quest with the Lichen.

Anyone else complete those and not get granted the achievement?
I read on a forum (can't remember which), but the way to do it, it's a bit annoying, but if you want the achievements it's worth it.

The way it said was to go to the folder "C:\Users\*insert username here*\AppData\Local\GalaxyCommunicationService\46988339451789447\47746531845925190" and delete the file gameplay.db and run the Witcher. It is where all the achievement progresses are stored and it just creates a new file when the game is run. Some achievements will be unlocked straight away, but I know for the Munchkin especially, you need to level up to 35 again (hopefully you have the save). Oh, and you need to delete it each time you run it otherwise it doesn't work properly. The only way I've gotten them to unlock properly.

Hopefully this helps :)
Posted September 27, 2015
avatar
Sweetz: Dear GOG,

I understand how a minimize to tray application works, your annoying client really doesn't need to tell me that every single time I run it.
i even had this reported on mantis but why fix annoying bugs even it is a simple one...


btw anyone one having two scroll bars?
On the Store page i have 2 scroll bars for whatever reason xD
Post edited September 27, 2015 by Loose_Control
Posted September 27, 2015
It looks like instead of patching, Galaxy downloads the whole game for every new update. That means several GB of download for every newish game that had a small bugfix. Worse, it looks like it's uncompressed.

For example, right now, my computer is downloading a 2+ GB "patch" for Celestian Tales, a game whose full stand alone installer is only 980mb! It would be easier for me to erase the game and downbload the installer from scratch than to "patch" it with Galaxy.

That is really not a viable option for users with slow internet (like my current 250kb/s). Did I botch something on Galaxy, will this behaviour get fixed, or is it a permanent "feature"?
Post edited September 27, 2015 by Kardwill
Posted September 27, 2015
avatar
Kardwill: It looks like instead of patching, Galaxy downloads the whole game for every new update. That means several GB of download for every newish game that had a small bugfix. Worse, it looks like it's uncompressed.

For example, right now, my computer is downloading a 2+ GB "patch" for Celestian Tales, a game whose full stand alone installer is only 980mb! It would be easier for me to erase the game and downbload the installer from scratch than to "patch" it with Galaxy.

That is really not a viable option for users with slow internet (like my current 250kb/s). Did I botch something on Galaxy, will this behaviour get fixed, or is it a permanent "feature"?
This is weird. Galaxy has patched my games properly, but it was a chore to wait for the 4gb patch for Pillars of Eternity to download :P
Posted September 27, 2015
avatar
Kardwill: It looks like instead of patching, Galaxy downloads the whole game for every new update. That means several GB of download for every newish game that had a small bugfix. Worse, it looks like it's uncompressed.

For example, right now, my computer is downloading a 2+ GB "patch" for Celestian Tales, a game whose full stand alone installer is only 980mb! It would be easier for me to erase the game and downbload the installer from scratch than to "patch" it with Galaxy.

That is really not a viable option for users with slow internet (like my current 250kb/s). Did I botch something on Galaxy, will this behaviour get fixed, or is it a permanent "feature"?
avatar
javier0889: This is weird. Galaxy has patched my games properly, but it was a chore to wait for the 4gb patch for Pillars of Eternity to download :P
After redownloading Celestian Tales (a 2.6 Gb "patch" for a 980 Mb game...), it patched another game properly, but now it's back to downloading 9Gb for a 338 "Dreamfall Chapter" Patch. (when the installer for the whole game is only 5.8 Gb...)

It's a mess...
Post edited September 27, 2015 by Kardwill
Posted September 28, 2015
avatar
Kardwill: It looks like instead of patching, Galaxy downloads the whole game for every new update. That means several GB of download for every newish game that had a small bugfix. Worse, it looks like it's uncompressed.

For example, right now, my computer is downloading a 2+ GB "patch" for Celestian Tales, a game whose full stand alone installer is only 980mb! It would be easier for me to erase the game and downbload the installer from scratch than to "patch" it with Galaxy.

That is really not a viable option for users with slow internet (like my current 250kb/s). Did I botch something on Galaxy, will this behaviour get fixed, or is it a permanent "feature"?
During patching process, Galaxy downloads only files that changed in the update (comparing local and online repository). To that end, if game is build in a way that all the resources are stored in a one big 10GB container file and a small resource of this container will be changed, the entire file is changed and thus will be re-downloaded by the Client. On the other hand, if game is built smartly without such juggernaut containers, Galaxy will be very effective during the auto updating.

Standalone installers that you speak of indeed are built with some heavy compression so that in some cases they might be smaller than update but this is not really a proper answer to the issue above - rather, delta patching is, so that the Client can operate (perform comparisions and updates) on chunks of the file, no matter their size.

Both of these features (compression AND delta patching) are planned for the Client and being worked on.
Post edited September 28, 2015 by Destro
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)