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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 10, 2015
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BKGaming: Terraria is downloading an update over 800MB? This doesn't seem right. Terraria is less than 200MB when installed, I don't see how it has such a huge update? There is nothing in the update notes that looks to count for this huge increase in patch size. The standalone installer (while compressed) doesn't seem to have increased in size by much, so this does not make sense.

Just want confirmation this is the correct size and that Galaxy isn't downloading something it shouldn't be. Thanks.
No, the setup file has less than 150 MB but the installed game has 841 MB (882.051.187 bytes) according to Windows. So what you are seeing looks correct if you use Galaxy.
Posted July 10, 2015
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Geralt_of_Rivia: No, the setup file has less than 150 MB but the installed game has 841 MB (882.051.187 bytes) according to Windows. So what you are seeing looks correct if you use Galaxy.
No, I looked at the installed files on my hard-drive according to what was in C:/GOG Games (where all my Galaxy games are installed)... hell I can provide a pic, the game was at no more than a bit over 150 MB before this latest update according to Windows. After the latest update it's now over 800MB when it was not before. Which was why I asked why the game was downloading so much now when the game had never been that big before and nothing in the change long indicated something that big in the patch.

I know it's over 800 MB installed now... if your read my other post I linked someone who checked apparently found the games images folder has grew a lot after the last update.

http://www.gog.com/forum/general/the_what_did_just_update_thread/post9659

So while what Galaxy is downloading is correct, it weird the game has nearly quadrupled in size.
Post edited July 10, 2015 by BKGaming
Posted July 11, 2015
I have had plenty of issues with GOG Galaxy so far, mostly relating to Downloading games.

1) Witcher 2 Achievements don't work. I am playing on Easy.

2) The client freezes when I try to verify my Pillars of Eternity installation. It stays on "Receiving file list" for hours.

3) The client shows The Bard's Tale as unavailable. So I am unable to install it through the client itself. All the other games in my collection don't have this problem.

4) When downloading games, the client crashes and gives me a disk error. I know Avast is behind this issue, but is there a workaround that does not force me to disable it or add it to the exclusion list?

5) Downloading games directly from the client also shows a steep increase in the download size, and I know this might be because it downloads all the games uncompressed. Is there a chance of downloading compressed archives and subsequently unpacking them once download completes? That's what clients like Steam and Origin do.

6) The client is a resource hog at times.

I know the client is beta, but isn't there a way to incorporate your excellent GOG.com Downloader to the client, so the biggest concern people have with it gets fixed?
Post edited July 11, 2015 by archisbhatt
Posted July 11, 2015
So I re-installed GoG yesterday after having the problem where mouse and keyboard get their inputs mixed up (left click on mouse takes you into properties if you click a icon etc.).

It worked flawless. I added Massive Chalice (previously installed) into the GoG Client. Still worked.
I added Witcher 3 ... Keyboard stopped working and mouse acted up the second it started loading/checking/moving the game.

So something in Witcher 3 messes up my GoG. I already tried re-install it from Client but the results are the same =/
Posted July 11, 2015
Since it's an app with embedded Chromium, I tried some of the Chromium options. Providing pretty much any command line parameter to the client leads to empty page and subsequent access violation on exit. It can be --help or --winhttp-proxy-resolver - doesn't matter much. I understand the reasons behind disabling flags (kinda, protocol snooping paranoia is just that - paranoia) but it'd be nice for the application not to AV under such circumstances.
Posted July 11, 2015
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archisbhatt: 3) The client shows The Bard's Tale as unavailable. So I am unable to install it through the client itself. All the other games in my collection don't have this problem.
Not all of GOG's games are currently supported in Galaxy. Bard's Tale is one such example.

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archisbhatt: 5) Downloading games directly from the client also shows a steep increase in the download size, and I know this might be because it downloads all the games uncompressed. Is there a chance of downloading compressed archives and subsequently unpacking them once download completes? That's what clients like Steam and Origin do.
6) The client is a resource hog at times.
The GOG team has mentioned in the past that they will be optimizing both procedures.

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archisbhatt: I know the client is beta, but isn't there a way to incorporate your excellent GOG.com Downloader to the client, so the biggest concern people have with it gets fixed?
What do you think is the biggest concern with Galaxy?
Posted July 11, 2015
avatar
Venom: Hi Everyone,

we've just released an update to Galaxy v.1.0.5.11 (both on Mac and Windows). Below you can find the changelog.

GOG Galaxy 1.0.5:
- Download speed and reliability improvements
- Game time tracking should be updated more quickly after the game quits
- Default games installation path is now inside Galaxy folder (Windows)
- Added button to easily retry failed installation
- Achievements, game time tracking and other game information are now visible when offline
- All available DLCs will now be visible on a game view
- Bugfix: games installed in in Galaxy folder will not be removed on auto update
- Bugfix: "Essential Component Missing" will not block game installation to a path that’s different than the default
- Bugfix: Font rendering issues (blank boxes, no descriptions, no download speed)

GOG Galaxy 1.0.5.14:
- Bugfix: tw3 installation issue.

There will also be an ongoing changelog available in the top post.
Added Steam-Overlay is missing! I only found this in the options today.
Attachments:
overlay.jpg (45 Kb)
Posted July 11, 2015
avatar
Venom: Hi Everyone,

we've just released an update to Galaxy v.1.0.5.11 (both on Mac and Windows). Below you can find the changelog.

GOG Galaxy 1.0.5:
- Download speed and reliability improvements
- Game time tracking should be updated more quickly after the game quits
- Default games installation path is now inside Galaxy folder (Windows)
- Added button to easily retry failed installation
- Achievements, game time tracking and other game information are now visible when offline
- All available DLCs will now be visible on a game view
- Bugfix: games installed in in Galaxy folder will not be removed on auto update
- Bugfix: "Essential Component Missing" will not block game installation to a path that’s different than the default
- Bugfix: Font rendering issues (blank boxes, no descriptions, no download speed)

GOG Galaxy 1.0.5.14:
- Bugfix: tw3 installation issue.

There will also be an ongoing changelog available in the top post.
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disi: Added Steam-Overlay is missing! I only found this in the options today.
The option is there but it is in no way ready yet so it's not usable yet. Not really missing, just not done.
Posted July 11, 2015
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disi: Added Steam-Overlay is missing! I only found this in the options today.
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BKGaming: The option is there but it is in no way ready yet so it's not usable yet. Not really missing, just not done.
I actual deinstalled Galaxy when I saw this.
Posted July 11, 2015
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BKGaming: The option is there but it is in no way ready yet so it's not usable yet. Not really missing, just not done.
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disi: I actual deinstalled Galaxy when I saw this.
It probably won't be much longer they seem to be getting close.
Posted July 12, 2015
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Grargar: What do you think is the biggest concern with Galaxy?
The whole downloading system of the client.
Posted July 12, 2015
I just installed Far Cry with Galaxy and would like to continue playing from my savegames from my previous installation however the game starts up like it is a fresh install with no previous savegames. Most games put their savegames into My Documents which is on C: on my system so even if the game is installed somewhere else it should still find its savegames as long as they're in My Documents, but that does not appear to be the case for Far Cry. ;o(

I searched my system and found savegames for Far Cry 2 in My Documents, but not for the first game. I found the directory the game was previously installed into on C: and it is just an empty directory currently that did not get erased when the game was uninstalled, although the contents are gone as expected.

I've installed it now on E: and when I go into the directory it is installed to it appears that the game profiles and savegames are stored within the game's installation folder. I'm not sure if that is how it always was or if this is new to the Galaxy installation but I assume it is the same as it always was. If that's true then the save games should be in the original game folder on my C: drive however that is completely empty. This is quite disconcerting as I was 2/3 or more through the game. ;o(

I'm not absolutely 100% the savegame files are completely vanished yet as I haven't done an exhaustive sleuthing session yet but it's pretty disappointing to say the least as I just wanted to pick off where I left off and complete the game finally. I have no idea if they're hidden somewhere that I have yet to find, or if the game's own uninstaller blew them away when I uninstalled it, or if there was a "keep save games?" prompt that I accidentally chose incorrectly on when I previously uninstalled the game, or if Galaxy could have possibly blown them away somehow (although that seems unlikely).

Has anyone else experienced this with Far Cry whether or not they're using Galaxy?

Posting this here instead of the Far Cry forum as I'm curious if people installing the game via Galaxy have encountered loss of savegames also. Seeking datapoints/co-relation.

Now going back to hunting for the savegames and digging through Windows backups to see if there's a backup of them or not. Worst case I'll have to start the game over perhaps, although I really didn't want to do that as I've played the first half of the game like 10 times and want to finish it this time. :)

...

Update: Hunted the system and tested where the new Far Cry installation puts its savegames, which is indeed in the game folder (yuck). So my savegames definitely did get vanquished at some point in time. I've no way currently to know what the root cause was though, but I'll be testing a Galaxy uninstall of the current installation probably tomorrow to see if it blows away the new savegames that I just created and report back.

Sadly, I went through my Windows backups and the game installation directories are not backed up which makes sense because you'd have to configure each game one at a time to be backed up or not, or back it all up which could be multiple terabytes which is impractical. Bummer for me.
Post edited July 12, 2015 by skeletonbow
Posted July 12, 2015
So is GOG planning to fix the "game backups" downloads in Galaxy? Since it just more time consuming for me to click every little buttons in Galaxy? Since i only use Galaxy to Witcher 3 and for the installers and extras.
Posted July 12, 2015
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Terpor: So is GOG planning to fix the "game backups" downloads in Galaxy? Since it just more time consuming for me to click every little buttons in Galaxy? Since i only use Galaxy to Witcher 3 and for the installers and extras.
If you mean one-click game+patches download and one-click bonus-extras download like on the website with GOG-Downloader I don't believe GOG developers have ever said anything about future changes or improvements to the download backups option screen. Be sure to file a wishlist entry for it on the GOG wishlist under Galaxy and post a link here for people to vote on it. Be as clear and detailed as possible in your comment when filing the request so it's well understood by them what you mean, whether it is what I described or something else though, that'll increase the chance of it happening.

HTH
Posted July 12, 2015
Hey there everyone. Just tried Gog Galaxy client.
Very new to this so for all I know the things im about to say may have been covered many times before..anyway here goes.
I tried it and uninstalled it 20 minutes later because after taking a good look i didnt really see the point. It didn't seem to offer anything. I couldnt see anything different from the website. I didnt see any community hubs or anything. Also i read somewhere that Gog Galaxy had a function to launch multiplayer games for old school titles. I thought this was great because it would give me an alternative to gameranger for old games....but I saw no multiplayer hubs at all.

All of that would have been fine if Gog Galaxy had been able to import my gog games in my actual gog folder on my hard drive (using the plus button in the top left) but it couldnt find a single gog game no matter how many times i tried.

So its a fail unfortunately...but thats okay, i still enjoy my gog games the good old fashioned way (by installing from my gog downloads) and I use steam daily so I dont feel im missing out on anything.

Nice idea Gog guys but unfortunately there was nothing useful (or that worked) in the client for me.

Thanks. Ill still keep buying and downloading your games but i think ill steer clear of the client.

Gl3nnium.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)